Jinling Aster Hotel Suzhou Reviews
Jinling Aster Hotel Suzhou
No.488 Sanxiang Road, Gusu District, Suzhou, Jiangsu, 215004, ChinaView Hotel Details
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Jinling Aster Hotel Suzhou Guest Reviews
4.6/5
Very Good
3222 review
Verified reviewsLocation4.6
Amenities4.4
Service4.7
Cleanliness4.6
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All Reviews(3222)
Positive reviews(3133)
Reviews with photos/video(392)
Easy to get around(500)
Delicious breakfast(254)
Close to metro(235)
Friendly front desk staff(203)
Tasty restaurant(50)
Delicious buffet(46)
Loved the night views(30)
Negative reviews(89)
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Solo travelers
5 review
Posted on Jun 24, 2024
Room was in poor condition, the rug was spilled and dirty, bedsheets had stains. The bathroom has no ventilation to let the floor dry. The bathtub was black from scratches and stains. In 4 star hotels in other cities there are better kept rooms for half the price. Staff only speaks Chinese.
Response from Property: We are very sorry for not being able to make your stay a pleasant one! The hotel attaches great importance to your comments, and in the future, the hotel will also strengthen the maintenance and repair of equipment, and strive to maximize the elegant environment and experience for guests. If you have any questions during your stay, you can dial "6" to contact the lobby manager, we will solve the problem for you in a timely manner, Yadu family service team wishes you all the best!
Anonymous User
YADU Family Room
Stayed in Mar 2024
Family
1 review
Amazing
Posted on Mar 31, 2024
Good location being close to the subway station, food was good, and beds were comfortable. Overall pretty good value for money.
Guest User
YADU Family Room
Stayed in Apr 2024
Family
8 review
Posted on Apr 26, 2024
Laundry services was not available. Lights in room very dim
Mosqui
Superior Double Room
Stayed in May 2024
Family
9 review
Very Good
Posted on Jun 16, 2024
The hotel has good service and is in a good location.
Response from Property: Meet Gusu in Yadu! Dear Guest, Thank you for your compliment . We will do better with your support. We look forward to seeing you again.
Guest User
Deluxe Business Twin Room
Stayed in Mar 2024
Business travelers
1 review
Posted on Apr 11, 2024
Comfortable stay with reasonable price.
Response from Property: Meet Gusu in Yadu! Dear Guest, Thank you for your compliment . We will do better with your support. We look forward to seeing you again.
Ruoming Gong
Business Deluxe Suite
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 14, 2024
Great Service. Thank you Miss Fang
Response from Property: Meet Gusu in Yadu! Dear Guest, Thank you for your compliment . We will do better with your support. We look forward to seeing you again.
Risako
Superior Room (2 beds)
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 6, 2024
Good place and good service!!
Response from Property: Meet Gusu in Yadu! Dear Guest, Thank you for your compliment . We will do better with your support. We look forward to seeing you again.
Wujianqiao
Superior Double Room
Stayed in May 2024
Family
2 review
Great
Posted on May 10, 2024
Nice stay. Good service
Response from Property: Meet Gusu in Yadu! Dear Guest, Thank you for your compliment . We will do better with your support. We look forward to seeing you again.
Guest User
Deluxe Business Twin Room
Stayed in Nov 2023
Family
7 review
Outstanding
Posted on Jan 3, 2024
Good good good good good
Response from Property: Dear Guest, Thank you for your compliment . We will do better with your support. We look forward to seeing you again.
Cuc Daniel
Superior Double Room
Stayed in Aug 2022
Business travelers
4 review
Very Good
Posted on Aug 17, 2022
Very handy hotel, easy to acces and flexible with booking. The location is good, easy to access and quiet. The room is clean. It's good price/reward place and fulfilled my expectation. I haven't had any breakfast.
Response from Property: Dear Guest, Thank you for your compliment . We will do better with your support. We look forward to seeing you again.
Ozziek
Superior Double Room
Stayed in Jun 2022
Solo travelers
17 review
Very Good
Posted on Jun 30, 2022
Nice hotel, location is far out also the decor is dated. But does the job. Although probably pricey compared to others out there that give you more for your money. Also the doors were quite worn so either didn't lock properly or had no lock inside the room.
Response from Property: Dear guest! We are very sorry for not bringing you a satisfactory check-in experience! At present, there are some shortcomings in the hotel hardware, and we are doing our best to update and transform to maximize the elegant environment and experience for guests. I sincerely apologize to you again! Yadu family service team wish you all the best!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Business travelers
2 review
Great
Posted on May 21, 2024
Good.
Guest User
YADU Family Room
Stayed in Jun 2024
Family
2 review
Posted on Jun 28, 2024
The family room is well decorated, but it may have a bad smell due to the recent rain. We booked a room temporarily, checked in at night, and the lighting was dim, but we could clearly see a layer of dust on the headboard, and it was obvious that no one had stayed there for a long time. The air conditioner was very loud, which affected our sleep. The service was good, but the hardware facilities were poor.
Original TextTranslated by Google
Response from Property: Meet Suzhou at Yadu! We are very sorry that we failed to bring you a satisfactory stay experience! Thank you for your recognition of our service! Suzhou is in the rainy season, which is relatively humid and hot. The problem of air-conditioning noise has been reported to the department. In the future work, we will also strengthen the cleaning and maintenance of equipment to improve the guests' stay experience. If you have any questions during your stay, you can dial "6" to contact the lobby manager. We will solve the problem for you in time. The Yadu family service team wishes you all the best!
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 17, 2024
The view is wide and it is very close to the subway station. You can get there by crossing the road. This area is quite quiet, not as noisy as the commercial street. The breakfast is very rich. When I had breakfast, I poured a cup of green tea and the waiter even gave me a few more packs. The service was very considerate. He also gave me a small gift of nail clippers.
Original TextTranslated by Google
Guest User
YADU Family Room
Stayed in Jun 2024
Family
7 review
Amazing
Posted on Jun 8, 2024
We traveled off-peak before the Dragon Boat Festival, and stayed at Jinling Yadu Hotel for the three-day and two-night Suzhou trip. The hotel has a very design-oriented exterior, and the foyer and lobby are very atmospheric and upscale. The parent-child room is very warmly decorated, with special children's toiletries and a small corner for games. The hotel is located in a non-restricted area, with a large parking lot, very friendly to self-driving, across the road is the subway station, and it is not far to take a taxi to the main attractions. The location is impeccable. The best thing is the super five-star service. Every beautiful morning starts in the breakfast room, and the service staff always welcomes warmly. Special thanks to Miss Honghua, knowing that I am traveling with the elderly, she specially prepared fruits and snacks for us to eat on the road, which is really thoughtful and considerate. The only minus point should be the TV, which feels a bit old, and the picture quality is not very good. Although young people rarely watch it, the elderly still need it.
Original TextTranslated by Google
6/10
Response from Property: Meet Suzhou at Yadu! Thank you for choosing to stay at Jinling Yadu Hotel! Share your stay experience here and thank you for your recognition of our service staff. If you have any questions during your stay, please dial "6" to contact the lobby manager at any time and we will solve the problem for you. The Yadu Family Service Team wishes you all the best!