Chateau Star River

It can be said that it is extremely bad. I have never stayed in a worse hotel. There is nothing worth praising. It is not even average. It is seriously inconsistent with the hotel grade. Facilities and environment: The facilities and environment are so old that it is hard to describe. Hygiene: The hygiene is outrageous + 1. The toilet and the wall around the toilet are stained. The sink drains slowly. The shower room has to stand in the puddle to take a shower. Service: 1. There is no place to store guest express delivery in a five-star hotel. It is mixed with employees in the underground garage passage. The lighting is dim. It is very dirty and messy (well, the package was lost. I was afraid of causing trouble for the courier and did not pursue it). 2. The hotel service staff has no service awareness. I don’t ask how enthusiastic they are, but at least they can speak normally. They don’t even raise their eyes when checking out. They wait for everything to be asked. I don’t ask or say a word. I ordered a takeaway and it took almost half an hour for the robot to deliver it. During this period, I called the front desk for consultation. The first call was hung up on me. The second time, they told me "Wait, the robot hasn’t come back." Before I finished speaking, the front desk hung up on me. I have never seen such a thing. We wouldn't be so cold if we were to say something polite to strangers on the street. I'm too lazy to say any complaints. I never comment or give a bad review. Please avoid it.

The Star River Hotel is as luxurious as ever. I like it very much. The room is very big. The highlight is that the free tea is Wuyi Star's Dahongpao and Zhengshan Xiaozhong.

It feels very good. The guest room knew that the child had a nosebleed and it dripped onto the sheets and quilt covers. They brought more water, changed the sheets and quilt covers, and brought a child's toothbrush. It should be said that it feels the best among all the hotels I have stayed in. The environment is also good, and the supporting facilities, gym, swimming pool, etc. are all good. There is Wanda Plaza opposite