Guest User
October 3, 2024
I have stayed in so many hotels, this is the worst one. Don't check in! !
Very poor service:
1. The front desk can’t understand the customer’s problem
Go to the hotel to check in, and ask the front desk if you can pack breakfast if you leave early the next day. The answer is: it starts at 7 am. If you go early, just check if the door is open, and you can eat when it does. I asked if I could pack a copy to take away, and she told me to go early and see if it was open.
2. Cleaning staff service issues
I needed a piece of soap when I checked in. I happened to see the staff cleaning. I asked if there was any soap. She replied fiercely: What do you want it for? I am speechless. What are you asking me?
Water leakage in supporting facilities, front desk service, appearance and appearance:
1. On the day of check-out, water leaked in the room and all the shoes were soaked. I had to check-out anyway. In order not to trouble the front desk, I used a towel to block it when I washed up. When I checked out, I reminded the front desk that the room needed repairs. The floor was full of water. Don't ask other guests to check in. She replied with three words: Got it. Not even an apology...
This is the worst hotel I have ever stayed in. The newcomer looks like this. Not to mention the artificial formaldehyde absorption, there are also problems with service and supporting facilities. So what is the core competitiveness of the hotel if it wants to continue its long-term development? In the morning, the front desk of the hotel did not put on makeup, and her hair was not combed. She looked slack and slack. As a part-time worker, I can understand. I would like to ask if the hotel has not trained in this?
If you are traveling in Taiyuan, I don’t recommend staying here. Apart from being cheap, I don’t recommend it. I came here because of a temporary layover. If you are traveling, don’t come here.
In addition, the funniest thing is that after checking out, I asked for a good review. How could I have the confidence to call me...I didn't take any photos of the hotel. It's not worth staying in or taking pictures.
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