Guest User
October 7, 2024
I checked in around 11pm. I broke my mouthwash cup, and my hand was injured and bleeding a lot. I used the room phone to ask the front desk if there was a band-aid or something to stop the bleeding, and the front desk replied that there was none. I reiterated to the front desk that my hand was bleeding badly, but the front desk still replied that there was none!!! The hotel didn't even have this most basic emergency guarantee. In the end, I could only wait for the takeaway to be delivered. The next morning, I was in a hurry to catch the bus, so I left the room card in the room and left with the door open. I didn't receive a call from the front desk to verify whether I had checked out, including the compensation for the mouthwash cup (you can also contact me now to compensate for the cost of the cup)
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