Shangri-La Hotel, Suzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
Shangri-La Hotel, Suzhou
No.168 Tayuan Road, Huqiu District, Suzhou, Jiangsu 215011, China
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Situated in Suzhou New District commercial area, the Shangri-La Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like Suzhou Museum West, the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park. Show More
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Last booked 5 hrs ago
4.6/5Very Good·Excellent Location
Shangri-la Suzhou, is my best choice when I visited Suzhou.
Ivy Ang CKAll 6,979 Reviews
Amenities
Indoor swimming poolFreeSaunaMassage RoomExecutive LoungeFitness RoomPrivate ParkingFreeCar Charging FacilitiesPriority airport pick-upCar Rental4 Restaurants
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Surroundings
Metro: Shishanlu
(140m)
Metro: Tayuan Lu
(910m)
Airport: Sunan Shuofang International Airport
(37.2 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Dragon Year Theme Executive Suite
1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
20
B.Duck Theme Room
1 King bed
62m² | Floor: 33-42
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
19
Paul Frank Themed Room
1 King bed
62m² | Floor: 33-42
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Super Deluxe Room (Double Bed)
1 King bed
62m² | Floor: 39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Dragon Year Theme Premier King
1 King bed
65m² | Floor: 39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Qiyu Vr Featured Deluxe Twin Room
2 Single bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
4
Happy Birthday Theme Room
1 King bed
65m² | Floor: 38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Tanglele Family Deluxe Double Bed Room (Dreamy Pink)
1 King bed
42m² | Floor: 34,35,40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
1
Apartment - 3-Bedroom
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
136m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Tangxiaohu Family Horizon Deluxe Room (Double Bed)
1 King bed
42m² | Floor: 43-46
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Double Room
1 King bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Room (2 Beds)
2 Single bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Super Deluxe Queen Room
1 King bed
65m² | Floor: 33-42,50
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Tangxiaohu Family Deluxe Room (Double Bed)
1 King bed
42m² | Floor: 36-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Executive Suite King Room
1 King bed
90m² | Floor: 33,35-40,44-48,51
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Horizon Deluxe King Room
1 King bed
42m² | Floor: 43-47
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Super Deluxe Room (Double Bed)
1 King bed
65m² | Floor: 43-48
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Connecting Family Room
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
84m² | Floor: 38-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Presidential Suite
1 King bed
228m² | Floor: 47
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Hihg Floor Loft Room
1 King bed
70m² | Floor: 50
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Family Friendly Super Deluxe Room (Double Bed)
1 King bed
65m² | Floor: 34,40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Horizon Deluxe Twin Room
2 Single bed
42m² | Floor: 43-45,47-48
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Twin Room
2 Single bed
65m² | Floor: 38
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Happy Birthday Theme Suite Room
1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Executive Suite (2 Beds)
2 Single bed
90m² | Floor: 34,41,43
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
City Panorama Suite
1 King bed
148m² | Floor: 47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Family Friendly Executive Suite
1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Qu Wei Family Room
1 King bed
62m² | Floor: 34-40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
City Panorama Suite B
1 King bed
148m² | Floor: 48
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
4
Qiyu Vr Featured Deluxe Double Bed Room
1 King bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Very Good
6979 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.6
- Location4.7
- Service4.6
Average for similar properties in Suzhou
Ivy Ang CK
September 9, 2024
Shangri-la Suzhou, is my best choice when I visited Suzhou.
Anonymous User
June 20, 2024
The overall services are excellent. Peter (Concierge) is a very nice guy and helpfull. Also appreciate very much the friendly approach from David (Duty Manager) and Alan (Concierge). The birthday treats from hotel really make up my day😊
mto018
November 12, 2024
The hotel was pretty full on the day that we arrived. The room was not ready as planned. Ivy, a staff at front desk (position is unknown) took a bold decision to upgrade my room to a suite which sized comfortably and more important that it was clean to stay in. Ivy handled the embarrassing situation well and left no room for complain. I would recommend the hotel; and I myself will stay in the same hotel if I have a chance of visiting Suzhou again.
JazzJens
April 19, 2024
The third stay for me in this hotel. I keep coming back because everything works very well here. The staff is friendly and professional. Location is great, there is a big shopping mall across the street and metro lines 3 and 1 are also nearby. I liked the large breakfast buffet, especially the noodle station. The room was maybe a bit old but large and quiet. Excellent price/quality.
Drew John
April 5, 2024
The most incredible service to date in 20years of China hotel stays. Extremely friendly staff, great English and attention to detail. 10/5 stars for service. Breakfast buffet also good. The only very small issue was the rooms didn’t have plugs on side of bed to charge phone. Lovely hotel, amazing service and highly recommended to others. To management just would politely suggest to and plugs on each side of bed so can charge phones, it’s not 1995 anymore and everyone has devices to charge.
Guest User
August 10, 2024
The front office team are doing a good job especially a lady wearing spec that can speak English, mandarin, cantonese.
Honestly Shang made me feel disappointed, as no upgrade in the room. For me Shang group is one of the best hotel in the world, unfortunately I feel that Shang is like a fallen empire now.
Guest User
July 20, 2024
Good location with a nice and modern shopping mall just a traffic light away.
Checkin staff did not seem to be very well trained, however polite. Added breakfast for one day but only registered 1 guest despite 2 guests stayed in the room. When we asked advise at concierge if there was any shops selling photography items, reply was “ sorry I’m not local”…
Would like to express our gratitude to concierge staff Peter Zhang and room attendant Li Lingyu. Peter always has a genuine smile on his face and helped with our parcel delivery reached destination smoothly. Ms Li is kind and considerate, noted we like to drink coffee, made effort to place a Nespresso coffee machine in the room.
Lastly, we’d like to appreciate hotel management for making my husband’s birthday even more special by presenting a cake and a card in the room.
Would consider to stay again if we go back to Suzhou.
Guest User
July 9, 2024
Conveniently located in the city downtown area, it offers almost everything you need as a tourist, sight seeing, shopping and city walk although it is not so near to the gardens which Suzhou is renowned for. The staff are friendly and available to help whenever we needed something. The hotel meets the expectations of Shangri-La in almost all spectrums even though some of the amenities look a bit tired and aged, but the lobby still stands quite grand. Overall, the hotel is value for money.
Guest User
April 3, 2024
We stayed there for one night with our two children. The room was lovely and all the staff were very friendly. Horizon Lounge was nice and spacious, although food and beverage choices were slightly limited. Right next to a huge shopping mall and a short taxi away from some famous tourist attractions such as Hanshan Temple. Overall a lovely stay.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–11 years old | CNY 64.00 (approx. NZD 15.17) per person |
Children 12–17 years old | CNY 128.00 (approx. NZD 30.33) per person |
Adult | Buffet:CNY 128.00 (approx. NZD 30.33) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2007
- Renovated: 2014
- Number of Rooms: 390
Situated in Suzhou New District commercial area, the Shangri-La Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like Suzhou Museum West, the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park.
This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.
Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.
Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.
When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.
This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.
Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.
Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.
When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.
Services & Amenities
Most Popular Amenities
Indoor swimming poolFree
Sauna
Massage Room
Executive Lounge
Fitness Room
Private ParkingFree
Car Charging Facilities
Priority airport pick-upAdditional charge
Car Rental
4 Restaurants
Café
Taxi booking service
Priority airport drop-offAdditional charge
Station Pick-Up ServiceAdditional charge
Meeting Room
Multi-Function Room
Secretarial Services
Children's Pool
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage StorageFree
Guest Laundry
Indoor swimming pool
Executive Lounge
Fitness Room
4 Restaurants
Meeting Room
Multi-Function Room
4 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: American, Asian, Chinese, BBQ, International, Japanese, Local, Pizza, Seafood, Steakhouse, Sushi
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-21:00
香宫
Style: A la carte
Cuisine: Chinese, Local
Open for: Lunch, Dinner
Ambience: Family-friendly, Traditional
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-13:30, 17:30-20:30
西村日本料理
Style: A la carte
Cuisine: Japanese
Open for: Lunch, Dinner
Ambience: Family-friendly, Modern
Dining options: Reservations available
Business hours: [Mon - Sat] 11:30-13:30, 17:30-21:30
大堂酒廊
Style: A la carte
Open for: Afternoon tea, Cocktails
Ambience: Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:00
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