Campanile Swindon

Good to be there, the receptionist was helpful in helping me settle in and gave listening ears to my concerns. Great hotel and budget friendly.

Bedside night lamp was broken, toilet bowl not very clean. They should try to put a small fridge in the room

The hotel is located on a business park with few shos or other local amenities for visitors. The staff were courteous and attentive. Although clean and reasonably comfortable, my room needed some renovation, especially in the bathroom where the floor looked old and stained, and the cabinet under the basin needed repair. I was on a tight schedule and did not stay for breakfast.

nice hotel, in a good position if you have a car. good service, nice staff. I didn't use their breakfast. Only negative points, I find restaurant closed without notice.

Good decent budget stay no problem friendly staff

Upon check in the problems began, at first the receptionist said they could not find my booking. Upon making phone calls she then found it in their system höher it had been cancelled for some unknown reason and was then quizzed if I had cancelled it, which I found to be a silly question being as I was standing waiting to check in. Was then asked ti sit and wait while some more calls etc where made. Was told they had sorted a room but would need to pay for it as they could not see I had paid. I explained I had booked and paid for the room through *********** and even showed the receipt and my booking confirmation sent to me directly by the hotel. This didn’t seem to be good enough for this individual who then quizzed me if the money had come out of my bank account and asked me to check, I found this particularly rude and inappropriate. Was eventually given my room key and headed up. Upon walking in I was highly disappointed the room lights where bright white lights and very harsh for a room to relax and rest in, the telephone and hair dryer I believe where white once upon a time but had now stained a yellowish brown colour. However the absolute worse thing was upon going in the bathroom on the ceiling was black mould! This is completely unacceptable in any room that is meant to be fit for human habitation let alone a hotel room. Over all the experience was very much the worse of any hotel or paid accommodation I have stayed in and will advise anyone to avoid this hotel at all costs!