Suzhou Citadines Xinghai Apartment Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
Suzhou Citadines Xinghai Apartment Hotel
Building 27, Jiacheng Huayuan, No.58 Xinghai Street, Suzhou Industrial Park, Suzhou, Jiangsu 215021, China
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Last booked 3 hrs ago
Amenities
Taxi booking service
Languages Spoken at Front Desk
Luggage StorageFree
Fitness Room
Wi-Fi in Public AreasFree
Public parking
Wake-Up Call
Bicycle Rentals
All Amenities
Property Description
The hotel apartment is one of the properties of Ascott Limited ("Ascott"), a member of CapitaLand, located in the central area of Suzhou Industrial Park, adjacent to the green Xinghai Park and the convenient Metro Line 1. You can easily go to ancient commercial centers such as Guanqian Street, Jinji Lake Scenic Area and Harmony Times Square, and you can walk to Suzhou Center, an iconic commercial complex in East China.
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9.2/10
Very GoodGood standard services and hotel room. No complaints about the affordable price. Good breakfast.
All 453 Reviews
Surroundings
Metro: Qiutangbang
(340m)
Metro: Xinghai Square
(740m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
17
Parent-child Themed Room
1 Queen bed
65m² | Floor: 2-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
One-Bedroom Premier
1 Double bed
75m² | Floor: 16-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Deluxe Family Friendly Suite - 1-Room
1 Double bed and 1 Sofa bed
65m² | Floor: 21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
One-Bedroom Deluxe
1 Double bed
60-65m² | Floor: 2-22
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Studio Executive
1 Double bed
43m² | Floor: 2-22
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
One-Bedroom Executive
1 Double bed
75m² | Floor: 2-15
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Very Good
453 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.1
- Location9.2
- Service9.3
Average for similar properties in Suzhou
Guest User
January 6, 2025
I appreciated the excellent location and the convenience it offered, I found that the hotel itself is in need of refurbishment. The facilities felt a bit dated, which impacted my overall comfort during the stay.
Additionally, I was disappointed with the breakfast options. Unfortunately, they did not meet my expectations in terms of variety and quality.
I believe that addressing these areas could significantly enhance the experience for future guests.
Guest User
April 6, 2025
The Citadines Xinghai is well situated in the Suzhou CBD just west of Jinji Lake. Our stay was brief, as we arrived on an evening flight and just had the one night. We had a small Studio Suite, which suited us perfectly for a short stay. If staying longer, I would probably suggest upgrading to a bedroom Suite. Great view of the nearby high rises from the room. The hotel is perhaps becoming a bit dated, but still very comfortable and a great location. The staff was super helpful, friendly and welcoming. A nice breakfast, as well. Would certainly recommend Citadines for business travelers.
Jacobus Carolus
April 2, 2025
Walking distance from Suzhou Center Mall.
Breakfast and Gym facilities are limited and laundry corner needs to be paid. Do offer rent cycles free of charge.
But staff is very friendly and helpful.
Would for sure stay here again in the future.
valentino ideal tv
March 24, 2025
What a great location with many tourist things to do! Staying on the 26th floor, the view was amazing! 👏 #Travel #Hotel #View #Vacation #City
mannyacool
February 14, 2025
Room is near location (walking distance) of Dec 31 or NYE event in Suzhou. Breakfast is okay as well. Staff speaks very good English.
DRAGAN
June 10, 2024
Locations was convinient , 15 mins walk to the downtown. It's clean but if I compare with their hotel Citadines in Shanghai this one is a little bit older so I will rate with 3.5/4 stars only. Breakfast was nice tho , we had a chance to eat until 10:30am which was amazing since we wanted to sleep a little bit longer.
DavidSherratt
December 12, 2024
This was my go to hotel in Suzhou for location and price. The room facilities are excellent - with a fully equipped kitchen. The rooms are not modern but have a dated charm - there is also a window in the bathroom and a bathtub for those that like a soak.
The breakfast is above average.
My one complaint AND IT'S A BIG ONE! In the executive studios the bathroom doors have been wedged open - this is clearly a privacy issue but also the kitchen is next to the bathroom. No-one wants to stare at a toilet while they are cooking lunch. What were the management thinking - ruining a perfectly good room! A couple of stars knocked off until that issue is sorted!
Guest User
November 8, 2024
Very friendly staff, very clean, good size living area and kitchen, comfortable bed and great breakfast, highly recommended
Thomas
May 14, 2024
Good standard services and hotel room. No complaints about the affordable price. Good breakfast.
Services & Amenities
Popular Amenities for China Travel
Taxi booking service
Languages Spoken at Front Desk
Luggage Storage
Free
Fitness Room
Wi-Fi in Public Areas
Free
Public parking
Additional charge
Wake-Up Call
Bicycle Rentals
Restaurant
Guest Laundry
24-Hour Front Desk
Fitness Room
Restaurant
Restaurant
Restaurant
Style: Buffet
Open for: Breakfast
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Fees may apply, CNY 8.00 (approx. NZD 1.87) Hourly. Limited parking spaces Reservation not possible
Public parking
Additional charge
Transportation
Taxi booking service
Bicycle Rentals
Business Services
Postal Service
Front Desk Services
Luggage Storage
Free
Wake-Up Call
Front Desk Safe
24-Hour Front Desk
Languages Spoken
English
Chinese (Mandarin)
Public Areas
Non-Smoking Floor
Elevator
No Smoking in Public Areas
Smoking Area
Health & Wellness
Fitness Room
Cleaning Services
Laundry Service (Off-Site)
Guest Laundry
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Additional charge
Safety & Security
Security Alarm
CCTV In Public Areas
Smoke Detector
Security Personnel
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 27.00 (approx. NZD 6.31) per person |
Children 13–17 years old | CNY 53.00 (approx. NZD 12.39) per person |
Adult | Buffet:CNY 53.00 (approx. NZD 12.39) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. NZD 116.83) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2007
- Renovated: 2014
- Number of Rooms: 167
The hotel apartment is one of the properties of Ascott Limited ("Ascott"), a member of CapitaLand, located in the central area of Suzhou Industrial Park, adjacent to the green Xinghai Park and the convenient Metro Line 1. You can easily go to ancient commercial centers such as Guanqian Street, Jinji Lake Scenic Area and Harmony Times Square, and you can walk to Suzhou Center, an iconic commercial complex in East China.
The hotel apartment has more than 160 sets of simple-style guest rooms. The living room and bedroom functional areas in the room are reasonably arranged, with a fully equipped kitchen and separate bathroom facilities for dry and wet. At the same time, the attached breakfast room, leisure area, meeting room, and gym will provide you with convenience in your daily life after your busy work.
With its simple and stylish design, meticulous service and complete facilities, the hotel apartment provides you with a youthful and energetic lifestyle. Let you fully enjoy the safety, spaciousness and comfort of Citadines while experiencing the rich cultural heritage of Suzhou. Whether traveling for business or leisure, Citadines will be your ideal choice.
The hotel apartment has more than 160 sets of simple-style guest rooms. The living room and bedroom functional areas in the room are reasonably arranged, with a fully equipped kitchen and separate bathroom facilities for dry and wet. At the same time, the attached breakfast room, leisure area, meeting room, and gym will provide you with convenience in your daily life after your busy work.
With its simple and stylish design, meticulous service and complete facilities, the hotel apartment provides you with a youthful and energetic lifestyle. Let you fully enjoy the safety, spaciousness and comfort of Citadines while experiencing the rich cultural heritage of Suzhou. Whether traveling for business or leisure, Citadines will be your ideal choice.