No. 521, Section 1, Zhongqing Road, North District, Taichung, Taiwan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
T-Hotel Guest Reviews
3.9/5
Good
13 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities4.0
Service4.0
Cleanliness4.0
Filter by:
Sort by:
All reviews(13)
Positive reviews(13)
Reviews with photos/video(3)
Jgoh81
Executive Suite
Stayed in Jul 2024
Business travelers
71 review
3.2/5
Posted on Jul 13, 2024
Firstly, the hotel management has strong empathy allowing me to cancel 1 night last minute due to family issues that I have to check out 1 day earlier.
But to my surprise, Check in timing is surprisingly at 4pm.
Gym facilities is under renovation but did not prior inform the guest upon check in.
On Trip.com, stated open 2023 which is very misleading that the hotel was newly renovated or newly built. But the rooms are old but luckily not rundown and rooms are clean.
Response from Property: Dear Guest,Thank you for your visit and valuable feedback. We sincerely apologize for any dissatisfaction with our service and for the inconvenience caused. We have conducted immediate reviews and made improvements, and we will further enhance staff education and training to ensure that similar issues do not occur in the future. Thank you again for your honest feedback, which allows us the opportunity to improve.We warmly welcome you to visit us again and hope you can witness the progress and changes we are making. Since September, we have reopened our gym, and we hope you will return to try out our new equipment.For more information or any service inquiries, please feel free to join our official LINE and contact us at any time.Sincerely,T-Hotel📱 Official LINE: @paklok