Kuju Kogen Cottage

I visited in January this year and liked it so much that I visited again. I was a little disappointed that the system was a little different from January (in January, the staff suggested that I change the meal type on the same day, but this time, when I asked to change it, they said that it was not possible on the same day. If I had known that it was not possible, I would have requested the change in advance, but it was disappointing). Other than that, it was better than I expected. You have to rent a car to get there. If I go nearby again, I think I will stay there again.

Ignoring the part about the dinner reservation, they recommended another product because of the language barrier. The hotel's response was really bad. In the end, I paid extra for dinner and the meal was not that good. The view was nice.

The vast grassland is refreshing and refreshing Simple and delicious meal The room is very spacious The outdoor soup pool with grassland view is a plus It’s a great time for friends and family to spend time together.

I had read the reviews before booking, so I was prepared, but the number of amenities, the room facilities, and the service were all very disappointing. Even though the child's age was confirmed when booking online, it was booked as an adult, so the meals and price could not be changed to the same as adults. No suggestions were made. The only thing they said was that they could not accommodate the reservation because it was made through an overseas app. I had contact information and the child's age, but the reason they could not accommodate me was not only because they were not connected to the reservation site, but also because they were not very responsive on the spot. They were very cold, even without hearing an explanation that this is what they were making the reservation for. As for the food, even though the front desk had confirmed the child's meal, there was cooking sake in the child's meal. It was something that you couldn't tell by smell, so what would they have done if the child had eaten it? The food was also different from what was said online, and there was no explanation of the upgrade, and since it was a cottage in a great location, I was expecting something better than what was said in the online reviews, but it was the same. To be honest, the front desk's response was so businesslike that I wondered how well they had been trained, and I thought they should reconsider what hospitality is. It was worth the price.

OK hotel surrounded by nature The atmosphere is good, but the room is a bit shabby. The pillows are very flat, not comfortable to sleep on. The wifi is strong and the food is very good. Amenities include only shampoo and shower cream. There is a private onsen 1600yen/50 minutes. The room is quite old and shabby. But overall ok Smiling, friendly staff