No.29 Zigang Rd, Science and Education New Town, Taicang, Jiangsu, ChinaView Hotel Details
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Le Petit Rosedale Hotel Taicang Guest Reviews
4.7/5
Outstanding
741 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(741)
Positive reviews(720)
Reviews with photos/video(107)
Classy environment(92)
Quiet & comfortable(56)
Delicious breakfast(53)
Friendly front desk staff(42)
Large rooms(32)
Convenient parking(26)
Stayed multiple times(11)
Loved the night views(7)
Negative reviews(21)
Fa24601
Elegant King Size Room
Stayed in Jul 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Nice and quiet room and pleasant service. The breakfast was ok. Would stay here again for business trips.
Ram
Superior Twin Size Room
Stayed in Mar 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Mar 5, 2024
Nice hotel with friendly staff me and my business partner visited together
Guest User
Deluxe Suite
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Very good I’ll suggest it
AGS#UVSENSE-ARTE-
Superior Twin Size Room
Stayed in Nov 2023
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Great location ! Friendly staff ! Good for travels
Wennuanxiaotaiyango
Elegant King Size Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 20, 2024
The room I booked has floor-to-ceiling windows on both sides and an oversized balcony. The room is quite large, but the bathroom is a bit small, but the experience is pretty good, the facilities are complete, and it is clean.
Breakfast is a buffet available until 10 o'clock. It has a complete range of Chinese and Western food, which is okay.
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HD-DDC
Elegant King Size Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Overall, it's a very satisfying stay at this price. The facilities are quite new, it's very quiet at night, and the surrounding environment is pretty good. It's just that it's a little bit off the beaten path and there are not many people. There's not much food nearby.
When I go downstairs for breakfast near ten o'clock, I wait until you have finished eating before collecting your things, so I won't rush you.
If you leave something in the room after leaving the hotel, we will contact you promptly and send it to you.
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Anonymous User
Elegant King Size Room
Stayed in Mar 2023
Business travelers
7 review
3.0/5
Posted on Mar 24, 2023
One thing to note is that the hotel bathroom does not use non-slip floor tiles. During my stay, I wore slippers and entered the washbasin area to wash up. I fell and was injured, resulting in heavy bleeding from the big toe of my left foot and abrasions and swelling on my right arm. I had been to the hotel in the morning. Hemostatic ***** and other items were delivered over the phone. Later, I sent the pictures to the hotel. Considering the time cost, I used the help of my doctor friends in the hospital to deal with the wound. It will take a period of time to change the dressing in the later stage. In the later stage, Ctrip assisted in the treatment. As an old user of Ctrip and a platinum member, I dealt with Ctrip and the hotel. Neither satisfied.
After traveling for so many years, this is the first time I have encountered non-skid tiles used in hotel floor tiles. Even if the floor tiles are not anti-skid, glazed tiles are not used, and usually they are vitrified tiles at best. I come from an engineering background, and the laying of floor tiles like this is completely inconsistent with building construction regulations.
I have two questions: 1. Which installation unit designed and constructed this kind of construction, and how did it pass the inspection and acceptance? 2. If it is not corrected in time, this kind of thing will definitely happen again in the future.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Rosedale Hotel Taicang. We apologize for any problems that occurred during your stay. Your dissatisfaction was caused by our service errors. At the same time, thank you for your comments and suggestions in the comments. We will also improve it as soon as possible. Currently, we have placed anti-slip mats and floor towels in more obvious places to remind guests to use floor towels correctly to avoid the same type of things happening again. We will continue to uphold the service concept of "wholeheartedly and meticulously" and strive to provide guests with satisfactory services. Finally, I wish you a happy life!
Guest User
Elegant King Size Room
Stayed in Sep 2021
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 25, 2021
The hotel environment is very good and quiet! There is free parking, convenient parking! The front desk service is enthusiastic! The room is comfortable and the bedding is new! The room is perfect, with a big balcony where you can go out to see the scenery! Rich breakfast! Perfect, I like it very much! Recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Suzhou Taicang Rosedale Hotel. Thank you for your recognition and praise after your stay, this will be our vitality after the beautiful bloom! Sincerely look forward to your stay again.
Anonymous User
Superior Twin Size Room
Stayed in Oct 2021
Family
1 review
5.0/5
Outstanding
Posted on Oct 4, 2021
The newly opened hotel is nice, clean, clean, beautiful environment, and the staff are very service attitude!