m0ll7596
January 29, 2025
We thoroughly enjoyed our trip to Niue and our stay at the Scenic Matavai Resort, and would highly recommend the hotel to anyone staying on the island. James, the general manager, was an excellent "face of the Matavai". He went above and beyond his job role and worked hard doing everything from airport pick ups, front desk information, maintenance call outs and delivering pizza at the pool party! He and the assistant manager (sorry didn't get his name) were always a friendly face which was very much appreciated during our stay. The welcome meeting was an excellent touch, especially for newbies to Niue like us. The two ladies who manned reception during that week were also lovely, and couldn't do more for the guests. The room was clean, the beds were comfortable and the air conditioning was amazing (and very needed!) The WiFi or television did not work in our rooms (or any...) We did not travel to Niue to sit on devices so this didn't bother us, however it is advertised and we heard some other guests complaining so just be aware! The WiFi in reception was good. We ate at the hotel twice for dinner, and both meals (a la carte and the pool party BBQ) were very good quality. The chef (Kyle?) was lovely and worked his socks off during our time there. The breakfast buffet was okay however my only real complaint about the whole stay was the cleanliness of the buffet area. Staff were not very attentive to spillages and so, there were lots of flies. There were two fly fans however one was broken for the whole week and one on its own didn't do a great job of keeping them off the fresh fruit/yoghurt etc. Hopefully this is something that will be considered during the upcoming renovations of the dining area. We found out on the second to last day that all the cooked options on the menu were included in ou room rate, so be sure to ask this when you arrive to avoid disappointment. I think the time of year we visited (New Years) impacted our stay and this is something to note for other travellers. Lots of local staff had time off during this period so the ones that were working were busy and (most likely!) tired. A lot of the island also shuts down so do your research of what restaurants/activities are open. Niue itself was an absolute gem; quirky but loveable! The "small place" feel had never been so real and we enjoyed bumping into lots of the same people around the island, really giving it a community feel. We would thoughly recommend a visit to Niue and the Matavai to friends, as long as they knew what to expect from such a small, off-the-grid, piece of paradise!