Cloud Hotel Reviews

The location is quite close to shopping malls and METRO stations like Shuanglian and Zhongshan. There are quite a lot of amenities nearby, although the amenities in the hotel are slightly lacking. Room are quite comfortable and cosy.

Nice Hotel to stay with good location, near to the metro station. Very good service.

My family and I stayed at the hotel in early December. The staff is kind and courteous, the service is very good, the hotel location is good, the transportation and shopping are very convenient, and the hotel room is very new and clean. I will book this hotel again

The location is good and the bedroom is cozy. However, I could hear the voice from the corridor clearly in the morning and found a tiny cockroach in the bathroom on my last day.

8 am floor jackhammer is not acceptable I called the front desk and they refused to stop the workers

Fantastic location with very helpful and friendly staff. Clean and comfortable. Definitely value for money. Would stay again for sure.

The room is small, the space is not large, and the large suitcase cannot be fully opened. . . The location is convenient, in Zhongshan District, only an eight-minute walk to the MRT station. There is a convenience store downstairs and there are many restaurants nearby.

The staff is friendly, the room is big enough, and the hot water for showering is hot enough. Unfortunately, the bed is hard... I feel a slingshot when I sleep. The breakfast is okay. I hope the hotel can improve the bed. Thank you!

When I checked in on the day of check-in, the female staff had a bad face! Poor hygiene🙄️There are blood stains and hair on the sheets! And after staying for several days, they won’t change it! It’s all the same set of sheets~ One night around 10-11 o'clock, the power in the room suddenly went off! ! ! Only the air conditioner can be operated (it should be centrally controlled) ~ all the lights are out, alas... it's dark! ! ! Fortunately, I took a shower early~ I called the staff immediately and checked several times but couldn't find the cause of the problem! The mobile phone cannot be charged🪫, and even the power bank cannot be provided to us. They only said that they can help us get it to charge at the counter🔋 🫠After a long round, it was about 12 o'clock or almost 1 o'clock in the evening, and the male staff kept apologizing🙇♂️! It was explained that the genius could ask the master to help solve the problem and asked us when the exit was! I talked to him around 11-12 o'clock~ 🙄️🙄️ I called around 9 o'clock in the morning and said that a master would be arranged to check after we go out! 🙃Oh... I woke up with a phone call before I even woke up! I really won’t stay here again!

The location of the hotel is very convenient. It only takes five minutes to get there by taking 1819 from the airport. There are many places to eat around, and I particularly like the Chifeng Street area. There are many restaurants and coffee shops. The hotel is also quite large inside, clean and tidy, and the staff are also very polite.

It's really good for the price. I didn't expect much because it was cheap, but it was good because all the basic things were provided. Instead, it's a bit humid... So what's the downside of having to leave the air conditioner on all day? But this doesn't seem to be a big problem for travel. I barely ate breakfast, but it was a good light meal. Highly recommended as the price is cheap

It's about 10 minutes away from Zhongshan Station. It's very convenient. The hotel's shower water pressure is very comfortable. The room is clean. Unfortunately, there is a bad smell when the air conditioner is turned on, but the window can be opened slightly. It’s not bad to go in November 👍

Did we choose the Japanese style? Triple room, the hotel is in a good location, the room is well lit, and the breakfast tastes good, but there are not many food choices.

There are no windows so the exhaust fan runs 24 hours a day. The noise is not loud, but it may be bothersome for sensitive people. If you enter the room because there are mosquitoes, you must prepare in advance. I stayed on the weekend and it was the worst value for money. It would be better not to expect breakfast.