Su Taichung Hostel

Guests appreciate the generous free breakfast and convenient location near Taichung Station and Yizhong Business District. The accommodation is consistently praised for its cleanliness.

They suddenly close the door between rooms and community room. I asked the reason, but staff’s answer is not acceptable. So i had to across 3doors for get the community room. And bathroom smell is not good.

I had stay in this hostel many times because it’s reasonably price. But this time it’s very bad experience ever. Check in staff very nice and friendly. But cleaning lady very rude, not polite and no SERVICE MIND, the way she talk with customers in hostel in the previous time I had stay here is not good way to communicated with the guests, it’s very rude and the way she look at customers very look down people. All guests paid for stay. I didn’t think today is my turn to face with bed situation. Maybe because I had check out late 15 min, I had took out bedsheets, pillow case to return box for clean. And I use shower room a bit late after cleaning lady clean shower room around 10:30 am. and I guess she think that nobody will use shower room. I think she doesn’t want to do cleaning again but what will happen if other guests who stay here not yet check out and she yelling and show how rude she is to them.. Usually bed is good but this time I got the worst mattress at female dorm room and bed number 9A-01 feel like sleep at floor. Hostel should change this mattress. This is my last time I won’t come back here anymore because of cleaning lady. I never give bad reviews to this hostel every time I stay here always give very good reviews and recommend other people to stay but this time I can’t stand with rude people work on hospitality service. Who will decide to stay here hope you won’t get bad experience like me.