Taishan Garden Hotel Reviews

Response from Property: Dear guest, hello! Thank you very much for choosing our Garden Hotel and giving such a high evaluation. We are very happy to know that you are satisfied with the Hong Kong-style afternoon tea. We have been committed to providing guests with authentic and delicious food experience. At the same time, we also pay great attention to service quality, so we are very pleased to hear your affirmation of the front desk, room and restaurant waiters. Their professionalism and courtesy are the result of our team's hard training. Your affirmation is the best encouragement for them. Regarding facilities, we are well aware that as an old hotel, it carries many people's good memories and emotions. Therefore, we have been working hard to keep the classic charm while constantly updating and maintaining to ensure that every guest can have a comfortable and spacious accommodation environment. In addition, the lotus pond at the entrance of the hotel you mentioned is also a quiet place designed and built by humans for guests. I hope it can add a sense of tranquility and beauty to your accommodation experience. Thank you again for your support and recognition. We look forward to having the opportunity to serve you again in the future. If you have any suggestions or need help, please feel free to let us know. I wish you a happy life! Sincerely regards, Garden Hotel Management Team.

Response from Property: Dear guest: Hello! Thank you very much for choosing our Garden Hotel and giving us such a high evaluation! We are glad to know that you are satisfied with the enthusiasm of the front desk service and the quiet environment, and we are also very happy that you can enjoy the pleasure of walking in the evening. Here, we are also very honored to tell you that our hotel provides morning tea, afternoon tea and evening tea, so that you can enjoy the quiet environment while tasting delicious food. In addition, to celebrate the 41st anniversary of the opening of our Garden Hotel, we have specially launched a series of special offers. Now, you can enjoy a 10% discount on all seafood and 20% discount on other dishes! This is a great opportunity for you to feel our gratitude to you while tasting delicious food. Thank you again for choosing our hotel and look forward to seeing you again! Wish you all the best, hotel management team.

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and we sincerely appreciate your valuable feedback. We are glad that you are satisfied with the overall environment of the hotel and agree that Ningcheng Park is a great place to relax and enjoy nature. Regarding the room decoration and breakfast restaurant lighting issues you mentioned, we apologize for not being able to fully meet your expectations. Please rest assured that we are continuously working hard to improve to ensure that all facilities can provide guests with the best experience. Our hygiene standards have always been strict, and we hope that this will add comfort to your stay. We cherish the stay experience of every guest. If you have any other suggestions or needs, please let us know. We promise to listen to the voice of every guest and strive to make continuous progress. We look forward to welcoming you again in the near future and providing you with more perfect services. I wish you a happy life and all the best, the hotel management team.

Response from Property: Dear guest: Thank you for choosing and staying at our hotel. Your satisfaction and comfort are our unremitting goal. We are honored to know that you appreciate the history and location of our hotel. Indeed, our hotel has witnessed decades of changes and carries the memories of countless overseas Chinese, which is also the unique charm of our hotel. At the same time, the green trees and convenient parking facilities around the hotel do provide great convenience for self-driving guests. Regarding the buffet breakfast you mentioned in our hotel, we have always been committed to providing diverse and delicious choices. Fried noodles, eggs, dumplings, steamed buns, fried dough sticks, coffee, lemonade and preserved egg porridge are all carefully prepared by our chefs. Although it may not be comparable to the breakfast in a luxury hotel, we believe that the taste and heart of these delicacies will definitely satisfy you. In addition, we are also very happy that you like our Hong Kong-style afternoon tea service. This is a small surprise we provide to our guests. I hope that you can feel our care and enthusiasm while enjoying the food. Regarding the corridor facilities you mentioned, we understand that this may cause you some inconvenience. But please believe that we are gradually renovating and upgrading to provide a better accommodation experience. At the same time, we also hope that you can find the warmth and comfort of home in our service. Thank you again for choosing our hotel and look forward to your visit again. If you have any other questions or suggestions, please feel free to contact us. Wish you all the best! Hotel Management Team

Response from Property: Dear guest, first of all, on behalf of the entire team, I would like to express my sincerest gratitude to you for choosing our hotel and taking the time to share your experience. Your feedback is important to us and we are honored to serve you. We are very pleased to hear your approval of our hotel's environment, air quality and transportation location. In particular, you spoke highly of the spacious parking lot, spacious and clean rooms and comfortable layout. These are all inseparable from the joint efforts of our team and insistence on quality. At the same time, we are very pleased that your attentive service at the front desk and the freshness and deliciousness of the buffet breakfast have been recognized by you. Regarding the outdated facilities you mentioned, we are deeply sorry for the inconvenience this has caused you. We acknowledge that there is room for improvement in terms of facilities and have already begun work on upgrades and renovations. We promise that we will continue to work hard to improve our hardware facilities to better meet your needs. We are very sorry for the individual malicious negative reviews you mentioned. We understand that these reviews may have caused you some confusion, but we hope you can believe that we are always committed to providing high-quality services and comfortable accommodation to our guests. We will take every review seriously, whether it is a positive or negative review, and will use it as motivation for us to improve. Finally, thank you again for your feedback and support. We sincerely look forward to your visit again and promise to provide you with more complete services and a more comfortable accommodation experience. wish you a happy life! Hotel management team

Response from Property: Dear guest, hello! Thank you for choosing Taishan Garden Hotel as your accommodation destination. The hotel is surrounded by green trees and is located next to Shanban Lake (artificial lake). Now it is the hot summer, and a pool of lotus flowers dances in the wind, with beautiful scenery. We are very happy to know that you have affirmed the cost-effectiveness and service quality of our hotel. This is a great encouragement and recognition for us. We will continue to be committed to providing services that exceed expectations and ensure that every guest can feel satisfied and comfortable. We recognize that every good review is an affirmation of the efforts of our service team. From the moment you step into the hotel lobby to the last moment you leave, our goal is always to provide meticulous care and excellent service experience. No matter any hard-working employee at Taishan Garden Hotel, we are proud to show you our hospitality and professional service. We look forward to serving you in the future and promise to maintain our service standards as always, and even strive to do better. If you choose our hotel again in your future journey, we will be honored. Please feel free to share your feedback and suggestions with us, because your opinions are crucial to our continuous progress and improvement. Wish you a happy life and all the best, hotel management team.

Response from Property: Dear guests, thank you for your comments. The hotel is located in the city center, with a large parking lot and 24-hour free parking. It is also close to the station and the railway station. The surrounding commercial streets and pedestrian streets are nearby, which is very convenient. It is also one of the check-in spots for taking photos. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.

Response from Property: Dear customer: Hello! First of all, we deeply apologize for your unpleasant experience in the hotel. We understand your disappointment and dissatisfaction, and promise to immediately conduct a thorough investigation and improvement on the issues you mentioned. Regarding the problem of old room facilities, we will launch a comprehensive renovation plan to ensure that our hardware can keep up with the needs of modern travelers and provide a comfortable and hygienic accommodation environment. At the same time, we will strengthen cleaning and sanitation management to ensure that all rooms are pest-free and provide you and other guests with a clean and safe accommodation space. For errors in room type arrangement, we will train the front desk and reservation team to prevent such errors from happening again and ensure that every guest can get the room type they confirmed when booking. Despite these unpleasant experiences you have encountered, we are happy to hear that you think the attitude of our waiters is acceptable. , which shows that our service team has the willingness and potential to provide a better customer experience. We will continue to strengthen employee training and service awareness to ensure that every customer can feel our enthusiasm and professionalism. In order to make up for your inconvenience, we are willing to provide you with some compensation measures, such as discounts for next stay or free room upgrades, etc. We hope to have the opportunity to regain your trust and show you our new look after improvement. We are very grateful for your feedback because it helps us recognize the areas that need improvement. Please believe that we are committed to continuously improving the quality of our service. We hope that in the near future, you can come again and experience our progress and changes in person. If you have any suggestions or need further help, please feel free to contact us. Thank you again for your valuable comments and look forward to the opportunity to serve you again. Hotel Customer Service Team.

Response from Property: Dear guests, thank you for your review. The hotel is located in the city center, with a large parking lot and 24-hour free parking. It is also close to the station and the railway station. The surrounding commercial streets and pedestrian streets are nearby, which is very convenient. It is also one of the check-in spots for taking photos. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!

Response from Property: Dear guest, hello! Thank you for your review. We met you at the right time and brought you surprises and touching moments. We look forward to bringing you different surprises in our next meeting! We look forward to seeing you again~

Response from Property: First of all, thank you for staying at the Garden Hotel. Thank you for your valuable suggestions. We will make improvements immediately. The hotel facilities are being gradually updated and the guest rooms are ready for renovation. There are many check-in spots nearby. It is close to the commercial street and the pedestrian street. It is convenient for eating, drinking and having fun. We look forward to your next visit and wish you a pleasant journey.

Response from Property: Dear guest, hello! Thank you for your review. We met you at the right time and brought you surprises and touching moments. We look forward to bringing you different surprises in our next meeting! We look forward to seeing you again~