Mercure Suzhou Shilu Shantang Street Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Suzhou
Mercure Suzhou Shilu Shantang Street Hotel
No.29 Shi Road 14-20 Floor, Gusu District, Suzhou, Jiangsu, China
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We Price Match
Last booked 1 hr ago
Highlights
Free parking
Sparkling clean
Excellent service
Delicious breakfast
Ideal locationShow more
Amenities
Fitness Room
Public parkingFree
24-Hour Front Desk
Luggage Storage
Restaurant
Taxi booking service
Car Rental
Robot Service
All amenities
Property Description
The Mercure Suzhou Shilu Shantang Street Hotel was recently opened in 2022, making it a fantastic choice for those staying in Suzhou.
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9.6/10
Very friendly helpful and personal touch service
the hotel is super clean
Very professional
All 6,886 reviews
Surroundings
Metro: Shi Lu
(400m)
Metro: Shantang Jie
(1.0 km)
Airport: Sunan Shuofang International Airport
(34.0 km)
Train: Suzhou Railway Station
(3.2 km)
Train: Suzhou New Area Railway Station
(12.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Executive Suite
1 Queen bed
50-55m² | Floor: 15
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
5
Superior King Room
1 Queen bed and 1 Single bed
25-30m² | Floor: 14-20
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
4
Executive Room Queen Bed
1 Queen bed
30-38m² | Floor: 14-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
4
Deluxe 2-bed Room
2 Single bed
25-28m² | Floor: 14-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
4
Superior 2-bed Room
2 Single bed
28m² | Floor: 14-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
5
Scenic View 2-Bedroom Suite
1 Queen bed and 1 Single bed
35-45m² | Floor: 14-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
6
Family-friendly Family Room
1 Single bed and 1 Double bed
30-38m² | Floor: 15-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
4
Landscape Room - Deluxe Twin Bed
2 Single bed
25-28m² | Floor: 14-17
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
4
Standard Queen Room
1 Double bed
18-20m² | Floor: 14-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
6
Landscape Room - Deluxe King Size Bed
1 Queen bed
25-28m² | Floor: 17-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
4
Deluxe Queen Room
1 Queen bed
25-28m² | Floor: 14-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
5
Special Queen Room
1 Queen bed
23-28m² | Floor: 14-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
5
Executive Room Twin Beds
2 Single bed
35m² | Floor: 14-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
4
2-bed Room
2 Single bed
25-28m² | Floor: 14-20
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
6,886 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.5
- Location9.6
- Service9.7
Average for similar properties in Suzhou
Ms Lim-2025
June 18, 2025
I would like to extend my heartfelt appreciation to staff for the exceptional service during my stay, especially the manager方俊逸、程大凡，
They were always friendly, attentive, and went above and beyond to ensure my comfort. Their professionalism and kindness truly made my experience memorable.Thank you for maintaining such high standards of service.
The location of the hotel is great, near to many eateries. I will continue to support.
Paulsurf
June 6, 2025
Very friendly helpful and personal touch service
the hotel is super clean
Very professional
Claire
May 17, 2025
Hotel was super close to the famous Shantang street. Maybe 200m away. Front desk 小雪and 玲 萍are super helpful. I'm travelling with 2 elderly parents and we got extra water, fruit and luggage service. Room was super clean modern and lovely. Really appropriate for families or 4 pax. Highly recommend.
Cy1977
June 12, 2025
Great location
Fantastic staffs
Will be back soon
YuuChi Tey
March 1, 2025
This location is absolutely stunning, and the service here goes above and beyond! I’m truly impressed by how the staff is always willing to make every effort to provide the best experience. From offering early check-in and late check-out, to helping us find ways to get a better price for breakfast, and even providing complimentary laundry service – their hospitality has been exceptional.
Thank you for making our stay so memorable. We had a wonderful time and the view was simply breathtaking!
Constantinos
August 15, 2025
Nice big room. Breakfast was nice too.
A bit of better cleaning in the common areas would be better
lopez go
May 13, 2025
Nice...............................................
Nadja
July 23, 2025
Nice and clean room. Friendly and helpful staff, good breakfast selection. A bit difficult to find the Hotel Lobby as it is on the 20th floor and the elevators are so slow. The parking lot is also a bit outdated.
Antoine
July 17, 2025
This hotel is overall excellent, with very good location near the old downtown. Service is overall reactive and highly satisfactory. Excellent breakfast buffet with a mix of french and Chinese styles. Staff is friendly and competent. The only issue is the 3 lifts that are fully independent and non synchronized, like old lift systems, 25 years ago. You need to be patient when going in or getting out of the hotel. Beside this minor detail, I highly recommend this hotel and we intend to come back soon. WeChat reservation is advised to book hotel. But this also feasible via other hotels booking sites like trip.com
Services & Amenities
Most Popular Amenities
Fitness Room
Public parking
Free
24-Hour Front Desk
Luggage Storage
Restaurant
Taxi booking service
Car Rental
Robot Service
Meeting Room
Secretarial Services
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking. Limited parking spaces Reservation not possible
Public parking
Free
Transportation
Taxi booking service
Car Rental
Front Desk Services
Self-Service Check-In Machine
24-Hour Front Desk
Translation tools available
Lockers Available
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Food & Drink
Lobby Bar
Room Service
Health & Wellness
Fitness Room
Public Areas
Public Audio System
Water Purifier
Elevator
Central Ventilation System
Robot Service
No Smoking in Public Areas
Smoking Area
Cleaning Services
Laundry Service (Off-Site)
Clothes Steamer
Laundry Detergent
Guest Laundry
Laundry Service (On-Site)
Business Services
Secretarial Services
Coworking Spaces
Meeting Room
Postal Service
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Extra cot: Free |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | CNY 29.00 (approx. QAR 14.75) per person |
Adult | Buffet:CNY 58.00 (approx. QAR 29.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 160
Phone:+86-512-65580101-0+86-18962623786+86-18362597685
The Mercure Suzhou Shilu Shantang Street Hotel was recently opened in 2022, making it a fantastic choice for those staying in Suzhou.
Boasting a convenient location, the hotel is just 3km from Suzhou Railway Station and 34km from Sunan Shuofang International Airport. The closest major public transportation, Shi Lu Metro Station, is only 500m away. With multiple attractions nearby including Suzhou Ancient Canal Cruise (Shantang Street Baijuyi Wharf), Shantang Kunqu Opera House and Suzhou Qilishantang Scenic Area Baijian Building, guests will find plenty to keep themselves occupied.
In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel provides parking on site.
According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
Boasting a convenient location, the hotel is just 3km from Suzhou Railway Station and 34km from Sunan Shuofang International Airport. The closest major public transportation, Shi Lu Metro Station, is only 500m away. With multiple attractions nearby including Suzhou Ancient Canal Cruise (Shantang Street Baijuyi Wharf), Shantang Kunqu Opera House and Suzhou Qilishantang Scenic Area Baijian Building, guests will find plenty to keep themselves occupied.
In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel provides parking on site.
According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
Frequently Asked Questions
What are the check-in and check-out times at Mercure Suzhou Shilu Shantang Street Hotel?
The check-in time at Mercure Suzhou Shilu Shantang Street Hotel is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Mercure Suzhou Shilu Shantang Street Hotel?
Does Mercure Suzhou Shilu Shantang Street Hotel have a swimming pool?
No, Mercure Suzhou Shilu Shantang Street Hotel doesn't have a pool.Does Mercure Suzhou Shilu Shantang Street Hotel have a swimming pool?
Are pets allowed at Mercure Suzhou Shilu Shantang Street Hotel?
Unfortunately, pets are not allowed at Mercure Suzhou Shilu Shantang Street Hotel.Are pets allowed at Mercure Suzhou Shilu Shantang Street Hotel?
Does Mercure Suzhou Shilu Shantang Street Hotel provide breakfast?
Yes, guests at Mercure Suzhou Shilu Shantang Street Hotel can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese. Does Mercure Suzhou Shilu Shantang Street Hotel provide breakfast?
How much does it cost to stay at Mercure Suzhou Shilu Shantang Street Hotel?
Prices at Mercure Suzhou Shilu Shantang Street Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Mercure Suzhou Shilu Shantang Street Hotel?
Which airport is closest to Mercure Suzhou Shilu Shantang Street Hotel?
Sunan Shuofang International Airport is the closest airport to Mercure Suzhou Shilu Shantang Street Hotel, and it is about 1 hour 12 mins from hotel by car (34.0 km).Which airport is closest to Mercure Suzhou Shilu Shantang Street Hotel?
What is the cancellation policy for Mercure Suzhou Shilu Shantang Street Hotel?
The cancellation policy for Mercure Suzhou Shilu Shantang Street Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Suzhou Shilu Shantang Street Hotel?
About This Property
| Nearest Airport | Wuxi Airport |
|---|---|
| Distance to Airport | 34KM |
| Nearest Train Station | Suzhou Railway Station |
| Distance to Train Station | 3.17KM |
| Nearest Metro Station | Shi Lu |
| Distance to Metro Station | 0.59KM |
| Average Price From | QAR344 |
| Hotel Star Rating | 4 |