Fragrans Hotel(Suzhou Lumu Metro Station Branch) Reviews

Easy to check in. Very Friendly staffs. The room is clean and spacious. Booked 3 rooms for my families. Will book the same hotel again if I visit suzhou.

I spent the Valentine’s Day there and these people helped me to surprise my girlfriend Especially 沈苏成. I told him to decorate my room for me and he did that perfectly . My girl was extremely excited. Once again thanks to 沈苏成. Good work done

The hotel is in a great location, with convenient dining and shopping nearby. It's a 7-8 minute walk from the subway. The room is very clean and tidy, the service is very good, and there are rest chairs and mineral water in the elevator room on each floor. It's really thoughtful! The breakfast is average, and the noodles are delicious😋

The room was upgraded for me. The service was very good. The room was large and bright, quiet and clean. The bathtub also had a bubble bath tub cover. Thumbs up.

Location: Right at the Lumu subway entrance. After getting off the subway, you will pass an underground commercial street and arrive about 200 meters after exiting the station. The transportation is very convenient, and there are not many people around, so it is very quiet. Environmental hygiene: There are different room types, all of which have windows and are very quiet. The hotel's beds, floors, tables and chairs are very clean. Facilities: Some small items and details are in place. The hotel has conditioner, which most hotels do not have. In addition to the necessities, there are cotton swabs, makeup remover cotton, disposable wooden combs, and the toilet has a makeup mirror and electric door curtains. You can borrow umbrellas at the front desk, and the brewed health tea is very fragrant. The bath is separated into dry and wet areas, and the disposable slippers are very comfortable and not cheap at all. Service: The service attitude is very good. Whether it is borrowing an umbrella, adding two pairs of disposable slippers, or I forgot the room card in the room when I checked out, the beauties at the front desk are all fast and good. Overall, I am very satisfied and will come again next time

The hotel has complete facilities and high cost performance, a good environment, a good location, and is very close to the subway station. The front desk service is warm, the surrounding transportation is convenient, and it is also close to the scenic spot. There is free tea and water supply in the lobby, free parking, and mineral water is available at will. The hotel is atmospheric

I have stayed here many times. The location is convenient and there are many restaurants nearby. The front desk is very friendly and greets people every time they go out. Now that there are robots delivering meals, it is also very convenient. The price/performance ratio is very high

The hotel I stayed in during the holiday was great👍 It was right at the subway entrance, and it was convenient to eat and drink around. When I checked in, the front desk lady was very skilled and had a very good service attitude. The room was clean and tidy

The environment is very good and clean, the breakfast is rich and the noodles are good

It is especially suitable for family trips. There were so many people during the May Day holiday. There were people everywhere. We checked in very late at night. The staff also called in advance to inquire, which was very considerate.

It's not just bad, it's the worst hotel I've stayed in in the past year. The normal check-in fee is more than 200, but mine was more than 400. I arrived at night. I asked if he could upgrade me, but he refused to upgrade me. The water pipes in the room were hot and cold when I took a shower. It was either hot or cold. I was speechless! When I left the store, I asked him to delay my check-out. I was on the phone, and the guy said it was impossible. I said I would give a bad review for your service attitude, and he hung up the phone directly. It was speechless. The service was really bad. Everyone should avoid it!

Good front desk service, good sanitary environment, great location

I liked it because it was so clean and spacious. It is a quiet and convenient location for viewing the surroundings of Shuzou. Next time I stop by, I want to stay again.

Convenient transportation, convenient parking, good service attitude, spacious and comfortable room