Guest User
February 4, 2024
Stay away! The rooms are cold in February, the heating doesn't work, nobody cares. Reception sent a technician and the room temperature was 21C, then we got a new room on the 4th floor, which was a bit warmer, but the heating in the bathroom still didn't work and there's no way to dry swimwear because the heating doesn't work. The thermal baths area is everything except the thermal baths! It's cold, the 2 small pools at 34-36C are ALWAYS full and there's no space. I wonder how the children can stand cold water. There's a sign saying that the water has been colder than usual in the last few days, and it's been there for weeks. You have to pay an extra 5.5 euros to use the sauna on site. Not much choice, lots of people, not all of them work. Very few loungers, there's simply no place to relax afterwards. The food was average, very little choice, tables were dirty at breakfast. Prices in the restaurant/bar are now like in Austria, but the service for a 4* hotel is very poor.
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