Oru Hub Hotel Tallinn - Handwritten Collection Reviews
Oru Hub Hotel Tallinn - Handwritten Collection
Narva mnt 120, Kesklinn, Tallinn, Harjumaa, 10614, EstoniaView Hotel Details
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Oru Hub Hotel Tallinn - Handwritten Collection Guest Reviews
4.5/5
Great
71 review
Verified reviewsLocation4.4
Amenities4.5
Service4.5
Cleanliness4.5
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Positive reviews(46)
Reviews with photos/video(2)
Negative reviews(2)
Empire
Classic King Room
Stayed in Mar 2024
Business travelers
178 review
Very Good
Posted on Apr 25, 2024
It’s a good hotel with friendly staff and good location.
Kristine Sergejeva
Standard Room
Stayed in Jun 2023
Couples
3 review
Amazing
Posted on Jul 31, 2023
Really great place very close to an amazing park and the seaside promenade. They have an amazing bistro where the borscht was absolutely divine.
I loved the concept of the coworking space, DIY room and Yoga room.
The only negative comment I have - I didn't appreciate breakfast staff member trying to talk with us only in Russian. She didn't know English and I'm not sure if she knew Estonian. Slightly upsetting.
Guest User
Classic Room with Double Bed
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Oct 20, 2024
Great!
Denis_FIN
Classic Room with Double Bed
Stayed in Sep 2023
Travel with friends
12 review
Great
Posted on Oct 22, 2023
Very pleasant and polite receptionist. Clean and pleasant room. A proper shower stall - water does not “run away” throughout the bathroom. Good breakfast
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Guest User
Standard Room
Stayed in Aug 2022
Couples
1 review
Outstanding
Posted on Sep 18, 2022
Everything was top notch! Remained satisfied! Thank you very much 😁
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Anonymous User
Classic King Room
Stayed in Sep 2024
Couples
2 review
Great
Posted on Oct 23, 2024
Ci siamo trovati bene era la seconda volta che prenotavamo qui a tallinn in questo hotel, ha di buono il parcheggio gratuito (non da poco) una buona e varia colazione e le camere sono minimal ma pulite.
Consiglio le camere al terzo piano di categoria superiore molto spaziose.
Il centro si raggiunge con 5 euro di Bolt (app).
In auto mettete in conto non meno di 3 euro l'ora o 15 tutto il giorno.
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Guest User
Classic Room with Double Bed
Stayed in Jun 2024
Solo travelers
3 review
Outstanding
Posted on Aug 1, 2024
정말 친절하고 깨끗하고 방도 예쁘고 바닷가 10분거리에 있고 가까운 일본정원도 예뻤습니다
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Guest User
Stayed in Dec 2024
Other
Outstanding
Posted on Jan 6, 2025
Lovely place! I booked it for 1 night only, but I wish I could stay longer. Warm, quiet and comfortable room (although there is quite a busy road nearby, some noise can be heard), super kind receptionists, and the breakfast much better than expected. I will gladly come back.
Freedom19535527689
Stayed in Jun 2024
Business travelers
Posted on Jul 5, 2024
I visited this hotel every month for 3 years. About three night every time. Everything go well as long time. I made the reservations by email. In June 2024, when I made a reservation, this hotel not keep promises what we talking to one night price. We have deal summer and winter price. Now the price was something completely different. I tried get answer to the twice, but Iam not get nothing answer. Customer service go down too. I will never understand why this happened. The hotel has maybe a lot of money, because not care long time customer. I will definitely not recommend this hotel ever again.
Response from Property: Dear Jouni, We are sincerely grateful that you have stayed at our hotel for so many years! We have always strived to provide exceptional service so that our guests will have only positive memories. Just like the economy of the world, we sometimes have to take steps that are not the most popular or liked. Unfortunately, inflation accompanies us on a daily basis - different partners and service providers raise their prices in response to the world situation and so, unfortunately, we too have to take these steps along with them. Up to your last stay - we were able to offer you a very generous discount and we always upgraded you to a Business room for free. That's because you've been a long-term guest and we've always wanted to surprise you. Unfortunately, we really can't offer you such a special rate for the summer as we usually do, but as we wrote to you, your special rate would have been valid again in autumn. We are sorry for the misunderstanding, but we sincerely hope you understand. We wish you a beautiful warm summer and sunshine every day! Best wishes, Siret Dudareva
Frode A
Stayed in Jan 2024
Couples
Outstanding
Posted on Feb 27, 2024
Coming by car from Latvia, we were looking for a cozy hotel in Tallinn and picked this one as it was not in the middle of the town but had a parking lot. The design and restaurant concept was very interesting and we did not even move to another one that night as we though to be doing before. Seaside is accross the street which is an amazing stroll and fresh air.
Response from Property: Dear Guest, Thank you for such a lovely review! All feedback is important to us and we will be sure to share this with our team. We are very glad to hear that you enjoyed your stay at Oru Hub Hotel and hope to welcome you again soon! Have a good end of the week, Oru Hub Hotel Team
Guest User
Stayed in Jul 2023
Family
Outstanding
Posted on Aug 16, 2023
My stay in this hotel delighted me as much as Estonia itself and I really have already seen a piece of the world. Great minimalist interiors, well-used space and solutions that I have not seen anywhere in the world. In addition, friendly and helpful staff and delicious food. I felt wonderful here. Agnieszka from Poland
Response from Property: Dear Agnieszka, Thank you so much for such a wonderful review! We are very glad that you enjoyed your stay and are looking forward to welcoming you again soon! Best regards, Oru Hub Hotel Team
Guest User
Stayed in May 2023
Couples
Outstanding
Posted on Jun 29, 2023
Great staff, good location (near the center and close to the bay), clean, quiet, delicious and varied breakfast, comfortable and just very nice to stay in this hotel. Thank you very much for the warm welcome!
Response from Property: Dear guest, Thank you so much for such a kind review! We are very glad you enjoyed your stay! We always try to create the best experience for our guests. :) We hope to see you again soon! Best regards, Oru Hub Hotel Team
Guest User
Stayed in May 2023
Other
Posted on Jun 28, 2023
Our room smelled like a toilet, and we could barely sleep all night because we were so grossed out. We requested a room change the following morning, but we were denied by the incredibly rude and insufferable manager lady, who proceeded to insult us after flat-out dismissing our complaints. The rest of the staff was nice although clearly embarrassed about the situation. The rooms are nice, but it doesn't matter if you don't want to be in there. Apparently this happens whenever there is warm weather, so probably all throughout summer.
Response from Property: Dear Fiona, Thank you for choosing the time to write this review! I am very sorry to hear that you were disappointed with your stay. Your feedback is very important to us. We investigated the issue thoroughly and on the management level also. Unfortunately, it seems that there might have been a misunderstanding as we were not able to find any traces of the explained situation. Could it possibly be that this took place with you in another hotel? If you are able to provide us with more details about your reservation at kristel@oruhotel.ee, we can look into the issue further. I hope you will give us the opportunity to welcome you in the future! Best wishes, Oru Hub Hotel Team
Guest User
Stayed in May 2023
Couples
Outstanding
Posted on Jun 5, 2023
I had a wonderful stay at Oru Hub Hotel. The staff was very friendly and helpful throughout my stay. They were always available to help me with anything I needed. The breakfast was delicious with plenty of options to choose from. The rooms were very clean and spacious, providing a relaxing atmosphere. I also enjoyed the co-working space which was perfect for working remotely or arranging meetings with my team. I wish I could have stayed longer to enjoy more of what this hotel has to offer.
Response from Property: Dear Daniel, Thank you so much for such a kind review! We are extremely glad that you enjoyed your stay. Our team tries to always be there for you, as creating a meaningful relationship with each guest is important to us. :) We are happy to welcome you back on your next trip, be it business, leisure or bleisure! Best regards, Oru Hub Hotel Team
Guest User
Stayed in May 2023
Couples
Outstanding
Posted on Jun 4, 2023
We had a very Nice stay.the location ise good,because it IS near the sea and a short busride from city centeri.beds super comfortable.all clean and new. Breakfast was avarage to me. Ilves they had smoothy and watermelon.
Response from Property: Dear guest, Thank you so much for your review! We're glad you enjoyed your stay! Best regards, Oru Hub Hotel Team