Lavande Hotel (Suzhou Guanqian)

The hygiene was not good, so I didn’t call the front desk because it was too late, and the soundproofing was not good. A woman started calling at 4 or 5 in the morning. Even if I called, the critical time was short, and the call lasted less than two minutes. The service was good, and I checked in. Delivery of fruits, facilities and equipment are a bit old, but the rest is okay

The hotel is in a good location, very convenient for eating and shopping, and not far from the attractions. A warm fruit plate was specially sent in the evening, and the service was very enthusiastic. The room was standard, and the family was very satisfied with the trip. I didn't take pictures of the room, it is worth recommending! 👍🏻Thanks for the surprise🫰

It's relatively average.

Location: Next to Guanqian Street Pedestrian Street, convenient to nearby attractions, quiet in the bustling city, about 18 minutes by taxi from Suzhou High-speed Railway Station Sanitation: Don't expect too much, old equipment, no parking lot Rates: The family room we booked for two people, 329, had a noticeable mold smell. After opening the window for ventilation for an hour with air conditioning, it still had a strong smell. After communication, we changed to room 403. Overall, it was okay. If you want to stay, avoid 329. It stinks! Complaint: When I checked in on April 22, the front desk receptionist Chen Manman had a good attitude. After changing clothes and coming to the front desk, I asked another front desk receptionist (without a badge) politely for directions. She had a very bad attitude and said "It's next to it" without even raising her eyes. I asked politely again, "Should I go left or right when I go out?" She ignored me... There were no other guests next to us at the time, and she was not busy with anything. She just didn't want to pay attention to us. She didn't even want to raise her eyes. I don't know what she is so proud of! This 0.5 bad service review is given to this female receptionist. I don't know if she is a leader. The badge is so **! I can't even put your name on the complaint! ! ! .

The hotel is located on Guanqian Street, but the environment and service are really not good. It is the worst hotel in all these years. I suspect it is a fake LeFeng. My husband fell in the room because there is a staircase in the bathroom! All the equipment in the room is broken, none of them can be used! The air conditioner is broken! The TV is broken! The faucet is broken! The socket is also broken! The front desk service is black-faced, it is speechless, the hotel price is expensive, it is a rip-off! Don't stay here