Rainbow Hotel

Rainbow Hotel Reviews

Rainbow Hotel

No. 103 Fuxi Street, Xinghualing District, Taiyuan, Shanxi, 030002, ChinaView Hotel Details
Rainbow Hotel
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Rainbow Hotel Guest Reviews

4.6/5
Very Good
393 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(393)
Positive reviews(383)
Reviews with photos/video(52)
Delicious breakfast(35)
Easy to get around(31)
Classy environment(26)
Friendly front desk staff(18)
Perfect for business trips(10)
Stayed multiple times(8)
Convenient parking(8)
Loved the view(5)
Negative reviews(10)
travelleris
Superior Queen Room
Stayed in Oct 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Nov 5, 2023
The Rainbow Hotel is located very centrally in Taiyuan and I enjoyed my stay there. I went for a weekend trip in Taiyuan and this hotel was good for my budget and location preference. Great morning walk along the bridge and river too. The hallway was a little noisy because there was a wedding party during the whole weekend, so I could hear too many people talking throughout the day and night, but I guess that was just my bad luck. Breakfast buffet was nice also and staff was helpful.
Response from Property: 尊敬的蘭博泰爾貴賓,感謝您的滿分好評,我們非常歡迎每一位賓客都能夠與我們分享您最真實的入住體驗,只有這樣我們才能不斷改進與提升,看到我們的同事為您送上令您滿意的貼心服務,我們不勝榮幸,用我們飽滿的熱情,擔當起您心目中的太原名片!蘭博泰爾酒店期待您的再次光臨!祝您生活愉快!
Eric
Superior Queen Room
Stayed in Sep 2024
Family
3 review
4.5/5
Great
Posted on Oct 3, 2024
Great service
Response from Property: 【食品步行街】【網紅打卡地-鐘樓街】親愛的客人您好!衷心感謝您選擇蘭博泰爾酒店,也感激您那些暖心的誇獎和熱情的推薦!您在這片美好的土地上找到了家的感覺,我們將一直敞開大門,期待您常回來小住,感受家的温馨。記得時常光顧哦!
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on May 5, 2024
Nice and clean place
Response from Property: 【一覽汾河景觀】【緊鄰濱河東西路】【緊鄰濱河體育中心】【茶吧·慢煮光陰一盞茶】尊敬的蘭博泰爾貴賓,感謝您滿滿的好評,真誠的服務,舒適的環境,都是我們為您帶去一次愉悦的入住體驗而精心準備的,您的滿意是對我們最好的鼓勵,真誠歡迎您再次光臨!祝您工作順利,生活愉快!
Guest User
Superior 2-bed Room
Stayed in Mar 2023
Solo travelers
5 review
1.0/5
Posted on May 2, 2023
Halfway through the trip, they asked me to take off my shoes. I think it was because they gave guests the same slippers. Also, the room I booked was priced at 1588, but they took a deposit of 2000 and returned me 397. 5 yuan just disappeared. I've stayed in many hotels, but this was the first time I encountered such a terrible thing. Please be careful when booking a hotel. Hotels under Shanxi Culture and Tourism Group are just like this.
Original TextTranslated by Google
Response from Property: Thank you for giving such a personalized review in your busy schedule. Lambotel Hotel is committed to providing guests with a satisfactory check-in experience. The slippers in the room of our store are environmentally friendly slippers, which are disinfected once for each guest and replaced once for each guest, and there are marked words on the packaging bag; in addition, the room you booked in our store For one room for four nights, the room fee is 1588 yuan, and a bottle of 1.5L mineral water is used during the stay. There is a label indicating that the charge is 15 yuan, and it is reflected in your invoice. There are no malicious charges or other charges. During the May Day holiday, the flow of people has increased significantly. You may have some inconvenience in some links, which caused you to bring a little anger in your comments. I hope you will feel happy and calm after your comments. We look forward to providing you and every guest with more high-quality and value-added services in the future.
Guest User
Superior 2-bed Room
Stayed in Apr 2023
Business travelers
14 review
3.7/5
Posted on Jun 5, 2023
The location is good, the transportation is convenient, the bed is too narrow, the service is not good, the breakfast is good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您將蘭博泰爾酒店作為您此次出行的下榻之所,並與我們一同分享您的入住體驗。對於此次入住給您帶來體驗上的欠佳,我們深感抱歉!我們將繼續努力,為您及更多客人提供更優質更個性化的服務。誠摯期待您和家人、朋友的再次到來。
Guest User
Superior Queen Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 16, 2023
The location of the hotel is good and the transportation is convenient; The design style is unique, antique and charming; The front desk service attitude is also very good, warm and thoughtful; The room layout is very comfortable, hygienic and clean; The overall feeling is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel! As time goes on, if there is true love and love like streams, as long as we have your support, we will work harder and serve you wholeheartedly, just for your comfortable living, safe living, and safe living! Thank you again for your affirmation of the hotel, look forward to your visit again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Feb 2023
Business travelers
17 review
1.0/5
Posted on Apr 2, 2023
Do not stay in this hotel! The whole thing is different, some facilities and decoration are not as good as 7 days like home, some are like star hotels, all kinds of bugs, disgusting, hurry up and close down! At this price, Atour is a hundred times better than it in all seasons!
Original TextTranslated by Google
Response from Property: We are very puzzled by your negative review. The sudden appearance of your outlier review among all the five-star reviews really makes us have to consider your motives. In this Internet age, it is really a * behavior to disregard the rules and arbitrarily slander others. I sincerely hope that the Internet environment can develop healthily. We will continue to work hard to do our best, serve every respectable guest, be a socially responsible enterprise, and take on our own efforts in building a harmonious society.
Guest User
Superior Queen Room(River view)
Stayed in Jan 2022
Business travelers
1 review
2.7/5
Posted on Feb 25, 2022
I was quite puzzled. In the morning, the waiter took photos and sent them to the work group, but they didn’t find this hair. Remind her, she doesn’t care
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is a pity that you did not have a satisfactory check-in experience. We attach great importance to your feedback. We have informed the relevant departments to actively deal with and improve it. In the future work, we must strengthen training for employees to ensure service quality. We must improve our shortcomings as soon as possible. With your criticism and guidance, we can do better. We sincerely look forward to your coming again, and we wish you a happy life!
Guest User
Business Room (2 beds)
Stayed in Nov 2024
Travel with friends
32 review
4.5/5
Great
Posted on Dec 24, 2024
房間不大,沒有usb充電口,裏面配的洗漱用品不錯。房間衞生乾淨,但洗手間味道有點反沖。入住後晚上送了特產零食小禮品。餐廳服務好,早餐豐富,性價比不錯。
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Response from Property: 您好!感謝您的入住並在百忙中對我們進行點評,服務好每一位賓客是我們一致的追求,我們秉承賓客至上的服務理念,認真做好每個細節,讓消費者更加滿意!給所有賓客回“家”的感覺。有任何問題和需求隨時致電前台,我們將24小時待崗竭誠為您服務!酒店全體員工期待您再次入住,祝您身體健康。謝謝!
Anonymous User
Superior 2-bed Room
Stayed in Dec 2024
Business travelers
67 review
4.5/5
Great
Posted on Jan 13, 2025
設施:設施有些老舊了,體驗感一般! 衞生:衞生打掃的很認真,點贊👍 環境:環境很好,周邊吃飯、交通都很方便! 服務:服務很好!
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Guest User
Cozy Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
有免費的停車場,停車很方便,入住很快,房間也很舒適乾淨,環境也不錯,吃了這的餐廳,口味也很好,房價也很優惠,非常滿意,下次來山西還住🤭🤭
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Response from Property: 尊敬的賓客:您好!感謝您對蘭博泰爾酒店的信賴!更感謝您的不吝誇獎與強烈推薦!蘭博泰爾酒店是您在太原最美、最温暖的家。您也記得有時間常回來看看喲!
Guest User
Business Room (2 beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
酒店的服務非常周到,前台工作人員熱情友好,總是面帶微笑,讓人感到賓至如歸。 服務員非常細心,注意到我們的需求並及時提供幫助,態度非常好。
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Response from Property: 親愛的小主,您好!滿意只是起點,驚喜和感動才是我們的目標。您的肯定是對小蘭最好的鼓勵,十分感謝您的點評,特別期待您再次光臨,蘭博泰爾酒店會給您帶來更好的入住體驗。
Guest User
Business Room (2 beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
房間乾淨整潔,可以看到汾河美麗的夜景,服務態度很好,交通也很便利,這次入住體驗感很好,會再次光顧的。
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Response from Property: 當我看到您留下的這段評論時,就彷彿在這喧囂塵世中,收到了一封來自遠方的温暖書信。您説我們酒店的服務讓您感到貼心,那一刻,我感到所有同事們的付出都有了意義。您稱讚房間的整潔和舒適,讓您有了家一般的感受。這對於我們而言,是莫大的榮幸。我們一直努力,就是想讓奔波在外的旅人,能在陌生的城市裡,找到一處安心的港灣。就像那夜晚的明燈,雖微弱,卻能照亮您前行的路。再次感謝您的到來,期待着與您在未來的日子裏再次相遇,共赴一場美好的旅途。
Guest User
Business Room (2 beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
滿意,環境也很好,服務態度積極,還能看到汾河的風景,特別好,推薦
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Response from Property: 感謝您的稱讚,我們深知還有很多不足,但您的鼓勵讓我們充滿信心。願您的生活如同絢麗的彩虹,五彩斑斕,充滿驚喜。“山重水複疑無路,柳暗花明又一村”,期待您再次入住,見證我們的成長與進步。
Chan63
Cozy Double Room
Stayed in Aug 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Sep 21, 2024
第一次入住,環境比較安靜,衞生也很好,服務也到位,窗外能看到漪汾河,晚上沿着漪汾河散步也是不錯的選擇,這裏交通也很方便,到柳巷步行街等地方也差不多就是15分鐘左右,下次來太原也會選擇這酒店。
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Response from Property: 【食品步行街】【網紅打卡地-鐘樓街】【汾河夜景】親愛的賓客您好!衷心感謝您的入住和讚賞您的鼓舞是我們不斷進步的源動力,我們將一如既往地保持熱忱,致力於為每一位賓客創造賓至如歸的入住感受。期待着您再次光臨,一同享受愉快的時光!