Top rated hotels in Suzhou

Hotel Nikko Suzhou
4.7/53333 Reviews
Huqiu New Urban District/ Hanshan Temple
Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)
Wangfu Jinke Grand Hotel
4.8/53598 Reviews
Huqiu New Urban District/ Hanshan Temple
I decided to come to Suzhou on the spur of the moment. I looked at the hotel reviews and was very satisfied. I forgot to take a photo of the room... Manager Xie at the front desk saw that we were bringing children and elders, and the room was upgraded to a king bed room with a view for free. The room was large and the experience was great. The service staff was very polite. The breakfast was rich and everything was available. It's almost gone. Add it immediately. I will stay here again next time. By the way, the hotel has an outdoor swimming pool. I forgot to bring a swimsuit for my child...
New City Grand Rezen Hotel
4.8/54512 Reviews
Huqiu New Urban District/ Hanshan Temple
My friends and I booked two twin bedrooms to stay for one night. The rooms and the bathroom were clean, most of the staff were friendly and the breakfast was good. The only issue we had was that a Chinese guest was taking photos of us (foreigners) in the swimming pool, even though we told her to stop. We reported her to the life guards since there's a rule that says 'No Photography'. They did absolutely nothing to the woman, who took many pictures of us in our swimsuits, and was even laughing with her. We complained to the manager who did absolutely nothing... no checking the cameras, no penalizing the guest. He simply believed the lady as if she was the only paying guest. If you're a foreigner, beware of the pool area.
Shangri-La Hotel, Suzhou
4.6/57118 Reviews
Huqiu New Urban District/ Hanshan Temple
Overall a great hotel, rooms were dated but they were a good size, very clean and comfortable. Not a great location if this was your first time to Suzhou as the places of interest were all about a 20 minutes taxi ride away. There is a mall just minutes away from the hotel with many options for food.
Qingshan Hotel
4.6/5268 Reviews
Huqiu New Urban District/ Hanshan Temple
As soon as I entered the room, the hot air was baking. I saw that the temperature was as high as 33 degrees. The air conditioner was turned on and the temperature was not cooled. I called and asked that the air conditioner in the room could not be adjusted independently. So it was turned off, but the temperature could not drop! Because the central air-conditioning of the entire hotel is unified in hot air, the temperature has been 26-28 degrees, dry and stuffy, you need to open the balcony door, open the balcony door is noisy, the duvet on the indoor bed, the quilt is too hot, not covered for a long night, and I am afraid of catching a cold. I asked if there was a blanket or an electric fan. I said that there was no, and the temperature could not be adjusted. I didn't sleep well all night and the experience was poor.
Wealthy All Suite Hotel
4.5/5384 Reviews
Huqiu New Urban District/ Hanshan Temple
I came to Suzhou Huqiu Wedding Dress City to buy a wedding dress. I chose the Shihao International Hotel for the night and booked a room for 4 people. The room was very large, with two independent rooms, separate bathrooms, and both had large beds. The toiletries are from L'Occitane, there is a cloakroom, a living room, kitchen and bathroom microwaves, and drinks in the refrigerator are all free. The bedding was comfortable, it was quiet, and I slept well. Clean and tidy. The hotel has convenient transportation and many restaurants. Not far away is Huaihai Street, which is a Japanese food street. Eating is convenient. The hotel breakfast is a bit simple, proportional to the price, and overall highly recommended!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get hotel deals on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • How to get lower prices for hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com's customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.