Guest User
December 28, 2024
I booked 4 nights but wasted one night due to flight delayed. But after checked in, I then only realised that the room is not what they promoted. It was said in trips.com app that the room has “river view”. However I can only see some old buildings outside my window. When I checked with the staff, they simply said that river can only be viewed in high floor. Since all rooms have been booked, this is what I can get. I thought I paid all nights and wasted one night? Supposedly they should keep one room for me,no? Staffs just brushed through this matter. This is cheating. Staffs attitude sucks. Had it not due to the river view, I wouldn’t have booked this room. By the way, the location is far from metro and city centre. Laundry room condition is terrible. Not worth your money.