K Hotel Taipei Chang-An

Although location is not in close proximity to the nearest station, the staff served very well to the guest with standard smiley greetings and hardworking housekeepers. Given the age and limited facilities of the hotel (ie. no gym and lounge), it is always the quality of the workers there who go for the extra miles for making their guests satisfied during stays. The best example was my case when I forgot to take away the phone charger from the room following check-out. The housekeeper did not own it for her own use, but instead she informed the front desk and handed it over to the duty manager. That manager eventually gave it back to me when I reclaimed my stored luggage upon returning. From my personal encounter, this hotel had fully earned my trust and loyalty for another revisit in the future due to its Integrity. Work ethics is utmost important in the service industry particularly for hospitality nowadays, but sadly it is lacking all over the world especially in the modern Western cultures with hundreds of staff thefts happening on a daily basis and those hotel managements did little in upkeeping such basic quality of services.

Tired and worn, it needs modernisation and an update. Quite disappointed. Only good thing is the free 24/7 laundry facilities and the drinks + snacks in the lounge area. Everything else... Disappointing.

Good locations ,comfy room, good service! Near by convenient stores & restaurants and cafes!

Very clean and spacious room! Location is very accessible, the walk to mrt is around 7 mins. Lots of good food around the area too

Location is very good, room is very comfortable. Suitable for business traveler. Will repeat stay. There is 24 hrs self services coffee machines in the cafe, is a added point.

family members were very happy overall with the hotel. One member commented better if hotel has a small swimming pool. Compared with another hotel, the facilities and services were definitely better.