Find the Cheap Sweetmans Creek Hotels

We had a favourable first impression at the room/ property but after 1 night you’ll start to see all the issues. We love the fact that it is a sustainable resort but there’s a lot to be desired after 5 nights in their suite. Day 1: Checkin was rushed, reception didn’t explained the room amenities provided with the room type we’ve booked-in (spa suite). Room did not come with standard amenity kit (no cotton pad no toothbrush no sanitary pad etc) upon check in. I had to call to ask for toothbrushes. We didn’t know that the room came with a working fireplace, free still & sparkling water, no phone directory in the room / label on the phone. And most importantly how to get room serviced or not. when we had an issue about the room not being serviced they asked us repeatedly did we put the doortag outside (we didn’t - which is the correct way to get the room serviced). If this is important, then they should make it a clear point to explain this during checkin. We had dinner at the bar, we ordered a cauliflower salad to share (among other foods). It was so disappointing to received a big bowl of spinach and 3 small pieces of dried chicken breast. Since the title of the salad is cauliflower salad, we were unimpressed that it was the one ingredient that was missing from that bowl. The salad cost almost $30 for what seems to be a bag of baby spinach salad that you could buy from coles or wollies for $3. Oh yes and dressing on that was also on existent. Upon clearing our plates, bar staff didn’t asked us how the food was & she was quite abrupt. Day 2: Had breakfast and staff was friendly and efficient. We also noticed that there’s a sign that says ‘kids club’ which we then asked the reception where it was which they then explained it was an adjoining room that had games, colouring books etc for kids (it’s school holidays) which we thought was a great idea and our son did went in to play and enjoyed it. Came back to the room, we noticed that the room wasn’t made and only the towels were changed (we didn’t request this). So we thought that they only service the rooms every 2nd night being sustainable an all. So we didn’t thought much about it, we also noticed that the maintenance didn’t come to turn on the fireplace so we followed up on that. And we had that running before they end the shift at 3pm. Honestly that was the saving grace of this trip. The fireplace is a beautiful addition to the room especially during winter. We also requested for another tv control as there’s 2 tv in the suite but only 1 remote. Day 3: Breakfast, and we noticed that the ‘kids club room’ is now converted to a meeting space which my son wasn’t very happy about. I don’t understand why they would introduce a service but then took it away midway through our stay which is still within school holiday period. There was no explanation given. Frustrating to say the least. Room was not serviced again. We began to wonder why and quickly peeked at the room across us that is currentl

The villas are nestled into a vineyard, the view is lovely and the serenity is divine. The villas themselves are spotlessly clean, and newly renovated and very well equipped. The bed is comfortable, the linen crisp and the pillows are good too. We rented four villas and everyone was impressed. The time spent outside away from the traffic and hustle and bustle, just peace and quiet, a gorgeous view and good friends with which to share a nice bottle of wine. At the bottom of the road there is a winery, Parched Crow...so don't forget to drop in there and have a tasting and purchase a few bottles of good Hunter wine.

Stayed at the Oaks Cypress Lakes resort, first time staying at the resort and playing the spectacular 18 hole golf course. Wife very impressed with facilities and the attentive staff, nothing was to much trouble. Visited both the Vines restaurant and the bistro, Vines restaurant was first class Sri Lankan inspired fine dining, which was gastronomically different. Bistro menu and food extensive and serves plenty full . Rooms were very spacious and clean. Front counter staff were extremely helpful with booking and advice for tours and attractions. Return visit in the near future.

We had a son's wedding there and we stayed for 2 nights. I would like to congratulate all the staff at Spicers for their exceptional customer service, they were friendly, helpful, always had a smile and nothing was a problem all the time around the whole weekend, not just on the wedding day. a few special mentions to Rachel especially she not only worked during the whole wedding but also the next day at our recovery breakfast & everything was run very efficiently which made our day. Also, Maisie, Abbie in restaurant and all the restaurant & kitchen/bar staff & Phillip (at the front desk). The house keeping staff who were great especially near room 28 my son's room where we were having photos before the wedding ceremony, Not only were all staff fantastic with my family but all of our guests (120 guests a the wedding) and approx 60 staying at the hotel could not speak highly enough of all the staff who were very accommodating. A memorable moment was Phillip at the front desk was always so friendly & helpful. But he also remembered us always when we crossed paths and advising other staff members that we were the groom's parents. Which was lovely, thank you Everyone was amazing, I have no complaints or other feedback to improve as the quality of employees you currently have is impeccable.

I attended the 3 night program with Elysia as a birthday present from my family to allow me to get away for a few days and just relax and renew and focus on myself. It was an experience unlike any other. I found that the limited use of technology and the quietness of the surrounds allowed me just to focus on my health and my journey. The classes were great and very informative - and the teachers were always approachable. The food was nourishing and filling and the Chefs were accomodating to different diets and needs throughout the stay. The spa treatments were unique and very tailored to individual needs. Getting to chat to other people at the retreat was great too, we were all there with some common goals and the conversations flowed. The rooms were set out beautifully and the views were just unsurpassable from other places in the hunter valley I have been. I would suggest trying to attend all the classes and getting to know the people there with you and the staff are so approachable and welcoming. It now has become my goal to check in to Elysia and check out of the daily grind at least once a year.