At Home Hotel Ximen

The hotel is located in a very popular area. It’s a pretty neighborhood vibrant and young. I totally recommend for the location. Don’t tell itself. It’s quite nice. It seems to be a newly renovated hotel even though some of the older furniture is still being used. Some of it is stained or damaged, but overall everything was functional. The laundry area with free detergent really came in handy, it’s actually one of the main reasons I booked this hotel. There’s no breakfast offered, but there’s a nice array of free snacks that guest can choose and pick up as much as they like. The main minus point for me was the toilet in the lounge and laundry area, having the male urinal right by the toilet stall was a bit icky because I had to walk over spilled or dried up pee to be able to use the toilet. 

Surprised by how clean and new everything is!! For a “self service” hotel, there were a lot of amenities provided at no extra cost like the towels, water, laundry and snacks, coffee/tea! Service was great as well, the staff was really nice to allow me to extend my checkout time when I asked. I will definitely be staying here again when I’m in Taipei💖

Terrible Experience - Stay Away! I booked this hotel thinking it was new, as advertised, but it turns out it’s just a rebranded version of an old hotel that used to be called Tango Inn. The building still looks worn-out, and nothing matches the pictures online. The condition of the hotel is bad. When we arrived, we were given a room that was broken. In general the room was incredibly dark, small and just felt dirty as there were stains everywhere. We complained and were given a new room, but the condition wasn’t any better. It was clear they didn’t care about maintenance. What made things even worse was the staff. No one could speak English properly, and the so-called deputy manager kept interrupting me whenever I tried to explain the issues with the room. It was the most unprofessional interaction I’ve ever had at a hotel. This was easily one of the worst hotel stays I’ve ever experienced. There are plenty of other places nearby offering far better value. To top it all off, at checkout, they even tried to bribe us with freebies for a good review, which I found incredibly insulting. I would definitely never stay here again. Avoid at all costs!