Talatamaty Hotels with Airport pickup service

We stayed here twice with a few days in between. Our first stay was great! The rooms are lovely, spacious and clean. The restaurant was closed but the outside bar served nice food (only 2 veggie options), though a little noisy and cold (they gave us blankets when we asked). Our second stay was awful! We had two rooms booked, but they said we only had one. We had to wait several hours in reception for this to be sorted with no apology from staff. When we came to check out, they said they hasn’t received the money from lastminute.com and asked us to pay again. I showed proof of payment, but they said they didn’t have it so wanted me to pay. I refused! They asked me to call lastminute.com to sort out the payment transfer to them. I explained that everything on my end was complete and that they could sort it out with the tour operator not me. Also on our second stay the food was terrible - the zebu fillet was completely inedible. When we told the staff they didn’t even acknowledge this problem.

Establishment without supervision. The boss or manager?? Invisible. The day of arrival, impeccable dinner. The next day disaster. A ginger steak without ginger and unspeakable, acceptable flambés. But two hours for that. There were only 7 people in the restaurant. The reason given: The chef was not there. And above all, the hotel is located in a HIGH RISK place in the evening, access by 4x4 otherwise you do not arrive. Almost a kilometer of road. I canceled the reservations planned for the following days. Serge MARTIN

As a rewards member I was offered the members rate - however, after several staff members tried to help me reset the password but failed due to a system error, they refused to charge me at the members rate. Same result with customer service when I returned home to try and fix - not willing to even give points - it's as if the trip never happened ! Customer service was incredibly frustrating there was no way of tracking my original issue and every time I chatted/emailed/spoke to a new member of staff I had to start again. I have stayed with Radisson on multiple occasions but it seems that if there aren't any issues it's all fine but if you have an issue they are not interested and of little to no help. Some of the members of the customer care team were excellent but still unable to help fix this even after admitting the issue was at their end. I think I will take my business elsewhere next time - I appreciate that issues arise but it is very much how an organisation deals with the issue - and Radisson failed in a very major way. I still remain frustrated and annoyed.

We were accommodated here for one night by the airport as our plane was delayed. The lobby is huge and spacious and you can immediately feel that you are in China here. The reception is very pleasant, nothing to say. We were installed in our room, which was, I must admit, extremely clean, with a well-equipped luxury bathroom! Too bad the view on the road is atrocious. We then went down to lunch (meals paid for by the airport) and it was frankly disgusting! Our menu was imposed and we had the impression that they had prepared the fridge funds for us... So much so that in the evening we preferred to go out to eat elsewhere even if we could have stayed at the hotel and eat free. The breakfast is also unworthy! It's not restocked so when we came down around 8:30 there were only a few bits of watermelon, broth, bread and a bit of cheese left. Very limited for a hotel of this standard, especially since the other hotel guests were entitled to the same buffet. We asked if they were going to refill and clearly that bothered the waitress. In short, for a service that we got for free, it's still fine, but it's clear that I won't pay to return to this hotel.

I was traveling for work, and the first part of my trip was pretty good. The staff were friendly and helpful, and even found me a doctor when I got sick one evening. The breakfast was excellent. Wifi was pretty reliable. But it was a loud hotel. Initially there was some construction going on outside the window of my room, so even when my room got a bit stuffy it was hard to keep the window open long because of the noise. Then later in the week there were about 200 young athletes staying in the hotel and it descended into chaos. It's a really well-located hotel, and so you may still choose to stay. If you find it too loud, I recommend walking around the corner to Paradise Restaurant (actually I recommend this anyway!) the atmosphere is a peaceful buzz of excitement and the food is delicious!!

Simply wonderful. The most comfortable bed and bedding we’ve had in our 5 weeks of travel. I actually bought one of the pillows for home. The blackout curtain is velcroed to the walls, which is a really thoughtful touch. The food is delicious! The staff are amazing. So friendly and helpful. Toiletries were included and there was a hairdryer. The WiFi is strong. They had a cocktail reception for long-stay guests. I thought that was a really nice touch. All in all, the staff goes above and beyond. Erick, one of the managers, actually went with me to buy food for the people living adjacent to the hotel, and brought a few other people to crowd manage when we handed it out. They are really committed to helping their “neighbors “. The pool could have been a few degrees warmer. It was fine for my 10 yo but a little chilly for me.

The hotel is very close to the domestic airport, only a few hundred meters away, 5 minutes walk, and free shuttle bus, very convenient. On the day of check-out, the hotel shuttle sent us to the airport. After the security check, when we waited in the airport terminal, we found that the mobile phone could not be on the network, and we could not find the signal of the wifi generator I brought out of the country. This was found that the wifi generator may have been forgotten in the hotel. I was sweating so quickly, what should I do? Traveling abroad, relying on that generator to provide traffic to our mobile phones and computers. I told the security check that I had to go out to find something. I hurried from the airport to the hotel, and it took a few minutes to walk back to the hotel. The hotel receptionist saw me as soon as I entered the door, and immediately handed me a white T-shirt and white wifi generator! I am moved and happy, and I feel emotion! I remembered that the mobile phone that was forgotten in the gem stall when I visited the gem market yesterday was also sent back to my hand by the owner! The people here are really honest! Although the country is very poor, but the people's simple and honest character, gave me a deep memory!

Close to the airport, but quiet at night. Our upstairs bedroom was clean, cosy and nicely decorated, with attractive floral hangings. The bed was comfortable, plenty of hot water in the shower, the zebu we ate for dinner was the tenderest we had in Madagascar. The staff were charming. Breakfast is very basic, but adequate. Price/quality is excellent and the WiFi worked well.

I have stayed ２ times so far. Although it is an old hotel, the location is good and you can be satisfied with the hotel services such as breakfast, sports gym and spa. However, at midnight, the hotel staff had invaded with the key. At 2:30 midnight from August 19th to 20th, 2023, a male hotel staff used the key to enter the room with a woman. When I yelled, they hurried out, and for a while they were quarreling in the hallway, and then the staff called, ”I'm sorry I opened it because I thought it was an empty room.” The next day I went to the front desk to complain, but it was not reported and it seemed to be erased among the staff. So far there is no official apology from the hotel. Those who stay should put chairs or suitcases in front of the door and be careful not to physically open the door. I have stayed here twice now. Although it is an older hotel, hotel services such as breakfast, gym, and spa are satisfactory. However, one time, the hotel staff used a duplicate key late at night to gain entry. On August 19-20, 2023, a male hotel staff member entered the room with a female using a duplicate key at 2:30 a.m. When I yelled at them, they left in a hurry and argued in the hallway for a while. Later, I received a phone call and stuff saying, ”I thought it was an empty room and opened it, I'm sorry.” The next day, Sunday morning I went to the front desk to complain, but it was not reported to reception and seemed to have been hushed among the staff. So far, there has been no formal apology from the hotel. Those who are staying at the hotel should be vigilant to make sure that the door cannot be physically opened by placing a chair or suitcase in front of the door.

Hotel Le Grand Mellis Antananarivo is a 3 star hotel. I stayed in room 209 on September 13th 2019. The hotel is located in a busy city center area and was undergoing renovation. Entry to the hotel is through a glass door. The lobby is kind of small. The reception staff is friendly, helpful and can communicate in English with some degree of difficulty yet service is substandard. I have noticed very active clean girls doing the cleaning. They are extremely friendly and work very hard. Room is a little tight, but reasonably furnished. The room has no view and is located top of the hotel kitchen. The room is full of odors released from kitchen exhaust. I was not able to change room because the hotel was fully booked. The room has a small fridge and a mini bar. It also has a split air conditioning unit, I am not sure if it is operational or not. Toilet is renovated with a shower cabinet and hotel branded set of towels. You also get two free 500ml water bottles a day. The hotel has a business center, gym and massage parlor and a new glass elevator. You are expected to pay for breakfast. Breakfast buffet is small which is expected for such a small hotel. It included beans, noodles, and fish. Salad and very scanty selection of cheese. Muesli, raisins, nuts and yoghurt. Bread, croissants and cake. Drinks included juices, coffee and tea. The buffet is manned, which made me a little uncomfortable. I like to pick my own food without having someone following me while picking my food. In summary, you will find most of the facilities that you find in a 5 star hotel in a smaller scale or may be shabby. It is suitable for budget travelers that are not very picky and suitable for businessmen and professionals.