Guest User
February 24, 2025
The hotel restaurant, rooms and public spaces are very clean and hygienic! In addition to the restaurant staff, other service staff including the front desk and housekeepers were very polite and enthusiastic. What I appreciated most was that the front desk staff helped us freeze the food so that we could take it away when we checked out the next morning. It was very thoughtful! !
The few things we would like to see improved are that the room did not provide disposable toothbrushes, toothpaste and shower caps, which made us have to go to the drugstore to buy toothbrushes and toothpaste as soon as we arrived on the first day, which really brought us inconvenience! In addition, we stayed in a room for 3 people, but the front desk said that only 2 mugs could be provided, saying that it was a hotel rule. This rule was too inappropriate. Since we paid for a room for 3 people and the room had 3 single beds, why were only 2 mugs provided? It’s a bit unreasonable that three of us adults can’t make hot tea together! ? Another thing is the restaurant staff. We stayed there for a total of 5 nights and 6 days. Every day when we went to the restaurant for breakfast, they always had negative emotions or had stern faces, and never greeted the guests entering the restaurant. I have dined and drank no less than 20 times during my stay in Taiwan, and this is the first time I have encountered such restaurant staff. As for the breakfast food, it is quite good, with a wide variety of items and good taste. Last but not least, if the room for 3 people can provide 3 room cards for guests to use, it will be more convenient for entry and exit.
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