Four Seasons

Four Seasons Reviews

Four Seasons

Shop 310, No.3, Hecheng Yishou Street, Hot Spring, Sanhe Town, Taishan, Guangdong, ChinaView Hotel Details
Four Seasons
Four SeasonsFour SeasonsFour Seasons
Check available rooms for your travel dates
We Price Match
1 night

Four Seasons Guest Reviews

4.5/5
Good
246 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(246)
Positive reviews(236)
Reviews with photos/video(45)
Classy environment(52)
Many amenities(39)
Great value for money(38)
Friendly front desk staff(32)
Convenient parking(16)
Average sound insulation(13)
Loved the view(11)
Large rooms(10)
Negative reviews(10)
Guest User
Yun Du Scenic Mountain-View Twin Room
Stayed in May 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is located in the hot spring city, with convenient transportation, good environment and quietness. The apartment-style hotel has complete facilities, good hygiene and is very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your visit, and we sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! I wish you: a happy life!
Guest User
Yun Du Scenic Mountain-View Twin Room
Stayed in May 2024
Travel with friends
52 review
5.0/5
Outstanding
Posted on May 11, 2024
The environment is beautiful, surrounded by green mountains, the air is good, the room facilities are complete, there are washing machines and refrigerators, the room is clean, the stay is comfortable, the service is good, and the delivery is timely.
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction to pursue. Thank you for your comments, we hope to always accompany you.
Guest User
Yun Du Scenic Mountain-View Twin Room
Stayed in May 2024
Travel with friends
41 review
5.0/5
Outstanding
Posted on May 6, 2024
A very good hotel with complete facilities and equipment, good location, convenient to everywhere, spacious, comfortable and clean rooms, good lighting, and good service.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Yun Du Scenic Mountain-View Twin Room
Stayed in Apr 2024
Travel with friends
36 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel environment is very good, I like it very much. The room is spacious and comfortable, clean and tidy, the bed is very soft, and the sleep is very comfortable. The staff is very polite. I recommend it to everyone.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of our hotel environment. We are committed to creating a comfortable and warm living space for every customer. You are welcome to come again.
Guest User
Yun Du Scenic Mountain-View Twin Room
Stayed in Apr 2024
Travel with friends
50 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The price/performance ratio of the hotel is quite high. The service at the front desk is also good and enthusiastic. The hotel facilities are complete and the room hygiene is also very good. I am very satisfied with the accommodation.
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction to pursue. Thank you for your comments, we hope to always accompany you.
Guest User
Yun Du Scenic Mountain-View Twin Room
Stayed in Apr 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on Apr 26, 2024
This is a hotel I really like. It is high-end and classy, ​​with complete facilities and equipment. The room is clean and tidy. The location is good, it is convenient to go anywhere, and free parking is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Yun Du Scenic Mountain-View Double Bed Room
Stayed in Apr 2024
Travel with friends
43 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is well decorated, the design is very nice, the room is clean and tidy, the view outside the window is very open and the environment is beautiful, the front desk service is also very enthusiastic and satisfactory.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of our hotel environment. We are committed to creating a comfortable and warm living space for every customer. You are welcome to come again.
Guest User
Yun Du Scenic Mountain-View Double Bed Room
Stayed in Mar 2024
Couples
3 review
1.0/5
Posted on Apr 3, 2024
Let’s not talk about other things first. The most infuriating thing is that we clearly called the front desk to request a late check-out until 1pm (the hotel allows check-out before 2pm), and the front desk also clearly stated that it was possible and processed the late check-out! The cleaning staff was able to open the room directly with a master key. My God, they didn’t even knock on the door, but pushed the door open directly, which directly violated the personal privacy of our guests! Does that mean that the hotel can also use a master key to open the door and come in at night? Can personal safety be guaranteed? It’s horrible! ! What’s more outrageous is that the hotel didn’t even apologize, and directly said that it was because of insufficient notification and easily passed it off! Haha! It’s so **! ! Friends who are interested in staying here are advised to consider carefully! !
Original TextTranslated by Google
Response from Property: We are very sorry for the unpleasant experience you had. Due to our busy work on that day, we were unable to take care of you. We hope you will forgive us. We will continue to improve the quality of our service. Thank you for participating in the evaluation and giving us feedback. We look forward to your next stay. We also welcome your supervision and suggestions as always!
0%INITIAL
Yun Du Scenic Mountain-View Double Bed Room
Stayed in Mar 2024
Couples
4 review
4.7/5
Amazing
Posted on Mar 18, 2024
The service attitude at the front desk is very good and the environment is really nice. The space is large and there are many facilities including refrigerator, microwave, range hood and washing machine. The environment is really comfortable. And it's very quiet, no noise, maybe it's not the peak tourist season these days. The balcony is huge and really comfortable.
Original TextTranslated by Google
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touching and surprise are the directions to pursue. Thank you for your review, we hope to be with you all the time.
Joeyjia
Yun Du Scenic Mountain-View Twin Room
Stayed in Feb 2024
Travel with friends
6 review
2.5/5
Posted on Feb 26, 2024
I had no complaints about the hotel. On the day of check-out, my husband found a bracelet left in the room. Since we had already arrived in another city, we called the front desk to confirm if there was anything in the room. The answer was yes and they took a photo for me. I asked to have it sent back to my home and gave me the address. But ten days later, the reply was that they had thrown it away and it was the cleaning staff's fault. This annoyed me. 1. If you find the leftover items and get the guest's confirmation, shouldn't you save them immediately? 2. Just say sorry. Although the bracelet is not very expensive, it is also a valuable personal item (more than a thousand yuan). If you are not allowed to pay for it, shouldn't you be given some compensation plan? It clearly reflects the low level of management.
Original TextTranslated by Google
Response from Property: We are very sorry for the inconvenience you have experienced during your stay. Thank you very much for raising some issues regarding the facilities. We will also conduct inspections on all the rooms in the hotel regarding this issue. We look forward to your next visit to check the results!
VOYAGER8
Yun Du Scenic Mountain-View Twin Room
Stayed in Dec 2023
Business travelers
71 review
4.0/5
Very Good
Posted on Jan 8, 2024
The front desk staff was very friendly and helpful. They helped with the luggage! Unfortunately, the sound insulation was poor! There were many guests during the holidays, and the noise from the guests upstairs and the moving of furniture would affect the rest of the guests downstairs. Also, some of the guest room doors were not closed properly during the day. When there was a strong wind in the middle of the night, the door would be blown and closed from time to time, which was also very uncomfortable!
Original TextTranslated by Google
Response from Property: We are very sorry for the inconvenience you have experienced during your stay. Thank you very much for raising some issues regarding the facilities. We will also conduct inspections on all the rooms in the hotel regarding this issue. We look forward to your next visit to check the results!
Hejusjie
Premier Family Suite
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Very good, very clean and organized. The suite is nice. There is also a mahjong machine. The breakfast is also very rich. The space is large. The scenery outside is nice and it is very close to the hot springs.
Original TextTranslated by Google
Response from Property: grateful! We are very lucky to be turned over by the little master. It is our honor that you like it. Can you turn over my sign next time? wish you a happy life! Happy every day!
Guest User
Premier Family Suite
Stayed in Dec 2023
Family
5 review
4.7/5
Amazing
Posted on Dec 4, 2023
The room is clean and spacious. Except for the breakfast, everything else is OK. If you don't have a big budget, the price-performance ratio is super high. We also went to the nearby Meijia Courtyard, which is also pretty good.
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction to pursue. Thank you for your comments, we hope to always accompany you.
Guest User
Yun Du Scenic Mountain-View Twin Room
Stayed in May 2024
Travel with friends
43 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel is located halfway up the mountain, with a good location, beautiful scenery, and perfect facilities. The hotel front desk service is very good, and they also introduced us to Taishan's attractions. It is about 35 minutes away from the beach, so you can play at the beach during the day and come back to soak in the hot springs at night.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Four Seasons Hotel. A single flower does not make spring, but a hundred flowers in full bloom make the whole garden full of spring. Your satisfaction is our starting point, and a hundred flowers in full bloom is our goal. We hope that every guest staying at Manju can feel the warmth of home, and we look forward to your next visit.
Guest User
Yun Du Scenic Mountain-View Twin Room
Stayed in May 2024
Travel with friends
51 review
5.0/5
Outstanding
Posted on May 12, 2024
Yihe Hot Spring is pretty good, mainly because the hotel is close, only three minutes away, the hotel environment is also very good, the guest rooms are very clean, the service is in place. Because we arrived late, the hotel turned on the electricity in the room in advance, which was very warm.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Four Seasons Hotel. A single flower does not make spring, but a hundred flowers in full bloom make the whole garden full of spring. Your satisfaction is our starting point, and a hundred flowers in full bloom is our goal. We hope that every guest staying at Manju can feel the warmth of home, and we look forward to your next visit.