Grand Hyatt Taipei
Latest booking 23 hrs ago
E**za at the front desk of this hotel was the worst Hyatt staff I've ever met, or any hotel staff I've ever been to. She kept asking me what time I would come, saying the room wouldn't be ready at 3 pm. That was very rude and disgusting. It's your fault that you can't check in at 3 pm, not my problem that I have to come back late. If you're going to do it that way, change the check-in information to 17:00 instead of 15:00 and provide more accurate information, okay? The staff at the hotel in Ximen where I stayed before Grand Hyatt Taipei were really smart and friendly, so I had high expectations when I went to the Hyatt, but E**za let me down right from tne start. The facilities of this hotel are good, but the staff was subpar.
Outstanding
2411 Reviews