Shangri-La Hotel, Suzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
Shangri-La Hotel, Suzhou
No.18 of Gourmet Hotels in Suzhou
No.168 Tayuan Road, Huqiu District, Suzhou, Jiangsu 215011, China
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Situated in Suzhou New District commercial area, the Shangri-La Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like Suzhou Museum West, the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park. Show More
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Last booked 2 mins ago on our site
Highlights
Free parking
Varied breakfast
Lots to do
Airport drop-off available
Superb viewsAmenities
Indoor swimming poolFree
Sauna
Massage Room
Executive Lounge
Fitness Room
Private ParkingFree
Car Charging Facilities
Priority airport pick-up
All Amenities
Property Description
Situated in Suzhou New District commercial area, the Shangri-La Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like Suzhou Museum West, the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park.
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4.7/5
OutstandingShangri-la Suzhou, is my best choice when I visited Suzhou.
All 7,223 Reviews
Surroundings
Metro: Shishanlu
(140m)
Metro: Tayuan Lu
(910m)
Airport: Sunan Shuofang International Airport
(37.2 km)
Train: Suzhou Railway Station
(9.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Dragon Year Theme Executive Suite
1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
20
B.duck Theme Room
1 King bed
62m² | Floor: 33-42
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
19
Paul Frank Themed Room
1 King bed
62m² | Floor: 33-42
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Super Deluxe Room (Double Bed)
1 King bed
62m² | Floor: 39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Happy Merry Christmas Theme Room
1 King bed
65m² | Floor: 39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Happy Birthday Theme Room
1 King bed
65m² | Floor: 38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
QiYu VR Featured Deluxe Twin Room
2 Single bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
6
Tanglele Family Deluxe Double Bed Room (Dreamy Pink)
1 King bed
42m² | Floor: 34,35,40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
1
Apartment - 3-Bedroom
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
136m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Deluxe Double Room
1 King bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Tangxiaohu Family Horizon Deluxe Room (Double Bed)
1 King bed
42m² | Floor: 43-46
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room (2 Beds)
2 Single bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Super Deluxe Queen Room
1 King bed
65m² | Floor: 33-42,50
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Tangxiaohu Family Deluxe Room (Double Bed)
1 King bed
42m² | Floor: 36-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Executive Suite King Room
1 King bed
90m² | Floor: 33,35-40,44-48,51
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Super Deluxe Room (Double Bed)
1 King bed
65m² | Floor: 43-48
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Horizon Deluxe King Room
1 King bed
42m² | Floor: 43-47
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Connecting Family Room
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
84m² | Floor: 38-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Presidential Suite
1 King bed
228m² | Floor: 47
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Family Friendly Super Deluxe Room (Double Bed)
1 King bed
65m² | Floor: 34,40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Hihg Floor Loft Room
1 King bed
70m² | Floor: 50
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
6
Horizon Deluxe Twin Room
2 Single bed
42m² | Floor: 43-45,47-48
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Twin Room
2 Single bed
65m² | Floor: 38
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Happy Birthday Theme Suite Room
1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
New Year City Panorama Suite
1 King bed
148m² | Floor: 47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Executive Suite (2 Beds)
2 Single bed
90m² | Floor: 34,41,43
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Family Friendly Executive Suite
1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
City Panorama Suite B
1 King bed
148m² | Floor: 48
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
12
Qu Wei Family Room
1 King bed
62m² | Floor: 34-40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
QiYu VR Featured Deluxe Double Bed Room
1 King bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Outstanding
7223 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.6
- Location4.7
- Service4.7
Average for similar properties in Suzhou
Donovan Tee
December 18, 2024
Good location opposite a mall. Breakfast had good spread. Room is spacious and clean. Slightly old furnitures but overall had a good and pleasant stay.
Guest User
January 10, 2025
Had a great overnight stay. Very convenient and comfortable. Abel Chen and Hugh Qi were extremely helpful in arranging our transportation in and out of Suzhou.
Ivy Ang CK
September 9, 2024
Shangri-la Suzhou, is my best choice when I visited Suzhou.
Anonymous User
June 20, 2024
The overall services are excellent. Peter (Concierge) is a very nice guy and helpfull. Also appreciate very much the friendly approach from David (Duty Manager) and Alan (Concierge). The birthday treats from hotel really make up my day😊
mto018
November 12, 2024
The hotel was pretty full on the day that we arrived. The room was not ready as planned. Ivy, a staff at front desk (position is unknown) took a bold decision to upgrade my room to a suite which sized comfortably and more important that it was clean to stay in. Ivy handled the embarrassing situation well and left no room for complain. I would recommend the hotel; and I myself will stay in the same hotel if I have a chance of visiting Suzhou again.
David TW
December 12, 2024
The room is very spacious. The hotel room is clean. Hotel staff were helpful and friendly.
JazzJens
April 19, 2024
The third stay for me in this hotel. I keep coming back because everything works very well here. The staff is friendly and professional. Location is great, there is a big shopping mall across the street and metro lines 3 and 1 are also nearby. I liked the large breakfast buffet, especially the noodle station. The room was maybe a bit old but large and quiet. Excellent price/quality.
Drew John
April 5, 2024
The most incredible service to date in 20years of China hotel stays. Extremely friendly staff, great English and attention to detail. 10/5 stars for service. Breakfast buffet also good. The only very small issue was the rooms didn’t have plugs on side of bed to charge phone. Lovely hotel, amazing service and highly recommended to others. To management just would politely suggest to and plugs on each side of bed so can charge phones, it’s not 1995 anymore and everyone has devices to charge.
Guest User
August 10, 2024
The front office team are doing a good job especially a lady wearing spec that can speak English, mandarin, cantonese.
Honestly Shang made me feel disappointed, as no upgrade in the room. For me Shang group is one of the best hotel in the world, unfortunately I feel that Shang is like a fallen empire now.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Sauna
Massage Room
Executive Lounge
Fitness Room
Private Parking
Free
Car Charging Facilities
Priority airport pick-up
Additional charge
Car Rental
4 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Secretarial Services
Children's Pool
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Guest Laundry
Indoor swimming pool
Executive Lounge
Fitness Room
4 Restaurants
Meeting Room
Multi-Function Room
4 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: American, Asian, Chinese, BBQ, International, Japanese, Local, Pizza, Seafood, Steakhouse, Sushi
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-21:00
香宫
Style: A la carte
Cuisine: Chinese, Local
Open for: Lunch, Dinner
Ambience: Family-friendly, Traditional
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-13:30, 17:30-20:30
西村日本料理
Style: A la carte
Cuisine: Japanese
Open for: Lunch, Dinner
Ambience: Family-friendly, Modern
Dining options: Reservations available
Business hours: [Mon - Sat] 11:30-13:30, 17:30-21:30
大堂酒廊
Style: A la carte
Open for: Afternoon tea, Cocktails
Ambience: Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Pool lounge
Towels
Adults only
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Car Charging Facilities
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car Rental
Station Pick-Up Service
Additional charge
Priority airport drop-off
Additional charge
Station Drop-Off Service
Additional charge
Business Services
Meeting Room
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Languages Spoken
English
Chinese
Food & Drink
Café
Room Service
Lobby Bar
Public Areas
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Gift Shop
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Central Ventilation System
Humidifier
Garden
Health & Wellness
Fitness Room
Massage Room
Sauna
Yoga Session
Activities
Private Theatre
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Laundry Service (Off-Site)
Laundry Detergent
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Children's Pool
Accessibility
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Adding cot: Free |
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–11 years old | CNY 64.00 (approx. NZD 15.52) per person |
Children 12–17 years old | CNY 128.00 (approx. NZD 31.03) per person |
Adult | Buffet:CNY 128.00 (approx. NZD 31.03) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2014
- Number of Rooms: 390
Situated in Suzhou New District commercial area, the Shangri-La Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like Suzhou Museum West, the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park.
This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.
Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.
Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.
When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.
This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.
Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.
Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.
When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.