Radisson Suzhou Reviews

Response from Property: Dear Guest,Thank you so much for taking time to share your recent stay experience in Radisson Suzhou. We are happy to know that you received a satisfying service. It is our mission to consistently delivering the highest possible service and stay experience to you. We look forward to welcoming you back on your next return to Suzhou.

Response from Property: Dear guest: Thank you for choosing Radisson Suzhou and taking the time to share your stay with us. We deeply regret that we were unable to meet your expectations. While we will continue to improve our facilities, we also strive to improve other service details to create a pleasant and comfortable stay for every guest. Looking forward to your next visit! Wish you a happy life!

Response from Property: Dear Guest,Thank you so much for taking time to share your recent stay experience in Radisson Suzhou. We are happy to know that you received a satisfying service. It is our mission to consistently delivering the highest possible service and stay experience to you. We look forward to welcoming you back on your next return to Suzhou.

Response from Property: Dear guest, thank you for staying at Radisson Hotel Suzhou Neway. The hotel is located next to Neway Building in Suzhou Science and Technology City, adjacent to Dayangshan National Forest Park, Suzhou Paradise Water World, Nobel Lake Park, High-tech Zone Management Committee and High-tech Zone District Cultural and Sports Center. The transportation is convenient. You can walk for 10 minutes to the High-tech Zone Administrative Committee Station and take tram Line 1. Go to Suzhou Amusement Park Station and transfer to Metro Line 1 for direct access to the city. It takes 15 minutes to drive to Taihu Wetland Park and Embroidery. Street, enjoying the "beautiful landscape" of Science and Technology City along the way. All the staff of Radisson Neway Suzhou Hotel sincerely look forward to your visit again!

Response from Property: Dear Valued Guest，thank you for your feedback on the restaurant problem. We are sorry to hear that you were not satisfied with our dining experience. We have taken your comments and concerns to our F&B department so that this issue can be properly addressed to ensure excellent service and presentation for you.

Response from Property: Dear Valued Guest,Happy new year to you! Thank you for taking the time to share your feedback regarding your recent stay with us at Radisson Suzhou hotel. We would like to take this opportunity to apologize for any inconvenience service may have caused you. We will arrange the staff training about the local information especially during the festival holiday in China that we can introduce to our customers. Your comments about the rooms and public area temperature has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.

Response from Property: Dear guest: Hello! Thank you for staying at Radisson Hotel Suzhou. We regret to learn from your review that this experience did not meet your expectations. The hotel attaches great importance to the shortcomings you raised. We have shared your suggestions with the relevant departments for improvement. We apologize again for the inconvenience caused to you. Your valuable comments have prompted us to further improve our service quality and bring guests a perfect accommodation experience. We look forward to having the opportunity to provide you with better services in the near future.

Response from Property: Hello! Thank you for staying at Radisson Hotel Suzhou and leaving a review. We are honored that you were deeply impressed by the service of James at the front desk of the hotel. We are happy to share your recognition with him. Your satisfaction is our driving force for progress. Thank you again for your comment and look forward to your next visit.

Response from Property: Dear guest, hello! Thank you very much for sharing your stay experience and feelings with us in your busy schedule. We are very happy that you recognize our service and environment. We are always committed to providing personalized and exclusive services to guests. Your recognition is the greatest motivation for our progress and our highest honor. We will continue to pursue better services with your affirmation. I wish you a happy life!

Response from Property: Dear guest, hello! It is a great honor for you to stay at our hotel. The hotel is located in the Science and Technology City of Suzhou High-tech Zone, which is a clever combination of "mountains, humanities, and technology". It is within a 30-minute drive from Suzhou Railway Station and Sunan Shuofang Airport. It takes only five minutes to walk to the High-tech Zone Tram. It is close to the Sushao Expressway and has convenient transportation conditions. The satisfaction of guests is the greatest affirmation and support for us. The hotel uses the imported brand Slumberland mattress. It always takes the guarantee of consumers' sleep health as the principle, and continues to provide every guest with a high-quality and comfortable sleeping experience. We will continue to create a warm and comfortable Radisson experience for guests. We sincerely look forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for sharing your stay experience and feelings with us in your busy schedule. We are very happy that you recognize our services and environmental facilities. We are always committed to providing personalized and exclusive services to guests. Your recognition is the greatest motivation for our progress and our highest honor. We will continue to pursue better services with your affirmation. I wish you a happy life!

Response from Property: Hello! Thank you for staying at Radisson Hotel Suzhou and leaving a review. We are honored that you were deeply impressed by the service of James at the front desk of the hotel. We are happy to share your recognition with him. Your satisfaction is our driving force for progress. Thank you again for your comment and look forward to your next visit.

Response from Property: Dear guest, hello! Thank you very much for sharing your stay experience and feelings with us in your busy schedule. We are very happy that you recognize our service. We are always committed to providing personalized and exclusive services to guests. Your recognition is the greatest motivation for our progress and our highest honor. We will continue to pursue better services with your affirmation. I wish you a happy life!

Response from Property: Dear guest, hello! Thank you very much for sharing your stay experience and feelings with us in your busy schedule. We are glad that you like our environment and services. We are committed to providing personalized and exclusive services to our guests. Your recognition is the greatest motivation for our progress and our highest honor. We will continue to pursue better services with your affirmation. I wish you a happy life!