Hotels in Suzhou

"Location is great if you love living in an ancient castle, worth starting here for the experience and I love the environment. Service of staff was not pan Pacific level though. I've emailed and submitted enquiry on their hotel website but did not receive and response. Attitude of service staff was poor, bellboy's tone was near rude. I recommend staying just for the environment, don't expect good service standards."

"I'm so glad I booked this amazing hotel! The location is absolutely fantastic – it's incredibly close to Pingjiang Road and Chang Street, just a 5-minute walk away. Plus, there's a great craft beer bar only two minutes on foot. I genuinely love this hotel so much that I would definitely return to Suzhou just to stay here again. Our room was also perfect: very spacious and spotlessly clean. The front desk staff were exceptionally friendly. They even went the extra mile, reminding us to take an umbrella when it rained and kindly lending us one."

"The location is excellent as it is near to 2 scenic spot 七里山塘 and 观前街. There are a lot of restaurants nearby with reasonable price. The staff are very friendly and helpful. They helped with the luggages, with delivery and etc. There are 3 washing machine and 3 dryer in the laundry room for the guests to use."

"The hotel boasts a fantastic location. UniPark is nearby, offering plenty of dining options. You can easily walk or take public transport directly to Shiquan Street for a pleasant city walk. Both bus stops and subway stations are conveniently close, and getting to Jinji Lake by metro is also very convenient. Suzhou University (Suda) is in the vicinity, making it a great option for families with high school-aged children. The hotel staff were incredibly warm and welcoming. They proactively called us beforehand to provide important travel tips. Any requests we had were promptly addressed. Upon check-out, they even thoughtfully prepared cooling patches for the children and provided complimentary drinking water."

"The hotel's location is absolutely perfect, situated just across a small river. It's quiet and peaceful, yet perfectly central – just what I needed. The entire place is clean, hygienic, and elegantly furnished. I would definitely choose to stay here again on my next visit because it's so incredibly convenient. The young lady at the front desk was also exceptionally friendly and welcoming. Thumbs up!"

"The room was exceptionally clean, and the traditional garden-style architecture was truly captivating. Our duplex room was impressively spacious with plenty of room to relax, and the beds were neatly made. The owner was incredibly kind and welcoming. The drinks offered here are delicious and very reasonably priced! Plus, they can be delivered right to your room, which was incredibly convenient. It was quite hot during our stay, so we especially appreciated the complimentary sour plum juice and mint water provided to guests – a truly thoughtful touch that made our experience superb. We even asked the owner for ice cups for our cocktails, which she happily provided – fantastic service! The guesthouse is conveniently located by the road, close to various attractions and convenience stores. On either side, you'll find authentic local eateries serving delicious snacks like Shengjian for breakfast. Both the Humble Administrator's Garden and Suzhou Museum are just a five-minute walk away. It was perfect to be able to retreat to the comfort of our room for a break when the afternoon heat became too much."

"We understand that this is a newly opened hotel and perhaps they had never hosted foreign guests with a special visa (non-tourist visa) before. However, we had a very unpleasant experience. Around midnight, the staff nearly forced us to leave the hotel, assuming that we had overstayed simply because our entry date into China was more than 30 days ago. We are two women traveling together, and being almost kicked out of the hotel in the middle of the night was extremely stressful and unsafe. On the positive side, the location is convenient — only a 7-minute walk to the famous Shantang Road. Tips for future guests: the hot tub is on the outdoor terrace, but since the weather is still warm and there are many mosquitoes, it’s not really enjoyable. Overall, it was not worth the money."

"I absolutely loved this hotel! Everything was perfect from check-in to check-out. The rooms are spotless, the facilities are great, and the front desk staff were super kind and helpful. Couldn’t ask for a better stay!"

"The room was spacious, and the tatami was wonderful. It was perfect for sipping tea while sitting on the tatami and looking out the window at Pingjiang Road. The view was stunning. The front desk staff was very friendly, responsive, and welcoming. The hotel is centrally located, just a few dozen meters downstairs from Pingjiang Road, making it very convenient. There are many attractions nearby, including the Humble Administrator's Garden, Lion Grove Garden, and the China Kunqu Opera Museum, all within easy walking distance. Downstairs is a street offering convenient shopping and dining options, with cheongsam-style shops and traditional Suzhou cuisine everywhere. In short, the location is perfect for everything! I'll be back next time. Cleanliness: Good Facilities: Advanced Environment: Good Service: Good"

"For my trip to Suzhou, I chose the Crowne Plaza after seeing many recommendations online. It definitely lived up to its online reputation; the lake view was absolutely stunning. Upon entering the lobby, you're immediately greeted by a panoramic and absolutely gorgeous lake view. The hotel's decor is also very grand and impressive. Its overall architecture, resembling a cruise ship, is truly unique. What's particularly worth praising is the hotel's breakfast. The restaurant is very spacious and located right by the lake, offering fantastic views. Plus, the breakfast spread is incredibly rich and diverse, with so many options to choose from. The complimentary travel photoshoot from 'Seven Degrees' (七度旅拍) offered by the hotel was a pleasant surprise and quite good. The photographer was very dedicated and professional, and I was also very pleased with how the photos turned out. Highly recommended!"