W Budapest

My experience here as AMAZING. 1. Location was perfect. Right across from the Opera House and there is a subway station entry right outside of the hotel 2. Facility: this is a newly built hotel (I think they only opened a year ago). Every thing is stylish and beautiful. Consistent with the W Hotels aesthetic. 3. Service: the staff was super friendly and thoughtful. We were celebrating our anniversary and they offered some chocolate and dessert in the room and when we dined there!! 4. They only have one restaurant there that serves Asian fusion at night and break in the morning. I would give it a 4 out of 5. Overall one of our favorites stays ever.

It’s newly open, the room curtain cant function normally, and breakfast can be better. Other things very good

The location of the hotel is excellent, right in the heart of Budapest. The hotel itself is beautiful, and staff ensure that it is clean and well-maintained. The building is unique and visually one of the most stunning that we have stayed in. The staff are generally polite and helpful.

I was told on the arrival day the breakfast combined with buffet and menu options. However, during the breakfast, when I asked for the menu the waitress told me I should just take food from buffet, saying they have wide options( which is not true, the buffet option is really limited ! Then I tried another male waiter with an earring asking for a menu, also got rejected. Then after I finished my breakfast, I noticed there are other white couples were ordering food from the menu. I don’t know if that is discrimination from hotel’s point of view. But I realised all Chinese visitors there were not given an option to order from menu. I asked for investigation but still haven’t got the response so far, such disappointing experience.