Metropol Spa Hotel Reviews

Dear sirs, Unfortunately arrival to this hotel on Sunday did not went as planned, we booked from you room for 2 adult + our 12 years old son however hotel gave us room without any kid bed only 2 twin bed and when asked for additional kid bed hotel told that it is not allowed for so small room so this room was not workable at all, how we could fit that room???? Luckily after long discussion of 45 min we were upgraded to deluxe room with kid bed but we were forced to pay additional charge of EUR 122,-!!!! Please advice if you can refund us same amount as it was booked correctly ?? Thanks in advacne, Brgds,Petri kalkkinen

Location is good for travelling around old town and the coast area, breakfast is a plus.

SCAM! Do not book here! The spa does no exist (is closed for manutention) and the recepcionist tell you if you cancel your booking before check-in you will be refunded, as you were not informed before. In the end the hotel don't refund anything and they say its not their problem. The manager is out for 2 months and is not working, so forget to talk to any management. (Actualy sometimes they say its im a meeting, sometimes its on vacation, depends on who answers your calls) RUN AWAY from this place.

Service was terrible.

Because I want to take a boat to Helsinki, I specially booked this hotel that is relatively close to the pier. Taking a bolt to the pier costs about 4 euros. In fact, there are several shopping malls near the hotel, including supermarkets and food courts. It takes about 10 minutes to walk to the old town, which is very convenient. The front desk is courteous. When you check in, you will be given two hand straps, which you can use to bring into the swimming pool and sauna. The room is tidy and larger than expected. Our room is located on a high-rise building facing the inner street, so it is not noisy. Rich breakfast options, perfect for a short stay in Tallinn There is a sister hotel next to it, metropol hotel, which is older and has foreign groups staying there, so be sure not to make a mistake.

Very good hotel located near the old town. The rooms are clean and well-kept, the breakfasts are tasty, and the SPA zone has everything you need. A sufficient swimming pool, 4 different saunas and 4 jacuzzis. In the pool area you can also use a bar. I recommend

The room is very spacious and the bedding is comfortable. You can reach the old town within walking distance, and there is a spa on the second floor which is nice! Will come again next time I have a chance!!!

The waiter is rude, there is nothing in apa, and the heating is not turned on in winter.

Always a good hotel