Best Western Plus Chateau Inn Sylvan Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake

5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
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hotel overview picture
Highlights
Delicious breakfast
Lots to do
Pets welcome
Free parking
Amenities
Public parkingFree
Fitness Room
24-Hour Front Desk
Luggage Storage
Wake-Up Call
Wi-Fi in Public AreasFree
Golf Course
Hiking
All amenities
Property Description
On the beautiful banks of Sylvan Lake lies Best Western Plus Chateau Inn Sylvan Lake, the perfect destination for a getaway to the great outdoors. Located just 90 minutes between Calgary and Edmonton, guests of the Best Western Plus Chateau Inn Sylvan Lake enjoy a number of amazing destinations, including the nearby aquatic center, Wild Rapids Waterslide Park and the serene Sylvan Lake, a popular Alberta lake known for sunbathing, swimming, water-skiing and scuba diving in the amazing summer months. Travel a bit further and guests can find a number of shopping, dining and entertainment options, with Westerner Park, Lakeside Go-Karts and Mini-Golf and Sylvan Lake Park adding to the great events, such as 1913 Days, Sylvan Lake Pond Hockey and Shake the Lake. After a fun day at the lake or around town, nothing beats the quiet comforts and rich amenities of Best Western Plus Chateau Inn Sylvan Lake. In addition to the plush beds Best Western is known for, guests can start the day with a complimentary full breakfast, a workout at the fitness center and a soak at the indoor swimming pool and hot tub - then use the guest laundry, business center and free wireless Internet access to make it really feel like home. Ready for relaxation, an unbeatable value and a memorable stay? Make a reservation at the Best Western Plus Chateau Inn Sylvan Lake today and save!
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8.7/10
Very Good
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 59 reviews
Surroundings
Airport: Innisfail Airport
(31.2 km)
Airport: Red Deer Regional Airport
(35.4 km)
Landmarks: Canadian Jetpack Adventures
(<100m)
Landmarks: Sylvan Lake Aqua Splash
(140m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Queen Room with Two Queen Beds and Accessible Walk In Shower
6

Queen Room with Two Queen Beds and Accessible Walk In Shower

2 Queen bed
Non-smoking
Towels
Cable channels
Bedding: Blanket or quilt
Room Details
Check Availability
Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
6

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

2 Queen bed
Non-smoking
Refrigerator
Towels
Microwave
Cable channels
Room Details
Check Availability
Queen Room with Two Queen Beds - Lake Front
6

Queen Room with Two Queen Beds - Lake Front

2 Queen bed
Non-smoking
Refrigerator
Microwave
Coffee maker/teapot
Cable channels
Room Details
Check Availability
Queen Room with Two Queen Beds
5

Queen Room with Two Queen Beds

2 Queen bed
Non-smoking
Refrigerator
Towels
Microwave
Cable channels
Room Details
Check Availability
King Room with Jetted Tub - Non-Smoking
5

King Room with Jetted Tub - Non-Smoking

1 King bed
Non-smoking
Refrigerator
Towels
Microwave
Cable channels
Room Details
Check Availability
King Room - Lake Front
5

King Room - Lake Front

1 King bed
Non-smoking
Refrigerator
Microwave
Coffee maker/teapot
Cable channels
Room Details
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Hide Room Types

Guest Reviews

8.7/10
Very Good
59 reviews
Verified Reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.7
Average for similar properties in Sylvan Lake
Most Mentioned
S‍u‍n‍g‍e‍u‍n
June 22, 2025
적당한 가격에 적당한 숙박업소입니다. 레이크뷰는 불가능이 조금 아숩 ㅠㅠ
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 4, 2025
This hotel is ideally located across the street from the beaches. Very clean and well maintained rooms and swimming pool. Only downside was the chaos during the breakfast times. There are not enough tables accommodate all the hotel patrons. Ran out of most breakfast items by 9:15. Only the waffle machines were working which meant a very long time waiting for the waffle irons. All in all the staff did the best they could to keep things flowing!! No complaints regarding the staff what so ever.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2025
Unfortunately we stayed at the hotel when they hosted a large number of youth lacrosse players. I think that some of the boys might have been staying in rooms by themselves. Unsupervised for sure. The running up and down the hallways continued until way after our bedtime. A late call to the front desk resulted in a response that they would” try”to look into it but it continued until late in the night. For the money, it wasn’t much of a restful night. Young boys will be boys but hotel managers don’t get a pass for doing nothing. We travel quite a bit but I don’t think that we’ll consider them again. I have communicated my issues to the Chateau Inn and Corporate Best Western.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 28, 2025
Our stay was very nice, thanks to the hot tub being in good working condition. The room we had on the second floor was clean and comfortable, but furnishings and carpet were very outdated. Felt like we were back in the seventies, with the orangegy carpet and furnishings. Couldn’t get an upgraded room for some reason as they said there was a conference, but it was obvious by the parking lot and people that was not true.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 27, 2024
We stay in July and October. Nice location at one end of the beach and busy *****. Check in was fine with nice friendly staff. We were able to stay in two types of room. The back ones face the parking lot and town and the front facing the lake and a big building which might block some rooms view of the lake. We had a decent partial view in Room 311. The hotel is across the road and a short walk to the beach. Also, a pharmacy and liquor store across the street. Room had everything we needed, microwave, TV, wifi, fridge, coffeemaker, sitting chair wit footstool, work desk, tub/shower, adequate amenities, all good. Included breakfast, the usual, eggs, sausage, potatoes, breads, cereals, yogurt, waffles, coffee/tea, fruit. Almost the same every day but sometimes might to try cereal or porridge. One day there was a French toast casserole, not my favourite, it was sweet and offered no protein. On days like that, some boiled eggs would be a nice alternative. Overall, nice hotel, included parking on site, good location with nice staff, have stayed twice and would stay again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 23, 2024
We enjoyed our stay at the Best Western Plus Chateau Inn at Sylvan Lake, Alberta. The hotel staff were all very friendly and welcoming. It was so very nice to enjoy this beautiful town during the off season without all the crowds that they normally have during the summer months!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 26, 2024
Great location just across the road from the lake and next to the main road of bars and restaurants. Spacious room, comfy beds and pillows. Solid breakfast options. Only slight comment would be that the main plug sockets were on the wall opposite the beds as opposed to next to the bedside tables.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2024
Excellent Location to beach, shops and Amenities. Good breakfast, with lots of available food choices. Nice, comfortable firm (but not hard), bed with good linens and pillows. Bring your plug-ins for charger as there was no direct USB charger in the room that I could see. My room faced the lake and was a lovely morning view.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2024
The toilet paper and Kleenex were the worst. So thin and so rough. I think they need to upgrade the quality of these items in the rooms. The staff was great. The room was clean and beds comfy. As far as the room itself it was just okay. The HDMI cord was not hooked up on the TV that was clearly very old. And no way to hook cord up as TV was mounted on the wall. But overall it was a good stay.

Services & Amenities

Fitness Room
Meeting Room
Multi-Function Room
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: 00:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 200.00 (approx. NZD 244.28) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Fee: CAD 20.00 (approx. NZD 24.43) per pet per day

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 72
On the beautiful banks of Sylvan Lake lies Best Western Plus Chateau Inn Sylvan Lake, the perfect destination for a getaway to the great outdoors. Located just 90 minutes between Calgary and Edmonton, guests of the Best Western Plus Chateau Inn Sylvan Lake enjoy a number of amazing destinations, including the nearby aquatic center, Wild Rapids Waterslide Park and the serene Sylvan Lake, a popular Alberta lake known for sunbathing, swimming, water-skiing and scuba diving in the amazing summer months. Travel a bit further and guests can find a number of shopping, dining and entertainment options, with Westerner Park, Lakeside Go-Karts and Mini-Golf and Sylvan Lake Park adding to the great events, such as 1913 Days, Sylvan Lake Pond Hockey and Shake the Lake. After a fun day at the lake or around town, nothing beats the quiet comforts and rich amenities of Best Western Plus Chateau Inn Sylvan Lake. In addition to the plush beds Best Western is known for, guests can start the day with a complimentary full breakfast, a workout at the fitness center and a soak at the indoor swimming pool and hot tub - then use the guest laundry, business center and free wireless Internet access to make it really feel like home. Ready for relaxation, an unbeatable value and a memorable stay? Make a reservation at the Best Western Plus Chateau Inn Sylvan Lake today and save!

Frequently Asked Questions

What are the check-in and check-out times at Best Western Plus Chateau Inn Sylvan Lake?

The check-in time at Best Western Plus Chateau Inn Sylvan Lake is 16:00-24:00 and the check-out time is 11:00.

Does Best Western Plus Chateau Inn Sylvan Lake have a swimming pool?

Yes, Best Western Plus Chateau Inn Sylvan Lake has a pool.

Are pets allowed at Best Western Plus Chateau Inn Sylvan Lake?

Yes, Best Western Plus Chateau Inn Sylvan Lake is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Best Western Plus Chateau Inn Sylvan Lake provide breakfast?

Yes, guests at Best Western Plus Chateau Inn Sylvan Lake can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.

How much does it cost to stay at Best Western Plus Chateau Inn Sylvan Lake?

Prices at Best Western Plus Chateau Inn Sylvan Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Best Western Plus Chateau Inn Sylvan Lake?

Innisfail Airport is the closest airport to Best Western Plus Chateau Inn Sylvan Lake, and it is about 24 mins from hotel by car (31.2 km).

What is the cancellation policy for Best Western Plus Chateau Inn Sylvan Lake?

The cancellation policy for Best Western Plus Chateau Inn Sylvan Lake varies depending on the type of room and booking conditions.

About This Property

Nearest AirportInnisfail Airport
Distance to Airport31.23KM
Average Price FromNZD263
Hotel Star Rating2