Premiere Classe Reims Est - Taissy

The guests enjoyed comfortable bedding and clean rooms for a restful stay. They praised the friendly staff and efficient online communication from the host.

Booked last minute as needed we needed an overnight stay on way to Eurotunnel and chose Premier Classe as we knew we could self check-in after the reception closed. Have used the chain before but this is one to avoid. The location is fine for access to the Autoroute but that's the only positive. The car park was unlit and reception was difficult to find. There was a sign but this takes you to the Campanile next door. Eventually we found the self check-in machine but again the hotel exterior was unlit making it difficult to find our room. The room itself smelt damp and the towels were also damp and there was water on the floor. We discovered that the cause was the air con unit which was leaking water. We didn't use any other facilities if indeed there were any, just wanted to get out of there after a few hours sleep.