Hotels in Khao Lak, Takua Pa

i booked this hotel for my birthday but never expected much. As soon as we reached the hotel, we were welcomed with a very friendly lady and served with wet towel and welcoming drinks. We were told that the room we’ve booked was overbooked and they are happily to change it to a new one. The least thing i was expected was, they gave a room with my birthdate as the number. and it was decorated nicely for my birthday. and of course with a complimentary cake and fruits😁 a lot of activities provided by the hotel, or you can just strolling around.. the view was spectacular! As we need to check out early to catch our flight, they packed our breakfast to go. Their service and hospitality is top notch! Highly recommended! and I plan to visit this hotel again for my next birthday!

Nice hotel, more family oriented. Lots of pools and entertainment for kids. Children's room, very cool. Breakfast was Included and dinner buffet was 550 baht. Will definitely come back again )

Hotel was lovely and rooms good size with great amenities. The beach very quiet and nice location for a quiet holiday. The service was ridiculously slow. We were charged service charge for any drinks ordered and told to wait to collect them rather than be delivered to us. Not sure how you can charge service charge for no service. The reception staff were not helpful when I wanted to use my Accor loyalty card and they said that points could not be added for the stay only the drinks as booked through Trip.com. The. When leaving we were not able to add the points for drink and food purchased. We had to wait 20-30 minutes for each drink and any food ordered at the beach bar. It was a joke

: The Khao Lak Marriott Beach Resort & Spa has beautiful, new facilities and aims for a five-star experience, but the service is still developing. I encountered an issue with the air conditioning, and the staff was dishonest about fixing it, leading to an upgrade only after a significant complaint. The breakfast was very good, and the Italian restaurant deserves compliments to the chef for its excellent food. The bakery is nice, but the staff strangely wouldn't allow me to order a burger from the restaurant next door. It might be a good idea for the General Manager to be more visible, perhaps making an appearance during breakfast, lunch, and dinner to interact with guests and get a better sense of the hotel's operations. While the resort has potential, the inconsistent service and the oddity with the bakery/burger situation need attention to truly live up to its five-star rating.

Mostly good. Hotel transfer good, was waiting for us when we stepped out at the airport. Breakfast very good, because many food items were rotated every morning, and all service staff were always ready to help out, food items were of good quality. Room was big, bathroom huge, room cleaning good, and I was given a nice birthday surprise in the room. Game activities were a little inadéquate, free bicycle usage was a bit short (1 hour). But all in all, quite good. One item was not so good. A Thai Set Menu was advertised at the lobby, and we were looking forward to it. But each night when we stepped into the restaurant for 4 consecutive nights, we were told that the dinner option was not available, but the lobby advertisement made no mention of when it is available

Was booked as a birthday treat. If you like organised activities and timetables then it's for you. On arrival they asked for passports, out to the car to get, then voucher, out to the car to get, then a copy of my credit card. Really was not happy with that and thought it unnecessary as they had details from booking as the room was paid for,it made me very uncomfortable. The main swimming pool was large but had only one place to get in so was a long walk. We ate outside the hotel at one of the many less expensive restaurants. Our view from our room in block 13 overlooked a dilapidated roof of the Thai themed restaurant, didn't compel us to eat there. The room itself was comfortable and clean and we loved the dressing gown, it's our thing. WiFi around the resort was good. Sunset memorable. A great place for families that like a package holiday. Not for us.

Excellent location of the hotel. Gorgeous wide beach. Excellent entrance to the sea. You can both ride a board and bathe small children. Breakfasts are average, the range of dishes and products is not large. The food on the menu is very tasty, but much more expensive than if you go 300 meters from the hotel. The service cannot be compared with Phuket and Samui, here the staff is not yet otters and is still completely relaxed) There is a feeling that we returned to old Thailand 7-8 years ago and this has its advantages)

Overall a fantastic holiday experience. Rooms are nicely done up, clean and relaxing . Staff are warm, welcoming, super helpful and friendly . Especially Nu who took great care of us . Great breakfast selection and super yummy. Great setup at kids room which also catered to older kids with Pingpong table , ball machine, arcade games and other selection. Staff at beach station were super helpful, all ready to help , SUP , boogie boards and kayaks available for use without charge. You really don’t have to go anywhere , just relax at the beautiful Sandy beach. Kids also played volleyball almost every evening with other guests . Impressive fire show one night We will definitely come back here .

This hotel is considered quite spacious. There are villa zones and hotel zones, there is a swimming pool where you can swim, there is a children's play zone, and it is on a relatively uncrowded beach. It is considered a good hotel. Breakfast is OK.

We were happy to visit this hotel, it was unusual and beautiful and at a very high level, the staff is very friendly and professional; everything in the room is thought out to the smallest detail and the design is magnificent! We also want to note the two restaurants of the hotel - everything is at a high level!!!