The Haven Khao Lak

amazing place in terms of quality of resort, exclusive beach and pool. food from Restaurant was disappointing, almost got robbed. they must focus on improving their Authentic Thai dishes from Restaurant menu. overall it was a Great experience.

We stayed at this hotel probably ten times, we love the pool, breakfast, happy hours at pool bar, gym and pool table. Room needs upgrade, the room we stayed the wooden floor slightly pop up due to humidity.

Test test

Everything OK. They should renew the facilities a bit

This is our second time to TH. Being an adults only resort is appealing to us. While the resort is busy, it doesn't feel over crowded & there is no noise. It's beautiful & peaceful. It is an older resort so you do see the wear & tear around the resort but overall it's comfortable. And no different to other resorts we've stayed in, they all need a revamp. In my personal opinion I think there are some areas that need improvement as it's not the cheapest accommodation. It would be comfortable to have some type of unit in the bathroom - there's plenty of room for it - to place your toiletries. There really isn't much room. The shampoo/conditioner leaves your hair like straw so bring your own conditioner. It's little things that make the difference. The quality of the Thai buffet meal was nothing special, food was cold unless you got some dishes made on the spot. Also some of the food on the breakfast buffet was cold, the sausages & bacon. Sitting in a pot uncovered, it was always cold. The variety was enjoyable. Another disappointment was to see no hand sanitizers around the buffet area. Let's be honest, not everyone's hygiene is what it should be so by having these inexpensive bottles around the food/eating area would be beneficial. What we do appreciate is that all staff that interact with the guests speak & understand English. And they are all extremely friendly & professional. They made our stay! The pool access room is spacious & comfortable. The only discomfort due to back issues is going in & out of the pool. You have a ladder no steps & the balcony area for this type of room is small, not much room to move around. The main pool area is massive. Beautiful setting with palm trees & view of the sea. Again, it didn't feel crowded & it was quiet & peaceful. The staff happily walk around attentively to your needs. Our dinners were mainly at the restaurant outside called Frog Prince dishing up amazing Thai & Italian cuisine. Highly recommend!!! The cocktails menu & quality of drinks were great! There are smoking assigned areas around the resort, one being near the bar close to the reception area. So be prepared to smell smoke, unpleasant if you're not a smoker. We will keep an eye out for deals to come back again in the future