Starway Hotel (Tai 'an Taishan Street Store) Reviews
Starway Hotel (Tai 'an Taishan Street Store)
No.136 Taishan Street, Taishan District, Tai'an, Shandong, 271000, ChinaView Hotel Details
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Starway Hotel (Tai 'an Taishan Street Store) Guest Reviews
4.7/5
Outstanding
270 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(270)
Positive reviews(264)
Reviews with photos/video(45)
Friendly front desk staff(37)
Classy environment(29)
Delicious breakfast(25)
Convenient parking(20)
Convenient location(19)
Would stay again(10)
Loved the view(10)
Large rooms(9)
Negative reviews(6)
Anonymous User
Family Room
Stayed in Oct 2023
Travel with friends
39 review
Outstanding
Posted on Oct 15, 2023
Spanking new room, fairly spacious, with automatic remote controlled curtains, high water pressure showers, and strong air conditioner.
Response from Property: Dear guests: Hello! Thank you for your 5-star review despite your busy schedule! There is always Starway Tai'an Taishan Street Hotel in your travel life. We will definitely work harder to meet you next time!
clife
Superior Double Room
Stayed in Mar 2024
Couples
3 review
Great
Posted on Mar 11, 2024
The environment was neat and the staff were very helpful
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Memory Foam Queen Room
Stayed in Apr 2024
Solo travelers
2 review
Outstanding
Posted on Apr 19, 2024
Disadvantages:
1-The TV is not good. The set-top box is stuck when watching CCTV 1. It may be due to the shared network bandwidth. The experience is not good.
2-There is no shelf for mobile phones next to the toilet, which is not user-friendly.
3-The sound insulation effect of the guest room door is average. Some noises in the corridor can be heard clearly. Fortunately, it is off-season and there are not many guests staying in the hotel.
4-The selection of basin faucet is unreasonable. It does not take into account that water drips on the countertop when the faucet is turned off after washing hands. The right countertop is always wet.
Advantages:
1-There are 2 young ladies at the front desk. The service is thoughtful and enthusiastic. When I learned that I would take the Taohuayu route the next day, the young lady took the initiative to bring me 2 bottles of water when I set off, saying that there are no vendors on this route and I should bring water when it is hot.
2-The pillow and mattress are comfortable. I opened the pillowcase to see the brand and placed an order.
3-The shower has a lot of hot and cold water, which is comfortable to take a shower, and the drainage is smooth without blocking garbage. It can be seen that it is cleaned in time.
4-Fujitsu air conditioning has good cooling effect and low noise.
The hotel on the 5th to 11th floors is equipped with 2 elevators, which is OK and the waiting time is short.
5-The double bed room has a good view of Mount Tai.
Original TextTranslated by Google
6/12
Response from Property: Dear guests, thank you for staying with us and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to see you again. I wish you a happy mood and a happy family!
Kongzhongfeirenliusir
2-bed Room
Stayed in Mar 2024
Travel with friends
363 review
Outstanding
Posted on Mar 31, 2024
As a person who stays in hotels 300 days a year, I don't want to give any hotel a five-star rating easily, because I have experienced that too many good reviews will easily lead to higher prices, and the wool will eventually come from the sheep. But considering that I stayed in this hotel for a comfortable and pleasant stay, I will give it a five-star rating, making an exception. By the way, I will stay here again a week before May Day. This time I just checked in at the foot of Mount Tai. I didn't have a ticket for the night climb and couldn't go up. My friend said that life is perfect because of regrets, and it's true. Sorry, I was so focused on climbing Mount Tai that I forgot to take pictures of the hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
26 review
Posted on Mar 2, 2024
Came to Tai'an on a business trip, and chose a hotel with a relatively convenient location. However, the room was too dirty at first. There was soup left by the previous guest on the table, and the bedside was all dusty. I cleaned it for half an hour, but it was still very dirty. So I contacted the front desk to help change the room. The service attitude of the front desk lady was very good. She also took the initiative to upgrade the suite and gave breakfast. In addition, parking is relatively convenient. I hope the hygiene of the hotel can be improved!
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Response from Property: Dear guest: Hello! Thank you for your timely feedback. We hope that it has not affected your mood for this trip. We will strengthen the business training of our employees and we will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your trip. We sincerely look forward to serving you again!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Couples
4 review
Outstanding
Posted on May 13, 2024
A good day starts with breakfast.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Memory Foam Queen Room
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Dec 25, 2023
The room is big and clean, the front desk service is very good, and the security guard at night is very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guests: Your comments are the best affirmation and encouragement for our service. Please continue to pay attention to us and welcome to visit us again!
Deladunsunxiu
Suite
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 14, 2024
Service: Good service👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yishiliu
Superior Memory Foam Queen Room
Stayed in Nov 2023
Business travelers
11 review
Outstanding
Posted on Nov 17, 2023
The front desk service is very good, warm and generous, and they will give small gifts. The lobby smells good, the facilities are good, and the hygiene is good. I will stay here more often in the future. I strongly recommend it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xing Xiaocheng strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xing Xiaocheng looks forward to your visit again!
Guest User
Deluxe Double Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 5, 2024
I like this room so much, the lighting is perfect, the front desk service is very good, I really like it, I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Shuishi～wodeshui
Deluxe Double Room
Stayed in Apr 2024
Business travelers
25 review
Outstanding
Posted on Apr 21, 2024
The environment is quite good. The room that originally popped up on the system was not a mountain view room, so the lady at the front desk helped me check and changed it to a mountain view room. In this society with serious internal competition, what matters most is the heartwarming service.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
159 review
Outstanding
Posted on Mar 11, 2024
Very good accommodation experience. I was confused when I chose this hotel. There were good reviews and some bad reviews. After the experience, I felt that the bad reviews were too subjective. The facilities are very new, the breakfast is very good, the parking is very convenient, the service is very thoughtful, and the cost performance is very high. It should be rated 5 stars 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Room (2 beds)
Stayed in Nov 2023
Business travelers
7 review
Outstanding
Posted on Nov 12, 2023
Great front desk service, great room, easy parking!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for giving us a 5-point praise in your busy schedule! Starway Taishan Street Hotel Taian is always there in your travel life. We will definitely work harder and meet you next time!
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Business travelers
5 review
Outstanding
Posted on Aug 26, 2023
Good front desk service. Satisfactory room arrangement. Very convenient parking. Delicious breakfast. Very good
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Family
5 review
Outstanding
Posted on Aug 17, 2023
I stayed at Starway in Qingdao before, and the experience was great, and the kids loved it. This time when I went to Mount Tai, I specifically found Starway, and it was great as well.
The front desk lady was super nice and gentle. The environment was good, and the laundry room was also very useful. Overall, good reviews.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. I look forward to serving you next time.