Suzhou Overseas Chinese Hotel

Facilities: The facilities are pretty good, just average. Hygiene: The hygiene is just so-so, there are good ones and some corners that are not clean. Environment: The environment is OK, the location is good, and the sleep is OK. Service: The service is simply rubbish! It is recommended that the hotel replace the front desk person with glasses on the afternoon of November 10th. Otherwise, I will dislike her every time I come! I booked here for my family, but I didn't come because I was not feeling well. The front desk actually fooled my family and didn't give her breakfast. What? I bought a double breakfast, you are so speechless that you don't even give my family a single breakfast? If I were on the scene, I could argue with you for five or six hours, do you believe it? The service is so bad and quite unprofessional! It makes me angry! I guess most of them think that my relatives are young and alone, so they are easy to bully, right? The service is too bad! The double breakfast bought by the overlord terms doesn't even give the single breakfast. Isn't it funny if you tell others about this? Shame! Later, I didn't complain to Ctrip Hotel and they wouldn't give me breakfast. Disgusting! I suggest you don't come to this hotel next time you come to Suzhou! Especially the receptionist with glasses is terrible. The service in the service industry is so bad and unprofessional. Shouldn't you stop working as a hotel receptionist?