Destino Pacha Ibiza

Great team Always so friendly and professional The best hotel ever Big thank to all the reception team Can’t wait to come back Every time I come here they are always so nice to me and make my holiday perfect The restaurant food is amazing. Specially the sushi See you soon

Terrible service - avoid. I booked a Grand Suite and pre paid the requested amount. They then come back to me to say they’ve made a mistake and the cost is now some €800 more. You can’t get hold of them on the phone and they take days to reply to emails. Awful experience.

I want to recommend everyone to come here to this hotel. I have had one of my most luxurious vacations ever. what struck me the most. Very nice clean rooms with a beautiful view of the sea. nice fresh food. really received top notch service from front desk staff, servers, chefs to cleaners. i want to thank everyone. especially Oliver, Jimena, Gaston, Facundo, Maria were top notch. Thank you. until next time.

we were there for closing which made it convenient BUT they forgot our dinner reservation . rooms are small and old, there are better

Booked a last minute impromptu day at Destino’s on Sunday 17 September with a good friend. We booked a couple of beds and pushed the boat out ordering cocktails, nibbles, lunch etc. loved it here and we had lovely weather on the day but Oliver our server really did take great care of both Emma and I on the day and his excellent and friendly service made all the difference and elevated the day there for us to one of sheer exhilaration and luxury. Thanks for taking such good care of us.

checked in and got a room where the AC was broken. they moved me into a different room but the rainshower head was broken. i already already unpacked so i didn't feel like moving rooms again. AC worked but I woke up in the middle of the night to humidity- AC had stopped working. called front desk and they sent someone to play around with the switchboard. drinks at pool and service were ok. but overall property needs renovations and upkeep. things looked old and could use some TLC. also, there was a small roach looking bug crawling in the room and made it into the suitcase!! i locked my suitcase up every time i needed to use something from there on out. they should spray for bugs around the property.

Shockingly bad hotel rooms. The worst we have stayed in. Incredibly basic and the smell of damp/musky was overwhelming. The beds and sheets were poor quality too. Bathroom was tiny and awful. For the price it was totally unacceptable. We did ask to change from the first room they gave us but there was only one other option available which was equally as bad. We never complain but we thought it was a joke it was that bad. Main pool and breakfast nice but no way we would be ever return. Completely overpriced and shockingly poor quality.

This is my partner and I's second time staying with destino, we love the hotel, the staff are wonderful and you never have to wait long to order a drink or food by the pool. The breakfast selection is great, plenty to chose from and good quality. The overall vibe at the pool is brilliant for friends and young couples, the dj, music and views are amazing. We also love the evening parties and the area the hotel is located. Sadly the rooms are not quite up to scratch, when we first stayed at destino we had a destino room which was very small and uncomfortable. This time, we were here for our honeymoon so decided to pay the extra to stay in a grand room. The bed was really comfortable, large and cosy and we slept great every night. The room however was small and the shower as well as the sink leaked so the bathroom floor felt like a swimming pool at all times. We also let the hotel know in advance that this was a honeymoon booking and because of this and the fact that we were returning customers, I did think that maybe we might get a free upgrade or at least some rose petals, chocs, champagne on arrival. There wasn't any upgrades or anything of the sort on arrival sadly. I did head back to reception to explain that I was disapointed and they did send some cava but it is a shame that I had to make that complaint first after already being in email conversation with the hotel explaining that this was for our honeymoon. We were offered an upgrade to a suite but at 400 euro per night equalling to 200 Euro extra on top of what we had already paid to stay there which we just couldn't afford to pay for on top. Overall I would stay at destino again, the good's outweigh the bad's here and the pool, restaurant, bars and location are all incredible. I do feel though that the rooms really do need a refurb and it would be nice to feel like you are more appreciated as a returning customer or if you are staying for a special occasion.

Having a bathroom with a door is not an upgraded but a basic expectation, we had a room with NO door the bath shower area and were told all rooms were the same until 2 nights later we asked other people and found out it was a lie, after complaining we were ‘upgraded’ to a room with a door. I’m sorry but this is a basic expectation.