Starway Hotel (Suzhou East Ring Road Metro Station) Reviews
Starway Hotel (Suzhou East Ring Road Metro Station)
No.129 Donghuan Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215001, ChinaView Hotel Details
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Starway Hotel (Suzhou East Ring Road Metro Station) Guest Reviews
4.6/5
Very Good
1132 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1132)
Positive reviews(1068)
Reviews with photos/video(376)
Classy environment(137)
Easy to get around(120)
Average sound insulation(104)
Friendly front desk staff(90)
Close to metro(63)
Delicious breakfast(26)
Perfect for business trips(17)
Stayed multiple times(9)
Negative reviews(64)
Fong
Jing Yi Superior Double Bed Room
Stayed in Jul 2024
Solo travelers
6 review
3.5/5
Posted on Sep 5, 2024
Very good location close to metro stop. Hotel is a bit old.
Doudoulong
Jingxin Twin Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Nice hotel, will come again.
Yi Han1
Jingxin Twin Room
Stayed in Feb 2023
Solo travelers
25 review
5.0/5
Outstanding
Posted on Feb 2, 2023
服务very friendly
环境close to the metro and easy to get to many attractions
Guest User
Special Queen Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 24, 2024
It is a hotel I often stay at when traveling for business. The staff are very friendly. It is very close to the Donghuan subway station. It is convenient to go to the city and the park. The rooms are also clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello! Thank you for choosing Lanjing Hotel. Our hotel is located at the subway entrance of Donghuan Road and the Soochow University campus. It is strategically located, not far from various attractions, and has convenient transportation. Thank you for your recognition. We look forward to your visit again. I wish you a happy life.
Guest User
Special Queen Room
Stayed in Jul 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The room is very clean, the facilities are complete, the sanitation is very clean, the environment is very good, just next to the old city, the subway and bus are very convenient, the hotel service is very good, and the breakfast is very rich!
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the journey. Here, your satisfaction is our expectation. Thank you for your recognition. We hope you will appreciate the warmth of home in our hotel and look forward to your visit again.
Guest User
Jing Yi Superior Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The hotel is located near the subway entrance and has a good environment. The room is large enough, the air conditioning is comfortable, and it is fully equipped.
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello! Thank you for choosing Lanjing Hotel. Our hotel is located at the subway entrance of Donghuan Road and the Soochow University campus. It is strategically located, not far from various attractions, and has convenient transportation. Thank you for your recognition. We look forward to your visit again. I wish you a happy life.
Guest User
Jing Xin Double Bed Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The hotel is very cost-effective, the rooms are clean, the toiletries are complete, and the air conditioning is powerful. There is a self-service washing machine, which is very convenient. The receptionist at the front desk is very warm.
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello! Thank you for choosing Lanjing Hotel. Our hotel is located at the subway entrance of Donghuan Road and the Soochow University campus. It is strategically located, not far from various attractions, and has convenient transportation. Thank you for your recognition. We look forward to your visit again. I wish you a happy life.
Guest User
Jing Xin Double Bed Room
Stayed in May 2024
Travel with friends
1 review
1.0/5
Posted on Jun 5, 2024
We booked a room online and asked her to arrange a quieter room for us when we checked in at the front desk. When we opened the door, the smell in the room was terrible and there was mold on the walls. I called the little girl at the front desk and asked her to She asked me to change a room. Her attitude was extremely bad. She said she was not satisfied and asked us to check out. She refused to change my room and asked us to check out after 12 o'clock. The main reason was that it was too late and we could only make do with it for one night. Originally we came to Suzhou for tourism, but we were not in the mood at all. Not recommended.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at our hotel. We are very sorry for the problems that occurred this time. We would like to apologize to you. We will provide good service next time you check in. Welcome to visit again!
Wziwei
Special Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel is clean, spacious and bright. The front desk staff are very enthusiastic and the room attendants are also very friendly. The facilities are convenient and the self-service laundry room is also very convenient. It is especially convenient for me on a business trip. The main reason is that the room price is affordable and parking is convenient. I am very satisfied with my stay. ! I will stay here again next time I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
Doctor kang
Jing Yi Superior Double Bed Room
Stayed in Mar 2024
Business travelers
2 review
2.2/5
Posted on Mar 9, 2024
The room is relatively clean overall. It has a simple feeling. The smell is very strong as soon as it is opened. The most unacceptable thing is the sound insulation. You can look at the windows in the photo. It feels no different from sleeping on the road. Outside The noise can't be blocked at all. Maybe the hotel itself knows it and thoughtfully prepared ear plugs. But it can't be improved. This is a hotel you can only stay in once.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at our hotel. We are very sorry for the problems that occurred this time. We would like to apologize to you. We will provide good service next time you check in. Welcome to visit again!