Shanxi Jinci State Guesthouse (Taiyuan Jinci Scenic Area Branch) Guest Reviews
4.7/5
Outstanding
1809 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1809)
Positive reviews(1775)
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Classy environment(649)
Delicious breakfast(192)
Large rooms(167)
Offers pick-up/drop-offs(153)
Garden view(121)
Tasty restaurant(83)
Delicious buffet(26)
Negative reviews(34)
Guest User
9 Deluxe Room (2 beds)
Stayed in Jul 2024
Couples
12 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The name says it all..." State Guesthouse" underplays the grandeur of this hotel, a magnificent facility in magnificent surroundings.
Response from Property: Thank you very much for your high praise of our hotel ! We really appreciate it!We are a garden-style State Guesthouse Hotel with magnificent architecture and beautiful garden environment ! We sincerely look forward to your next visit !
Anonymous User
5 Standard Room (2 beds)
Stayed in Jul 2024
Travel with friends
24 review
3.8/5
Good
Posted on Aug 16, 2024
The hotel was famous and adjacent to a tourist attraction. The service was nice, except for a young male driver (for the commuting car that connected the hotel's buildings and the tourist attraction's gate), who seemed a bit reluctant or tired at work and lacked communication skills or etiquette (since the hotel claimed itself to be a five star hotel, it is not uncommon for guests to have higher expectations than elsewhere). It is said that the hotel was built in the 1950s. Thus, it was not surprising that many facilities seemed relatively old, especially when compared with newer hotels. Overall, the hotel could be a good choice.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enable us to constantly find problems in our work, obtain corrections and continuous progress. From your review, we regret to see that this stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely looking forward to your visit again!
Guest User
9 Deluxe Suite
Stayed in Apr 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Nice place
Guest User
9 Deluxe Room (2 beds)
Stayed in Feb 2024
Family
44 review
1.0/5
Posted on Feb 14, 2024
This hotel is not recommended. I booked it because it is close to Jinci Temple. They have a shuttle bus that takes them to the door between Jinci Temple and the hotel. It is not sent to the main gate. If you need a tour guide, you have to go back to the south gate to ask for one. I sincerely The advantages of this hotel are wasted. The hotel facilities are aging, the water in the wash basin is not good, and the sanitary conditions are very poor. There are hairs on the bed. I asked them to change beds, but I found that there were hairs on the other bed again. After staying for two nights, the sink was not cleaned the next day. , I really don’t recommend it.
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Response from Property: I'm very sorry to bring you a bad stay experience. The hotel opened in 1957 and was renovated in 2006. It is a local five-star hotel with an area of 518 acres and a green coverage rate of 70%. With its unique The characteristics of the royal garden and the architectural style of the villa have earned it the reputation of "Garden Villa" and "Diaoyutai" of Shanxi. We have given feedback on the issues you mentioned one by one and will make rectifications in the next time to strive to bring customers a satisfactory stay experience. The hotel currently has eleven villa-style reception buildings with different styles, novel concepts and unique designs. Simple and solemn, elegant and magnificent, it presents a supreme style. It is also equipped with facilities such as a fully automatic circulating disinfection constant-temperature swimming pool, standard indoor tennis court, KTV private room, ice and fire sauna, hydromassage, leisure bar and other facilities. It is an ideal place for leisure, fitness and entertainment. Whether it is home travel, business office, self-driving tour, team meeting, or resident foreign experts, the hotel is the most ideal choice. If you encounter any problems during the check-in process, please call the front desk and we will solve it for you in time. We look forward to seeing you next time! Wish you: be well!
Guest User
9 Deluxe Room (2 beds)
Stayed in Aug 2023
Business travelers
17 review
4.0/5
Very Good
Posted on Aug 22, 2023
The environment is beautiful, but the waiters are quite arrogant. The rooms are spacious, but the indoor facilities are relatively old. The sun is quite strong on the third floor and the air conditioner is not very cool. After the hotel sent someone to fix it to no avail, they upgraded me to a suite. I feel that the upper floors of the hotel are a little more user-friendly. I have stayed at this hotel many times before, but I will not choose this hotel again after this time.
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Guest User
9 Deluxe Room (2 beds)
Stayed in Aug 2023
Family
5 review
4.7/5
Amazing
Posted on Aug 17, 2023
The area and garden landscape of this state guesthouse are worthy of the title of state guesthouse. And it has a unique geographical advantage, being only separated from royal gardens such as Jinci Temple by a wall. Of course, the decoration of the room is aging (otherwise it would not be the current price, how many so-called luxury hotels have such a garden investment and geographical advantage). I would like to praise the little brother of the battery car and the sister of the waiter at the water bar in the lobby. I returned to the hotel around 10 o'clock last night and saw that the lobby bar was still open. On a whim, I said I wanted to buy ice cream and ice water for my children. My sister said that there was no supply of these two things at this time, but asked me to wait. After making a phone call, a little brother picked me up at the entrance of the lobby in a battery car and pulled me from Building No. 9 to near the staff dormitory. He took me to a canteen owned by the staff and bought the snacks and ice cream that the children wanted. , ice water. The little brother was polite all the way, helped me with things, and proudly explained to me the history and scenery of the State Guesthouse, as well as the attractions around Jinci Temple that are worth visiting. It was past 10 o'clock in the evening, and I wanted to buy some snacks to enjoy this kind of VIP service. I have stayed in so many hotels and never enjoyed this one before. We must praise the little brother of the battery car and the sister of the water bar in the lobby last night.