It was raining heavily that day and I checked in early in the morning. I found that the room was flooded because the windows were not closed. I was already soaked all over after riding a bicycle there. I called the front desk and was promised that housekeeping staff would come to deal with it. After waiting for 20 minutes, it didn't work. I was told to change rooms, but I couldn't change my clothes even though I was wet. I ended up catching a cold and suffering from summer heat the next day. I had already ordered breakfast and was told it would be delivered at 8:30. However, the receptionist didn't change the room at night and confirmed that it wouldn't be delivered until 10:00. Come on, breakfast is cold, can you be more careful...
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