Home Inn Neo (Taicang Nanyang Plaza)

The sanitary conditions are very, very poor. When we checked into the room at the beginning, we checked whether there was a camera and then prepared to wash up. We found a used one under the bedside table. It was still shiny and wet. Damn it, condom! It's really disgusting. I called the front desk immediately and they changed the room for us, but the new room was close to the elevator. I didn't sleep well all night. It was really bad. And I didn't bother to call in the new room. There were mineral water bottles and dust all under the bed. I had a slight non-stop cough after I checked in. It can be seen that the cleaning of this hotel is really perfunctory.

Super, super bad hotel. After changing to three rooms, they were all dirty. The pictures were all taken by me. It was formerly an Ibis hotel, but the hygiene was terrible at Home Inn. In recent years, Home Inn has become worse and worse, which is not unreasonable. Sanitation: The corridor is dirty, and there are large areas of garbage that have not been cleaned. If the floor in the room is dirty, it can be tolerated. The problem is that there are residual hairs in the bathroom, and there are even **🤮. The sink is old and dirty, and there are water stains on the bathroom floor. The hair is superimposed on the toothbrush box and the toilet. It’s really annoying. Disgusting🤮There is booger residue on the seat, it’s really disgusting🤢 Service: The hygiene problem is worrying. I called the front desk to change rooms, and the front desk said, "Are you mysophobic?" It was terrible service. I asked the front desk if there were any clean rooms, and the front desk said that their rooms were all clean. . This is Homeinn's service. In addition, I happened to meet the cleaning lady, and she asked me where it was dirty, and I pointed out everything to her. She also admitted that she hadn't cleaned it well, but it was dirty because there were multiple people in the previous room. What's wrong with closing a customer? Are you blaming others for not cleaning up? And when the aunt reported to the front desk, she only said that there was one hair in the room. Is this a case of one hair? I asked my aunt to report it truthfully, but she stopped talking. This is my first time staying at Home Inn and my first time in Taicang. I hope future guests will consider whether to stay at their home. When I was booking the hotel, I read a lot of reviews, and it seemed like it had high scores but actually had so many problems. This hotel is really disgusting, be careful. .

How can I put it~ The attitude seems to be very good~ I booked a superior room, and my friend booked a regular room the next day, so we stayed there. Because we booked different rooms, we found out that they were exactly the same room type when we checked in. I went to the front desk with my friends to inquire, and they said various things: they were members, so they were upgraded to high-end, they booked early, what the hell were they doing~ Facts It’s not every rhetoric. My friend booked late and is not a member. The price difference between ordinary and high-end is about 80%. Although it is not a lot, there is still a lot of money. It is good to upgrade the ordinary to higher-end. But the high-end ones that spend extra money get nothing? It's a bit sad~ The front desk said they would give me a thermos cup and a box of hand cream as gifts. They asked if they could give me more hand cream. They seemed embarrassed but they gave it to me. They also said they would give away a China Lodging Gold Card Annual Pass worth 219, but it turned out to be an Experience Gold Card. They said it would take a certain number of stays within three months before it would become an annual card. What if I don’t have any travel plans within three months? Does it mean there is no gold card? The lady at the front desk said generously, "It's okay. If it's expired, come to me and I'll renew it for you." I was really moved at the moment. (Later, I searched in a book and found that the trial gold is valid for three months and can only be collected once. Also, there are many channels to obtain trial gold, and platinum members can get it for free). When my friend checked out, the front desk gave me two thermos cups. It’s really great ~ Oh, because I got the membership, I got three cups of coffee for free for three days and two nights. I was fooled and deceived ~ I’m not very happy ~

There's a peculiar smell and there's a lot of dust