Guest User
May 3, 2024
Facilities: Smart home, but Xiaodu in the room cannot control other smart devices.
Hygiene: Needs to be improved, because I have the habit of bringing my own sheets, I found that the sheets were torn when I got up in the morning to clean up. Before going out last night, I found a long spider silk between the TV and the tea table. In addition, there was a group of hair on the floor of the shower room that had not been cleaned up. I really need to pay attention to hygiene.
Environment: The environment is OK, but between 12:30 and 2:00 in the middle of the night yesterday, two girls kept talking and laughing loudly. One of them was still screaming at the beginning. There was no staff to deal with it during this period, which affected my sleep.
Service: The front desk service is very attentive. When I checked out this morning, I gave feedback to the two female front desk staff, saying that they would report it to the upper level and keep the photos of the sheets after asking for my opinion. In addition, they proposed a follow-up solution and apologized because I may not go to Taizhou again in the future. I proposed it just to let the hotel know and correct it, so I didn’t add the relevant contact information.
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