Crowne Plaza Suzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou

Crowne Plaza Suzhou

2024 Asia 100 - Scenic Hotels
No.168 Xinggang Street, Jinji Lake, Suzhou Industrial Park, Suzhou, Jiangsu 215021, China
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Crowne Plaza Suzhou is a luxury cruise-themed hotel, adjacent to the beautiful Jinji Lake, via the exit of the Shanghai-Nanjing Expressway Park, along Xiandai Avenue and straight to Xinggang Street. Leisure and entertainment facilities such as the trail around the lake, the Gate of the East, Suzhou Center, Hubin Xintiandi, Ligong Causeway, the International Expo Center, and the Cultural and Art Center are within easy reach.Show More
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hotel overview picture
Last booked 26 mins ago on our site
Highlights
Superb views
Free parking
Ideal location
Varied breakfast
Lots to do
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Amenities
Indoor swimming poolFree
Outdoor swimming poolFree
Spa
Massage Room
Executive Lounge
Fitness Room
Private parkingFree
Bar
All Amenities
Property Description
Crowne Plaza Suzhou is a luxury cruise-themed hotel, adjacent to the beautiful Jinji Lake, via the exit of the Shanghai-Nanjing Expressway Park, along Xiandai Avenue and straight to Xinggang Street. Leisure and entertainment facilities such as the trail around the lake, the Gate of the East, Suzhou Center, Hubin Xintiandi, Ligong Causeway, the International Expo Center, and the Cultural and Art Center are within easy reach.
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4.8/5
Excellent
We really enjoyed our stay at the hotel! Christmas spirit is everywhere:)) we plan to come again 🏵️
All 11,563 Reviews
Surroundings
Metro: Dongfangzhimen
(750m)
Metro: Yanyuqiao
(980m)
Airport: Sunan Shuofang International Airport
(40.4 km)
Train: Suzhou Industrial Park Railway Station
(5.3 km)
Train: Suzhou Railway Station
(10.1 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Queen Room
2

Deluxe Queen Room

1 King bed and 2 Double bed
84m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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Guestroom - Triple Occupancy
4

Guestroom - Triple Occupancy

1 Single bed and 1 Queen bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Pilot Double Bed Suite
4

Pilot Double Bed Suite

1 King bed
158m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive Room - Lake-View (2 beds)
3

Executive Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Captain Suite
5

Captain Suite

1 King bed
70m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive Room
5

Executive Room

1 King bed or 2 Double bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Room (Double bed)
2

Superior Room (Double bed)

1 Queen bed
38m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Lake-view  Room
4

Deluxe Lake-view Room

1 King bed or 2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Crowne Plaza Deluxe Double Room
4

Crowne Plaza Deluxe Double Room

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Crowne Plaza Deluxe Twin Room
5

Crowne Plaza Deluxe Twin Room

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Room
9

Deluxe Room

1 King bed or 2 Double bed
42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Lake-view Room
5

Deluxe Lake-view Room

1 King bed or 2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Room - Lake-View (2 beds)
4

Deluxe Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Octonauts Family Theme Room
4

Octonauts Family Theme Room

1 King bed
42m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Premier Room - Lake-View (Double bed)
4

Deluxe Premier Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive River View Room
5

Executive River View Room

1 King bed or 2 Double bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Ladie's room
5

Ladie's room

1 King bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Suite
4

Suite

1 King bed
96m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Superior Room (Double bed)
4

Deluxe Superior Room (Double bed)

1 King bed
42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive Room (Double bed)
4

Executive Room (Double bed)

1 King bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive Room (2 beds)
4

Executive Room (2 beds)

2 Double bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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B.Duck Family Theme Room
4

B.Duck Family Theme Room

1 King bed
42m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Premier Room - Lake-View (2 beds)
4

Deluxe Premier Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Navigator Double Bed Suite
4

Navigator Double Bed Suite

1 King bed
88-96m² | Floor: 1,8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive Room - Lake-View (Double bed)
3

Executive Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Room - Lake-View (Double bed)
4

Deluxe Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Superior Room (2 beds)
4

Deluxe Superior Room (2 beds)

2 Double bed
42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Explorer Double Bed Suite
4

Explorer Double Bed Suite

1 King bed
88m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.8/5
Excellent
11563 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.7
  • Location4.8
  • Service4.8
Average for similar properties in Suzhou
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 19, 2025
I’m very satisfied with this hotel very close from the shopping mall. In the morning, taking the breakfast just before the lake was just unforgettable. No need to say that the swimming pool and the fitness room are just incredible. In short, I highly recommend this place either for a business trip or for spend a happy time with your family.
M‍e‍r‍t‍e‍l
December 28, 2024
The hotel is in an outstanding location around the lake. Also close by are some shopping malls. The metro is a foot walk away that you can go everywhere. The bar inside offers good cocktail for a reasonable price. The highlight is definitely the breakfast. Large buffet and everything is offered from western style and China style. Will go there again.
I‍r‍i‍n‍a‍ ‍S‍h‍c‍h‍e‍g‍l‍o‍v‍a
December 27, 2024
We really enjoyed our stay at the hotel! Christmas spirit is everywhere:)) we plan to come again 🏵️
M‍u‍r‍a‍t‍ ‍h‍i‍ ‍f‍r‍o‍m‍ ‍L‍a‍n‍g‍k‍a‍w‍i
August 26, 2024
Cool hotel, perfect location. Near big mall, lake. Friendly staff, clean room, it was wonderful.
H‍o‍m‍g‍l‍i‍n
August 1, 2024
Very good hotel in Suzhou. Nice place to visit and really nice nature nearby. You can working along the road at the lake side. Great view from the hotel room
S‍a‍t‍h‍i‍s‍h‍M‍u‍r‍u‍g‍e‍s‍a‍n
January 3, 2025
Stayed in Crowne Plaza Suzhou. Location is perfect for having nice Jinjie lake view and landmark views of Suzhou Center plaza. Room was perfect for a family with 2 young kids. Had a great stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 25, 2024
The room is clean , toilet with modern jet shower,the view is so pretty, located beside Jinji lake,and walking distance to mall and iconic buidling of Suzhou
J‍a‍m‍i‍e‍L‍i‍9‍8
December 16, 2024
The location is excellent, overlooking the lake. Everything is clean and tidy, as you would expect for the price paid. A few suggestions for improvement: Breakfast: The hotel closes its breakfast bar at 10:15 a.m., which is too early. For people on holiday, it can be challenging to wake up before 9 a.m. Personally, during my two-day stay, I missed breakfast on the first day and had to rush through it on the second. Based on my experience with other five-star hotels, most do not enforce such an early cutoff. Some even allow guests to enjoy breakfast as long as they arrive at the restaurant by 11 a.m., letting them take their time and enjoy a leisurely breakfast or brunch until 1 p.m. Facilities: I am sure the hotel offers plenty, from gym facilities and a spa to a pool. However, when I checked in, the staff did not explain how to access these amenities. Since I was busy exploring the city of Suzhou, I didn’t have the opportunity to make full use of the hotel’s facilities. Still, for a five-star hotel, I expected the staff to provide a warm introduction to the property and its offerings upon check-in.
J‍a‍y‍n‍e‍ ‍L‍y‍n‍n
November 30, 2024
The front desk experience at the Corwn plaza was excellent. They were very thorough at check in and when Carrie could not answer our questions in English, another person was there almost immediately to attend to our needs. Everyone was very friendly. The women's locker room at the indoor pool was very disappointing. The sauna was not hot and no amount of water on the stove would heat up the room. The locker room also had a VERY unpleasant smell. There is no hot tub and no steam room which was also disappointing. Nevertheless, the bathtub in the room served up a most wonderful bath.

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
3 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
3 Restaurants
圣汐
Style: Buffet
臻炉逸火锅
Cuisine: Chinese
鲍鱼王子
Cuisine: Chinese
More Amenities
Internet
2 Swimming pools
Indoor swimming poolFree
Outdoor swimming poolFree
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Adding cot: Free

Breakfast
StyleBuffet
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 68.00 (approx. NZD 16.44) per person
Children over 1.4m in height
CNY 170.00 (approx. NZD 41.09) per person
Adult
Buffet:CNY 170.00 (approx. NZD 41.09) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. NZD 120.83) per room.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit RefundWithin 7 days after check-out

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2009
  • Renovated: 2019
  • Number of Rooms: 388
Crowne Plaza Suzhou is a luxury cruise-themed hotel, adjacent to the beautiful Jinji Lake, via the exit of the Shanghai-Nanjing Expressway Park, along Xiandai Avenue and straight to Xinggang Street. Leisure and entertainment facilities such as the trail around the lake, the Gate of the East, Suzhou Center, Hubin Xintiandi, Ligong Causeway, the International Expo Center, and the Cultural and Art Center are within easy reach.

The hotel has elegantly furnished rooms, full of modern atmosphere and cruise elements, with a panoramic view of the garden and lake. Sunseeker, an all-day dining restaurant that gathers global delicacies, Zhenluyi, a seafood restaurant that uses signature spring water pots to restore fresh and authentic flavors, and Abalone Prince, a Chinese restaurant that inherits the essence of royal chef cooking, present you with mouth-watering Excellent food and considerate service. Taste the elegance of tea and the delicacy of afternoon tea at Xiangmingfang, relish the mellowness of wine at Mariana and the moving music of the resident singers. Here are completely different styles of places for you to rest and relax. If you like sports, you can come to the indoor and outdoor swimming pools, enjoy the beautiful view of Jinji Lake while exercising, and there are also well-equipped gymnasiums to choose from.

The hotel's thoughtful parent-child facilities and services make your travel with your children easier and more enjoyable. The room can provide children's bathrobes, slippers, toothbrushes and other children's products. The hotel has two indoor and outdoor children's playgrounds, as well as supporting parent-child facilities and services such as children's theaters, gaming rooms, cotton candy, and popcorn.

Frequently Asked Questions

What are the check-in and check-out times at Crowne Plaza Suzhou?

The check-in time at Crowne Plaza Suzhou is 15:00 and the check-out time is 12:00.

Does Crowne Plaza Suzhou have a swimming pool?

Yes, Crowne Plaza Suzhou has a pool.

Are pets allowed at Crowne Plaza Suzhou?

Unfortunately, pets are not allowed at Crowne Plaza Suzhou.

How much does it cost to stay at Crowne Plaza Suzhou?

Prices at Crowne Plaza Suzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Crowne Plaza Suzhou?

Sunan Shuofang International Airport is the closest airport to Crowne Plaza Suzhou, and it is about 1 hour 53 mins from hotel by car (40.4 km).

What is the cancellation policy for Crowne Plaza Suzhou?

The cancellation policy for Crowne Plaza Suzhou varies depending on the type of room and booking conditions.

About This Property

Nearest AirportSunan Shuofang International Airport
Distance to Airport40.74KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station10.14KM
Nearest Metro StationDongfangzhimen
Distance to Metro Station0.75KM
Average Price FromNZD465
Hotel Star Rating5