Guest User
May 3, 2024
My evaluation is very fair, and I hope it can help friends who come to stay in the future. First of all, let me talk about the advantages. The hotel environment is great. We booked a lake view room with beautiful scenery. The facilities in the room are also pretty good. It is relatively new, the area is sufficient, and there is a large balcony. The price of more than 500 is acceptable to me. Secondly, the hotel room service is very good, and they will greet you when they meet. I haven't eaten the hotel's dishes, so I won't comment on them. Let me talk about the places I personally think need to complain about. I rarely write reviews, but there are too many complaints here that I have to write. I just said above that the hotel room service is very good, but I went to the front hall to check in three times. There were three people chatting together. When they saw the guests, they just glanced at them, and then talked and laughed, and greeted them when the guests walked in. Secondly, I stayed here for one night, and then extended my stay for another night. However, I found out from Ctrip that the room was fully booked. I called the front desk and they said they had rooms, but the price was 10% higher than the price I saw online the day before. Then I asked the front desk to give me a sales phone number. I called the sales and asked if they could help me check if there was a discount on your price. The sales first asked me to ask the front desk if there was a room. I said I did, and they had, but the price was a bit high. Could you give me a more favorable price, at least similar to the online price? The sales said they would check for me and call me back. At this time, Ctrip had rooms again and all room types had been released. It was at this time that the sales called and the first thing he said was to lie to me, saying that there were no rooms. The second sentence was that even if there were rooms, the price there was the same as the front desk, more than 560. I ordered 510 online, and bought 499 on a certain audio platform and got a free buffet. I really think you can tell the truth and there is no need to lie. Secondly, can you give me two room cards in the future? Because you need to insert a card to get electricity here. My wife is taking a shower and I go to get takeout. If I take the room card, my wife can't take a shower. If I don't take the room card, I can't enter the door.
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