Guest User
July 11, 2023
We stayed here on our last night of a two week Ireland vacation to be near the airport for an early flight. We arrived in the evening and no air conditioning in our room!!! No one told us at check-in and I do not recall seeing anything about no ac on the website when booking. I looked on the company website prior to booking in addition to Trip.com. I purposely looked at each of our accommodations for air conditioning. Staff told us they were updating the hotel and there was a sign in the elevator. Nope, no sign about air conditioning in the elevator. It was too late to find another hotel when we realized we would not have air. Of the two windows in our room, only one opened. We were lucky it was not too hot and left first thing in the morning to get out of there.
Some communication would have been nice or at least apologies.