Zara Tower – Luxury Suites and Apartments Reviews

Keys won’t work after 2 days then changed new key but still didn’t work. Overall is okay.

The location was in the central city. The bed was not very comfortable.

The location is wonderful, would say that it's the center of famous attractions Sunny Hills, Chinatown, Bondi Beach, Opera House, Darling Habour, and The Rocks. We Rented a car, fees per day were pretty cheap, and assistance to keep your car within the hotel is fantastic .good hospitality service. The housekeeping team was really efficient a team of 7/8 cleaning the room so it's fast and clean. Overall the place is really clean and a really cozy place to come back to. The only thing that wasn't so pleasing is that, we requested for late check-out for another 30min - 1 hour but was rejected by the receptionist .as we had mistaken the time and just woke up and didn't manage to pack our stuff and were requested to leave the place within 15 min time. its was really rush and left us with not a really happy way to end the trip .

everything is good, really enjoy the day here.

. Children over 2 years old are considered adults and may have to pay an additional $100 per day (we paid a total of $300 extra for 3 days). . “Zara Tower Luxury Suites & Apar**ents” needs to announce its rate-related policy in more detail. . I am sorry and grateful to the Trip.com representative who listened to my consultation for two days, believing only what the hotel staff had misrepresented. . Details regarding fees are as follows. I booked for 2 adults + 1 child. Below it was a small note: “Separate fees may apply for children.” Actually, my child is 9 years old, and since it wasn't a hotel that offered breakfast, I thought there would be an additional charge and it wouldn't be much. When I entered the hotel, there was a sign saying "Separate charges may apply for children" and I was told I would have to pay an extra $100 per day. In the process of talking with the employee for a while, I said the following (I used a translator to double-check it for accuracy). “I received an additional amount because it said so on the voucher, and if Trip.com says I don’t have to accept child rates, I will return the money,” he said. I spent 2 days of my trip worrying about this, contacting and confirming with Trip.com again. What Trip.com agent Charlie later confirmed is as follows. "Children over 2 years of age are considered adults, so they must pay at the amount indicated by hotel policy (USD 100 per night)." Even if the hotel staff hadn't said that strange thing, I would have thought it was my fault for not knowing the hotel's strange rule (children over 2 years old are considered adults)... My time was so precious. . It was a large room with open bedroom/living room/kitchen. It seemed like he wanted to experience it at least once. . The bathroom/shower room was very uncomfortable. It would have been nice if they were separate, but it was disappointing that they were all in one space and looked very desolate. . The kitchen had a refrigerator, microwave, oven, and gas range, as well as dishes, cups, knives, spoons, and chopsticks. Salt, pepper, and detergent are also available.

The room is large and fully equipped. Disposable slippers and toothbrushes are provided! The happiest thing is that the tea is T2. The deposit of 500🔪 was returned the day after check-out! Free luggage storage🧳 service is also provided! p.s. The lady at the front desk is very nice!

Before booking a hotel this time, I was careless and didn’t look at the satellite map, and I regretted it—— 1. The distance between the big bed and the main street is no more than four meters. Yes, you read that right - it is four meters, and there is only a window in between. Because the hotel was renovated from a traditional Bauhaus building and is adjacent to the main street, even if there is no car horn, there will still be the sound of cars whistling. Without the whistling sound, there will be times when speedsters pull the exhaust valves, and it is not double-glazed. 2. Before midnight 🈶 road construction, hammers hammering 3. The deposit is 300, which will be released after two weeks or half a month. 4. The location is good, it’s convenient to go everywhere, but it’s not recommended for light sleepers. 5. Ctrip handles it quickly, but the third brother wanted to check out early and the front desk said there was no way! Noisy environment is not a force majeure that allows you to check out! This time, before booking the hotel, I was careless and did not look at the satellite map, and regretted - 1. the distance between the king-size bed and the main street is no more than four meters, yes, I'm not kidding- it's four meters, with just the window in between. Because the hotel is a traditional converted Bauhaus building adjacent to the main street, even if there are no car horns, there is still the sound of driving and whirring, and without the whirring there will be sometimes when speedsters pull the exhaust door, and it's not double glazed 2. roadworks at night before midnight 🈶 hammers thumping on the ground 3. deposit is 300, it takes two weeks or half a month to refund deposit. 4. location is good, convenient to anywhere, but light sleepers are not recommended to stay 5. Ctrip processing fast, but want to check out in advantage? The front desk said no way! The environment is noisy, but it does not belong to the force majeure that can be checked out!

Because we are traveling with our family, we have always chosen this kind of service apartment. The location is good and you can basically walk to the main attractions in Sydney. In general, it is clean and the front desk is very friendly.

The hotel is close to the Museum Subway Station, and the surrounding area is convenient, with snacks and supermarkets readily available. The rooms are equipped with kitchen facilities, making travel more convenient, and the front desk has friendly and professional services.

The location is a little off, next to the train station, a little noisy, but convenient.

The room is very clean and has all the necessary facilities. The staff is also friendly and responsible👍

The room is very nice, the living room is spacious and the kitchen is fully equipped. It faces the street, so there is noise at night, and the lighting design in the room is dim.

The room is nice, the room is big, the service is very good, the city walk is very convenient, and the night view is also good

The kitchen is fully equipped with a washing machine and dryer, and is also equipped with a large terrace. It is cleaned every time.