Hi Inn

Hi Inn Reviews

Hi Inn

No.733 Changxu Road, Suzhou, ChinaView Hotel Details
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编组 10
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1 night

Hi Inn Guest Reviews

4.7/5
Outstanding
881 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(881)
Positive reviews(859)
Reviews with photos/video(123)
Convenient location(147)
Easy to get around(106)
Friendly front desk staff(99)
Classy environment(83)
Average sound insulation(59)
Close to metro(44)
Many dining options(37)
Would stay again(19)
Negative reviews(22)
Sunny Vu
Superior Room A
Stayed in Jun 2024
Friends
5 review
4.7/5
Amazing
Posted on Jun 23, 2024
Good hotel, clean, they’ve got everything you need. It’s located on 4th floor of a building whose 1st floor is a big jewelry store. You need to go to the left of the building to find entrance. One thing I’m not satisfied with is that I asked trip.com for their WeChat for better navigation support but they didn’t accept my friend invitation. Although I said that I will stay in the hotel. That made it hard for foreigners like us to find the hotel as we can not understand Chinese. It would be better if they accepted our wechat friend request to support us find the hotel location. It was exhausting after long traveling but can’t find the hotel right away, it also took a long time to checkin. Except for the WeChat thing, everything was great. Thanks
Response from Property: Thank you very much for your support to our hotel, but we haven't received your application for WeChat friends here. Maybe there is some misunderstanding? I'm very sorry for other shortcomings. Welcome to visit next time.
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 18, 2024
close to metro, in the neighborhood of to famous tourist attractions. a lot of restaurants and stores makes very convenient.
Response from Property: Thank you for your stay and support. The waiters will continue to do better and let more friends know us, choose us, recognize us, and support us. We sincerely hope that you will feel very happy every
Anonymous User
2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The service is very friendly. The room is clean and sanitary. The shower is very comfortable. The location is excellent, just a 5-minute walk from Shantang Street. Our room faces Shilu International Commercial Building and is very quiet.
Original TextTranslated by Google
Response from Property: You can meet the person you meet among thousands of people, and in the boundless wilderness of time in thousands of years, you are not one step earlier or later. Thank you for meeting the best you at the best time. Xiaohai believes that doing every detail carefully and satisfying you is the biggest motivation for the waiters. We look forward to your stay again! I wish you good health and everything goes well^_^
Guest User
2-bed Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel is in a great location and easy to find. It's very convenient to the subway station and there are many delicious foods around. The hotel environment is also very good and the price/performance ratio is very high. I am very happy to live with my friends!
Original TextTranslated by Google
Response from Property: You can meet the person you meet among thousands of people, and in the boundless wilderness of time in thousands of years, you are not one step earlier or later. Thank you for meeting the best you at the best time. Xiaohai believes that doing every detail carefully and satisfying you is the biggest motivation for the waiters. We look forward to your stay again! I wish you good health and everything goes well^_^
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The hotel we chose this time is really good, and the environment and sanitation are very good. Get off at Suzhou Railway Station and take Metro Line 2 directly to Shilu Station for two stops. Go straight out of the station and turn right and it will be there in a few minutes. It is very convenient to travel, and it takes 5 minutes to walk to Shantang Street. There are also shopping malls, pharmacies, snack bars, and cake shops downstairs. The service of the lady at the front desk is also very good. We arrived at 7 o'clock in the morning and checked in directly if there was a room available. In short, this trip was very pleasant!
Original TextTranslated by Google
Response from Property: Life is a journey of mountains and rivers. If your heart is as sunny as the sun, you will feel warmth everywhere. No matter how far the road is, you will be able to walk calmly and safely. Xiaohai is willing to accompany you on the journey of life, and hopes to bring you more beauty and splendor! Thank you for stopping here, giving the waiters the opportunity to serve you. See you next time~~
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 17, 2024
You can hear people passing by in the corridor in the early morning. The construction started at 6 am, and the sound insulation is very poor. There is a little dust on the bed sheets. There are various shops downstairs, which is very convenient. You can reach Shantang Street by foot. The front desk is very friendly and it is generally good.
Original TextTranslated by Google
Response from Property: Thank you for meeting us. Please forgive us for any shortcomings. Xiaohai will also prove it with actions. We have been working hard to improve and do better. If you encounter any problems during your stay, please contact the 24-hour front desk service. The waiters are online waiting for your call!
Mimiaihaibaoge
Superior Queen Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
I'm not dragging my feet, I'm telling the truth. The environment outside looked a bit uneasy, but it was not bad after checking in. There are many delicious foods and fun things nearby. Even if it's not Guanqian Street, there are many delicious foods nearby. It's also close to the subway. It's very convenient to go to various scenic spots. I don't really care about the physical experience of staying in this hotel, so I recommend it.
Original TextTranslated by Google
Response from Property: Ten miles of spring breeze is not as good as you. Your satisfaction is the affirmation of our work. The beautiful memories start from the moment I met you. I look forward to meeting you unexpectedly...
Guest User
Superior Room A
Stayed in Jun 2024
Friends
7 review
5.0/5
Outstanding
Posted on Jun 11, 2024
I will stay here again next time I come to Suzhou. It is very close to Shantang Street and there are many delicious takeaways nearby. The hotel has special details in every aspect and the staff are also very enthusiastic. I really like it.
Original TextTranslated by Google
Response from Property: A good sleep at night means a good mood for the whole day tomorrow. We may meet in dreams but not in person. If you know it is a dream, why wake up? Even if we meet in dreams, it is not as good as meeting in person. Xiaohai will be here waiting for you to appear~
Guest User
Superior Room A
Stayed in May 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Jun 3, 2024
The location is very good. But the hotel is very hard to find. If you don't look carefully, you can't see the small hotel name. The customer service helped me upgrade the room. Close to the road. A bit noisy
Original TextTranslated by Google
Response from Property: As long as you like it, the beauty of life comes from discovering all the beautiful things around you. I hope you live happily, comfortably and smoothly every day...
Guest User
2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
I have been choosing this hotel for a long time and I am very satisfied. The front desk staff were very enthusiastic when I arrived. The handsome guy also helped navigate the route. The room was clean and spotless when I entered it, which added to the satisfaction of my trip to Suzhou.
Original TextTranslated by Google
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just an expectation, and touching and surprise are the directions we have always pursued. Thank you for your review, we hope to always be with you!
Guest User
Superior Room A
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
I think the room is quite clean and well-equipped. Especially it is very close to various scenic spots. You can walk to the subway and so on. The soundproofing is okay, not noisy, and the service attitude is good. The lady at the front desk is very gentle.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for taking your precious time to review Hi Inn Hotel Shilu Shantang Street. The flowers are blooming in pinellia, so picturesque. When Xiaohai saw your detailed evaluation, he was so moved that he was speechless~ No matter when you arrive, Xiaohai is always ready to provide you with high-quality services and look forward to your stay again!
LLLWan_🎈
Superior Queen Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Very satisfied, the room is quite big, luggage can be stored, the service is very good, and the hygiene is good! There is water when checking out. It is a good experience. I will come again next time I travel!
Original TextTranslated by Google
Response from Property: I am very happy to see your 5-point praise. Xiaohai is so happy. It is a blessing for Xiaohai to have such a thoughtful customer like you. Happiness is the appearance of flowers blooming, and warmth is the direction of the sun. We are looking forward to seeing you again~
Guest User
Superior Room A
Stayed in Mar 2024
Couples
3 review
4.0/5
Very Good
Posted on Mar 23, 2024
It's very close to Shitang Street. It only takes about ten minutes to walk there. The transportation is convenient nearby. The room is relatively clean and tidy. I will continue to patronize it if I have the opportunity to go there again.
Original TextTranslated by Google
Response from Property: Your smile is the warmth that Xiaohai encounters unexpectedly. Travel far away, see different people, different scenery, and gain different moods in different cultures. Be grateful, thank you, and have you all the way...
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The room is large in size, more spacious than hotel rooms in the same price range. The decoration is quite new and the sanitation is relatively clean. Although the room faces the street, there is no obvious noise and it is quite quiet at night. We also prepared disposable face towels, which was quite a surprise. The service is very professional, the handsome guy at the front desk is warm and elegant, and his work is very professional. What's valuable is that after leaving the store, I found that I couldn't find the lipstick. I called the front desk and the little brother was very responsible and helped me contact the cleaning lady to find it. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear~ The waiters are very happy to receive such a high evaluation from you. It is the biggest encouragement to the waiters that our daily work can be recognized by you. The store is in a strategic location. Turn right 300 meters away. You can take buses and subways to make your journey convenient, fast and worry-free!
Guest User
2-bed Room
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
I stayed in a hotel when I came to Suzhou for tourism. The hotel was very warm, the room was very clean, and the lady at the front desk was very gentle.
Original TextTranslated by Google
Response from Property: In the long journey - I believe that any light will change my destiny, and my life will be a different kind of scenery from then on. You are the best scenery of Xiaohai!